While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and supportive approach, which significantly contributes to a positive learning environment. Many people highlight the clear and calm instructions provided, making complex tasks easy to understand. The service is frequently described as excellent, with many appreciating the personalized attention and the instructors' ability to build confidence. However, some people were dissatisfied with the scheduling process, mentioning difficulties in arranging lessons that fit their availability and a perceived lack of professional courtesy. A few other people also felt that some instructors wasted their time during lessons or did not provide effective teaching methods, leading to a lack of progress.

What people talk about most

Staff

Clients share positive opinions on staff. Many customers praise instructors for their patience, calmness, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers highlighted the supportive,... See more

Instructions

Reviewers consistently express satisfaction with the instructions provided. Customers frequently highlight... See more

Service

Customers consistently note positive experiences with service. Reviewers praise instructors for tailoring... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the support received. Customers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an amazing learning experience with Bibi Khan from A Class.An excellent instructor. Very calm and patient made me feel very confident and believe in myself. She took the time to properly teach and... See more

Company replied

Rated 5 out of 5 stars

Bilal Siddique from A class I would highly recommend Bilal as a driving instructor. I passed my driving test today , and his guidance was a significant role in my success. Bilal is professional, pa... See more

Company replied

Rated 5 out of 5 stars

Elie was absolutely fantastic with my driving. After working with him for many months he made me feel comfortable we had many laughs and not once did he get angry with me or shout at me when I made a... See more

Company replied

Rated 5 out of 5 stars

Parminder blends his knowledge of driving with his ability to talk to people seamlessly. Incredibly clear and calm instructions and a fantastic attitude to helping people, I genuinely couldn't have do... See more

Company replied


Company details

  1. Driving school

Written by the company

A-Class Driving School is the BIGGEST Driving School in the South East of England, covering CARS, HGV and BIKES. More people pass first time with A-Class Driving School than any other Driving School across the South East, thanks to the work of our experienced driving instructors. Driving with A-Class Driving School is not just about gaining a Driving licence- it’s about learning an essential skill for life and doing it the right way. We aim for SUCCESS and Nothing LESS, Learn with A-Class and be the best South East leading Driving School.


Contact info

4.9

Excellent

TrustScore 5 out of 5

508 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great learning experience with Parminder

I want to sincerely thank my driving instructor Parminder for his incredible support and guidance throughout my driving journey. From the very beginning, Parminder has been dedicated, knowledgeable, and truly committed to helping me become a confident and safe driver.

What stood out the most was his patience—no matter how many mistakes I made, he always remained calm and encouraging. His clarity in explaining driving concepts made even the most challenging aspects feel manageable, and his teaching techniques were both effective and easy to follow.

Parminder’s professionalism and positive attitude made every lesson something I looked forward to. Thanks to him, I now feel fully prepared for the road ahead. I’m incredibly grateful to have had such a fantastic instructor. Thank you, Parminder, for all your support and for being such an important part of this journey!

17 May 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Meera on passing your driving test. Wow that is an amazing review about our instructor Parminder. We are so pleased that Parminder was such a positive and amazing instructor for you, and his dedication and patience made your learning experience such an enjoyable, positive and stress free one. We are proud to have him as part of the A Class team
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Parmindar

My review about my driving instructor (parmindar). He is really professional, experienced and true motivated person.

First, I take two classes from other instructors also from A-class. He just doing time pass and try to give more lessons even i don't need to take it. Then my wife suggest about parmindar on first day he said you know how to drive but i give you the instructions about to drive with rules and regulations. Also about to secure driving.

Secondly, i start taking lessons from parmindar he guide me very well with rules. Which I understand easily. I always suggest to take classes from parmindar.

Last, i gave my test yesterday and i pass it. He really appreciate and motivate me. Even before test he tells me alot of things like my weaknesses. Such a gentle person.

