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Company details

  1. Electronics Company

Written by the company

8BitCADE is dedicated to make learning eletronics and programming fun and exciting through a hands on learning approach!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

Shady sales tactics...I ordered and…

Shady sales tactics...I ordered and they tricked me into doubling my order by making it unclear what I was agreeing to. They billed me for more than what I wanted then realized there is no support number and no one replied to my request for help.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a xl for my son

I ordered a xl for my son. Paid extra to get it in 5 days for my son. Well 10 days later no package. Just a message showing I wouldn't get it till the next year. I sent an email to ask to be refunded. No reply. This is a garbage company. I had to do a charge back with my bank. So I guess it is the 23rd of December . Now I have to hustle to get my child a gift. Thanks scammers

22 December 2021
Unprompted review
8BitCADE logo

Reply from 8BitCADE

Hi Elroy,

I hope you are well

Really apologize for the console taking its time in getting to you. We shipped it on the 13th of December. The tracking number is: 304148049955
Link: https://www.aftership.com/track/4px/304148049955 (sent via email on December 14)

Taking a look at the tracking, I can see that It is currently within your state and will be shipped to your home address within the next few days (as of the 23rd of December, 2021).

I apprecaite your patience, with all of the traffic from other Christmas deliveries in the postal network, and the delays COVID 19 has, it seems that shipping is taking longer than expected - this is something we sadly have little control over as its down to the courier company.

We are an extremely small company operating during a busy and consistently changing climate due to COVID, so it may take a bit longer to respond to tickets - all of your requests were replied to within 24 to 36 hours.

With that said, we will do whatever we can to make things work out. We have already issued a refund on your product. You will still receive your product when it arrives in the next few days.

I appreciate your patience and hope you have a happy holiday.

Best regards,

Jack from 8BitCADE

Rated 5 out of 5 stars

I couldn't track my parcel

I couldn't track my parcel, so i contacted them. Jack replied to me the following day, and was very efficient. The problem was coming from the courrier. I can't wait for my son to have it at Xmas. I think it will be a good experience and fun for him and us. I highly recommend it.

7 December 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. Jack gave me updates on the delivery when i requested on the discord. Overall really great

3 December 2021
8BitCADE logo

Reply from 8BitCADE

I appreciate your kind words Jalen! I hope your having a blast with your console - let me know if there is anything I can help out with!

Rated 1 out of 5 stars

Over 2 weeks

Over 2 weeks, haven't received the product...

12 November 2021
8BitCADE logo

Reply from 8BitCADE

Hi Michael,

I hope you are well,

Im terribly sorry to hear about this, taking a look at your tracking number it seems it got delayed when it reached customs in the USA and is now out for delivery.

This is most likely due to the high volume of parcels going in and out of customs at the moment due to the backlog of request from both COVID and getting closer and closer to Christmas - the shipping forwarder advised us of this which is why we added it to the tracking number email!

With that said, however, I have also got my team to contact the forwarder in US to ensure there are not any issues with the shipment.

I appreciate you getting in contact, please dont hesitate to shoot me an email over at support@8bitcade.com for any further questions.

Thank you kindly,

Jack from 8BitCADE

Rated 5 out of 5 stars

It was a blast building the console…

It was a blast putting the console together. The video was excellent, to the point, and extremely accurate. I had a bit of a problem using my Mac in the programming phase but the support was right there to help every inch of the way. After the last nut was tightened - I turned the power switch "on" and there it was.... WOW! Games I can remember from way back when... Now on to programming....

26 July 2021
Unprompted review
Rated 5 out of 5 stars

I have nothing to say other than the…

I have nothing to say other than the support is phenomenal, the build is simple to follow the video is clear on what to do. The part I loved was as soon as I was through building it I was ready for the programming part. I hit a small snag on loading a cool game from arduboy site and the support was more than willing to help in solving why it wouldn’t display properly. With all their help I have learned so much and would not hesitate to recommend this project for anyone that like spending time with their kids and learning a new skill. Thank you very much.

11 June 2021
Unprompted review
8BitCADE logo

Reply from 8BitCADE

Hi Victor!

