Took my mothers bike in for a service, once the bike came back, there rear brake pad on one side wasn't touching the rotor, causing the brake to not work. I nearly crashed while testing riding it and... See more
Location
Switch location1/201 Great Eastern Highway, 6056 Midland, Western Australia, AU
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99 Bikes in Midland. These Guys are Awesome. They are so helpful andjust all round nice people. I wouldn't go anywhere else with my bike.. Love your work guys.
Had to return and exchange a online order and the staff at the Midland store where very helpful in sorting the return and reorder of my item.
Ability to easily be able to order a product in another state. Quick and fast service.
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Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
1/201 Great Eastern Highway, 6056, Midland, Western Australia, Australia
2.6
Poor
10 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Terrible service - bike broken after service brakes didn't work and unhelpful team
Took my mothers bike in for a service, once the bike came back, there rear brake pad on one side wasn't touching the rotor, causing the brake to not work. I nearly crashed while testing riding it and they claimed they test rode it. Unknown how and why they did this as it was not listed in the service to adjust the brakes. The staff were rude and unapologetic to my mother, so I came in with the bike to explain what was wrong with it (I work on cars and this isn't rocket science to see what was wrong). They did not offer a refund, and it had to be taken up with a head office, who were very apologetic and did sort a refund. I have had good experience with other 99 bikes stores for years, but midland 99 bikes really doesn't seem to care and have little knowledge about bikes.
20 May 2026
Unprompted review
99 Bikes in Midland
99 Bikes in Midland. These Guys are Awesome. They are so helpful andjust all round nice people. I wouldn't go anywhere else with my bike.. Love your work guys.
2 March 2025
Unprompted review
Reply from 99 Bikes - Midland
Thank you for the great review!
Ability to easily be able to order a…
Ability to easily be able to order a product in another state. Quick and fast service.
9 May 2023
Reply from 99 Bikes - Midland
Thank you for the great review!
Great customer service
Had to return and exchange a online order and the staff at the Midland store where very helpful in sorting the return and reorder of my item.
10 January 2023
Very satisfied
Very satisfied. Easy to order and scooter was quick ready to pick up.
And great price!
29 November 2022
Good service
The tyre I wanted wasn't in stock but was ordered, and I was advised when it was ready to be picked up from the store of my choice. The staff at the store were courteous.
20 October 2022
So far really pleased with 99 bikes and I highly recomend
I ordered an electric bike online and paid for it to be put together and delivered. Communication was clear and bike delivered on time. Subsequent visits to the Midland shop have been excellent, the same guy has served me twice, Kieran and he was super helpful.
7 September 2022
Reply from 99 Bikes - Midland
Thanks for the awesome feedback and kind words Lisa. See you in store again soon!
Helpful
The staff seemed knowledgeable on their stock and what was available to suit my request with a few options.
13 August 2022
Reply from 99 Bikes - Midland
Thanks for the kind review! Glad we got you sorted :)
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