17 May 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations on passing your test, and thank you for such an amazing glowing review for Parminder. We are proud that Parminder is providing such an excellent service and that he made your learning journey such an enjoyable and positive experience. He is an asset to A Class.
Good luck on your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Parminder

I could not have asked for a better experience. Driving lessons with Parminder were great, he made me feel so at ease and when I did not understand things he would go over them as many times as it would take until I got it- he was very patient. He was amazing in the lead up to the test, he has so much knowledge and great tips to share. Thanks to Parminder, I passed my driving test first time!

16 May 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words! We are really glad to hear that you felt at ease during lessons—that's always our goal. You put in the effort, stayed committed, and it truly paid off. Passing your test on the first attempt is a fantastic achievement, and we are proud to have been part of your journey. Wishing you many safe and happy miles ahead on the road!

Rated 5 out of 5 stars

The best driving instructor you can have - Paul WEBB

I decided to change my driving instructor after getting frustrated paying so much for several months, but not still been able to pass my driving test. I researched for a driving school online and decided to try A Class. I was then matched with an amazing instructor Paul Webb. Paul was able to pick my faults immediately, something that had been overlooked by my previous instructor. He made unlearning to relearn healthy driving habits so easy for me. He also instilled in me the confidence I needed as I somehow had lost confidence in myself. On my test day, I knew I was going to pass it, I had become a better observer and confident driver.

Thank you Paul, you were just who I needed!

12 May 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words — they truly mean a lot. We are really glad we could support you on your journey and help rebuild your confidence behind the wheel. You showed great determination and willingness to improve, which made all the difference. It was a pleasure seeing your progress and watching you grow into a safe, confident driver. We are proud of you for sticking with it and achieving your goal. Well done and all the best with your driving ahead — stay safe and enjoy the road!

Warm regards

Rated 5 out of 5 stars

I would like to say paul is a fantastic…

I would like to say paul is a fantastic instructor and i would recommend Paul to anyone. suffering with AHD it can be difficult but Paul expanded easily to understand and as a result I passed test first time

14 May 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Ritchie on passing your test first time, that is amazing. Thank you for the lovely review for our instructor Paul Webb, he is a valued member of the A Class team. We are so pleased that your experience was both a rewarding and enjoyable one. Paul is a great instructor and goes out of his way to tailor lessons to the pupils needs.
Good luck with all your future driving

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Great experience, highly recommend!

My driving instructor is Robert Brown. Thanks to him I passed the test the first time with no minors!
He’s been a great teacher! He was very good at assessing my requirements and teaching me accordingly. He’s very patient and calm and his instructions are very clear and easy to follow. Under his guidance I progressed very quickly and he prepared me very well for the test. Now I’m a confident driver. It has been a great experience and I highly recommend him!

7 May 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your fantastic review and congratulations on passing your test first time with no minors — an amazing achievement! We're thrilled to hear that Robert provided such excellent support throughout your learning journey!

We're so pleased to know you're now a confident driver, and we truly appreciate your recommendation.
Wishing you all the best on the road ahead!

Rated 5 out of 5 stars

Zana Alani what a great Instructor……

Zana Alani what a great Instructor……
I’m over the moon. So happy
😀 and wonderful feeling that I passed on my first attempt!! All because of a great and best Instructor mr ( Zana Alani )thank you very much you teach me everything what a good and safe driver needed even as human being I really learned a lot of you. You are highly respected and recommended.

8 May 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Awd on passing first time, an amazing result.
Thank you for the lovely review about our instructor Zana, he is an asset to A Class, and many pupils say his teaching helps them enjoy their lessons.
We wish you all the best for your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

My driving instructor is John H

My driving instructor is John H

Because of John and he’s understanding of how I learn he showed me before he got me behind the wheel of the Yaris, so he’s been teaching me for 2 months since 20 th feb I have now passed 8th may it’s all because of John and he’s understanding and commitment I have passed. The support from John has been unbelievable you can get on welll with him he’s extremely talented.

