99 bikes totally disgusted with staff who ignored me and when finally paid for minor service of 2 e-bikes was ripped of $400 Normally would pay $95 per bike at Malvern super store glenhuntly were I... See more
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Big shout out to Denzel from Bike99! I took my son’s bike to have the crank looked at over the weekend and even though Denzel was busy serving other customers, he said he’d have a look to see if he co... See more
The staff have me great advice over the phone about bikes and training wheels. We got a message to come and pick our bike up within an hour after purchasing online and it was fantastic quality. Our so... See more
Great service, knowledgeable staff. Helped me find the best e-bike for my needs and offered useful suggestions. Big shout out to Robert for going over and above with service!
Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
1/200-208 Boundary Road, 3195, Braeside, Victoria, Australia
- (03) 8512 9040
2.9
Average
55 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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99 bikes totally disgusted with staff…
99 bikes totally disgusted with staff who ignored me and when finally paid for minor service of 2 e-bikes was ripped of $400
Normally would pay $95 per bike at Malvern super store glenhuntly were I purchased them
Totally rude staff member in the maintenance section small guy with tattoo on leg never again Braeside store
12 November 2025
Unprompted review
Big shout out to Denzel from Bike99
Big shout out to Denzel from Bike99! I took my son’s bike to have the crank looked at over the weekend and even though Denzel was busy serving other customers, he said he’d have a look to see if he could fix it which he did!! It was just a simple changing of a bolt but what I really appreciated was Denzel’s willingness and eagerness to help. Thanks Denzel, you rock!
19 May 2024
Unprompted review
Have given more than was expected at a…
Have given more than was expected at a bike store great service and advice . And I have been to many different bike shops !
5 November 2023
Unprompted review
Reply from 99 Bikes - Mordialloc
Thanks so much for the great review!
First time customer
First time customer, happy with the product, price and speed of being ready for collection.
Bought some extra items in-store on the spur of the moment.
Helpful staff.
4 May 2023
Reply from 99 Bikes - Mordialloc
Thank you for the great review!
Good Customer service and quality…
Good Customer service and quality product. Price match was a good option
16 April 2023
Reply from 99 Bikes - Mordialloc
Cheers for the great review!
So helpful
Mitch was so helpful and was happy to answer all of my questions in buying a bike for my son thank you
15 February 2023
Reply from 99 Bikes - Mordialloc
Thank you Ally!
Service with a smile
Maddi worked on my mountain bike and fixed the problem. It rides nicely and she did a great job. She is always really friendly and helpful. Thanks Maddi!
12 February 2023
Reply from 99 Bikes - Mordialloc
Thank you for your kind review!
The team at mordi braeside were…
The team at mordi braeside were fantastic, nothing was any trouble, top class customer service
9 February 2023
Great service and excellent range of…
Great service and excellent range of accessories. Highly recommended shop.
24 January 2023
Reply from 99 Bikes - Mordialloc
Thank you Prakhar!
Great service staff that listen and…
Great service staff that listen and provide a good sales experience well done 99 bikes
11 January 2023
Reply from 99 Bikes - Mordialloc
Hi Brett,
Thank you for providing this feedback!
Enjoy your items!
5 star service!!
Super fast and reliable service. The staff at 99 Bikes are always extremely helpful.
22 December 2022
The staff have me great advice over the…
The staff have me great advice over the phone about bikes and training wheels. We got a message to come and pick our bike up within an hour after purchasing online and it was fantastic quality. Our son loves it!
22 December 2022
Great service
Great service, knowledgeable staff. Helped me find the best e-bike for my needs and offered useful suggestions. Big shout out to Robert for going over and above with service!
15 December 2022
Easy to order online and great customer…
Easy to order online and great customer service on pick up.
8 November 2022
As always very good service and product
23 August 2022
Reply from 99 Bikes - Mordialloc
Thanks Martin,
I'm very glad to hear the team is always able to help out.
I hope you have a great week!
Great all round
Great prices, easy to order and collection was seamless. Plenty of stock to click and collect around. Top service.
6 August 2022
Reply from 99 Bikes - Mordialloc
Thanks Nicholas!
I can’t speak highly enough of 99Bikes!
Great prices, accomodating and friendly customer service. It’s as if it’s a local store and I live an hour and a half away.
30 July 2022
Robert the Gem!!!
Robert at 99 Bikes Mordialloc was honest and informative about the new bike we ordered and went out of his way to have all the accessories ordered and fitted to the bike in time for the delivery. We definitely recommend 99 Bikes at Mordialloc!!
22 July 2022
Reply from 99 Bikes - Mordialloc
Hi Jordan,
Thanks for the kind words! Pleased we were able to get you sorted out!
Topeak Peakini Pump.
Bought topeak peakini pump on line for pick up. Easy process including good communication from staff. Pump is for my mtb. Competitive price and an excellent quality pump for mtb tyres.Great value for money. Would buy it again if needed.
21 July 2022
Reply from 99 Bikes - Mordialloc
Cheers for the great review! We appreciate it
Fantastic Shop
Fantastic shop plenty of parking plenty of stock great team that serve you
22 June 2022
Reply from 99 Bikes - Mordialloc
Thanks so much for the great review, Alex!
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