I hope you are well,

Im glad we could sort out the game and make it compatible with 8BitCADE! Another cool game you should check out, that I think you will like, is actually preinstalled on your XL! Its called "Catacombs of the damned", this can be found by going to "RPG games" and going down to COTD!

Let me know what you think!

Best regards,

Jack Daly

Rated 5 out of 5 stars

8bitCADE XL Amazing Product and Support

I purchased 2 8bitCADE XL's and the toolkit box for my 13 year old son and I to build together. It was an absolute blast! We both have learned a ton from this process and it is a great and fun way to get introduced to electronic components, soldering and programming. Sadly, we both had issues with our completed kits (due to our own mistakes). Not to fear! We have received amazing support from the creator of this project Jack Daly. He handled our situation with a lot of grace and has been incredibly helpful and informative not to mention he was very quick to respond (typically within the day). I highly recommend the 8bitCADE XL to anyone and I hope the creator obtains his deserved success!

23 May 2021
Unprompted review
8BitCADE logo

Reply from 8BitCADE

Hi Randy!

I hope you & your son are well,

Thank you so much for your kind words! It means a lot! I'm glad you and your son loved the kits and learned a lot in the process! I'm pleased we got your issues sorted out as soon as we could.

I look forward to seeing what you and your son do with your consoles in the future! Keep me updated!

Best regards,

Jack Daly

Rated 5 out of 5 stars

8BitCADE XL is a great project + product

The process of building our 8BitCADE XL was great for me and my 11-year-old son, and we highly recommend it for anyone who's interested in building a game console, either with a child or on their own.

The instructions are clear and available in PDF and video format. As long as you're comfortable with soldering, the project is completely doable.

The company's support was helpful and quick wrt identifying issues and troubleshooting. For example, after building our project and charging its battery, the screen wasn't working. We sent photos to 8BitCADE and they were able to help diagnose the situation, and what we should try to get the console's screen to display. We followed that guidance and now the unit is working flawlessly (we had a bad solder joint connecting the screen to the board).

The process of building, troubleshooting and now playing with the console we constructed has been really enjoyable.

There are some really good games included. The ones we've spent the most time with so far are Virus, Castle Boy and Adventure.

We really like that the console allows us to upload additional Arduboy games, and while we haven't tried the game-building guides yet but knowing that they're available and an option for the console in the future is really great - it's a project we can keep building with.

11 April 2021
Unprompted review
8BitCADE logo

Reply from 8BitCADE

Hi Matt,

I hope you are well!

Thank you for your kind review - we are pleased we could help you and your son with your console! Im glad the overall experience was enjoyable and look forward to seeing what you both do with the coding tutorials!

Considering you love games like Castle Boy and Arduventure, a game to definitely check out is TackleBox - we have spent ages on that 8 bit fishing game!

Best regards,

Jack Daly

Rated 5 out of 5 stars

I recommend everyone to buy one and try out

The Console it self is great. The assembly was easy and clear. The pre installed games are nice. Just the shipment was a bit longer as usual, but that was maybe due covid 19. I would recommend everyone to build one yourself. I would appreciate if the new 8bitcade will be something like a nes or similir. Where you have to build your own controller and the system itself. Like a self build pc.

8 April 2021
Unprompted review
8BitCADE logo

Reply from 8BitCADE

Hi Ismail!

Thank you for your kind review, Im glad your loving the console and found the Make process a breeze! We apologise about the longer then usual shipment - COVID is having a growing impact on shipping routes so we appreciate your patience!

Some great ideas about the future of 8BitCADE - we will definitely take them into consideration for the next 8BitCADE consoles! Thank you!

Best regards,

Jack Daly

Rated 5 out of 5 stars

Brilliant project

Brilliant project. Great instructions and easy to put together.

2 April 2021
Unprompted review
8BitCADE logo

Reply from 8BitCADE

Hi Derek!

Thank you for your kind review! I'm glad you found the console easy to put together - hopefully, means the instructions were working well!

Best regards,

Jack Daly

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