I have been living in an 8Z property…
I have been living in an 8Z property for about 6 months and every time I have needed someone from the company to help me, it has been nothing short of a nightmare. The day I moved in, I was coming off of 3 days driving cross country. I had alerted 8Z to what day and time I would arrive. The day of, it was nearly impossible to get ahold of someone to let me into my property after 8 hours of driving. Finally, an employee let me know the woman who had been dealing with my move no longer worked there. Since moving in, I’ve put in maintenance req to fix broken boards on our front porch and to fix a very loud clothes dryer and they’ve been ignored. The crème de la crème is that the air conditioning unit attached to my home is from 1993 and it has completely failed. I’ve spent 2 1/2 weeks living in an 85 degree home. Despite communicating that in the days before the A/C broke, my dog had to spend time in the hospital with pancreatitis and that my financial situation wouldn’t allow me to buy fans for each room, 8Z offered no solutions for keeping my home cool over the last two and a half weeks. Despite communicating that I have woken up with a man in my room before, despite a week’s worth of heavy smoke, amd despite moths flooding my home, 8Z has allowed me to spend 2 1/2 full weeks with the windows to my home open to avoid the house hitting 90 degrees. At this point, we have only received an estimate for how much a new A/C will cost and no guarantee that 8Z is actually going to replace it. I pay a certain amount of rent with the understanding that this unit has AC. 8Z has done absolutely nothing to remedy the fact that they have broken our rental agreement and are submitting me nightly to the potential of home burglary. Do not rent from 8Z if you want to work with a management company who communicates and works with their tenants in emergent situations.