Thank you John for believing in me

8 May 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words – it truly means a lot to hear that you felt supported and understood throughout your learning journey. You've worked hard and shown real commitment over the past couple of months, Watching you grow in confidence and skill behind the wheel has been a pleasure.

Congratulations again on passing your test on the 8th of May – you absolutely earned it! Wishing you all the best as you begin your driving journey. Stay safe and enjoy the freedom of the road!

Best regards

Rated 5 out of 5 stars

It was a great experience to learn…

It was a great experience to learn driving from him 🤍 i have passed my test …. And he gives all the instructions and everything so good ….yeah of course he is a best instructor. Anyone going to have their lessons from him … definitely gonna pass easily and will become a good driver 😄

2 May 2025
Unprompted review
A Class logo

Reply from A Class

Good Afternoon, Thanks for taking the time out and leaving us a review. We wish you all the very best for the future :-)

Rated 5 out of 5 stars

Driving Lessons with Parminder

I started learning to drive with Parminder at the end of last year, and I couldn't have asked for a better experience. As a university student with no outside practice, I was definitely starting from scratch. Parminder is incredibly knowledgeable about all the roads and taught me everything I needed to know, always making sure I understood each concept fully before moving on. What really stood out was his patience and willingness to go the extra mile. Whenever I felt unsure about specific areas, he was more than happy to practice the same things over and over again until I got it right. This was so helpful and really boosted my confidence on the roads.

Also, the test preparation was brilliant. He really helped calm my nerves before the test, and I felt completely prepared thanks to his thorough teaching. I highly recommend him to anyone looking for a great driving instructor! 10/10

1 May 2025
Unprompted review
A Class logo

Reply from A Class

Dear Zoe,

Thank you so much for your kind and thoughtful feedback. We’re absolutely delighted to hear that you had such a positive experience learning to drive with Parminder. It’s fantastic to know that his knowledge, patience, and supportive teaching style made such a difference for you—especially starting from scratch without any outside practice.

We’re especially pleased to hear that you felt confident and well-prepared going into your test. Parminder takes great pride in helping each student build both skill and confidence, so your words mean a lot.

Congratulations on your progress, and thank you again for the wonderful recommendation. Wishing you all the best and many safe, happy miles on the road ahead!

Warm regards,
Aclass driving school

Rated 5 out of 5 stars

Suzanne 5/5 !

After having issues with a previous driving instructor, I contacted Suzanne after hearing great things about her from my girlfriend that had lessons with her a few years ago. I had my test booked and had 2 lessons with Suzanne. I learnt so much from her in this time and she is the reason that I passed first time ! 100% would recommend!

30 April 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words! We are really glad we could help you feel confident and prepared in such a short time. and we are absolutely thrilled you passed first time—what an achievement! Wishing you all the best on the road ahead. 🚗👏

Rated 5 out of 5 stars

Had a very nice experience with one of…

Had a very nice experience with one of there instructor Param, great instructor and humble man. Trained me well to clear it in one shot.

29 April 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words! We're thrilled to hear you had a great experience with Param. He's a valued member of our team, and we're glad his guidance helped you pass your test on the first try. Congratulations and safe driving!

Rated 5 out of 5 stars

Zane was great.

Zane was great.. really helped with making sure I was test ready. Would highly recommend to anyone learning to drive
Very friendly & makes you feel comfortable.
5 stars from me.

26 April 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations!
Thank you so much for your kind words! We are thrilled to hear that you felt comfortable and well-prepared for your test with our instructor Zane.
Best of luck on the road!

Drive safe! 😊🚗

Rated 5 out of 5 stars

Driving lessons with Matt

I passed first time with Matt, who is a very good instructor that gets you driving straight away. He is clear, calming, friendly and explains all the different aspects of driving very well. I highly recommend Matt for your lessons to become a confident driver.

24 April 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Caterina on passing first time, that is an excellent result.
Thank you for the glowing review for our instructor Matt, and we are pleased that he made your learning experience an enjoyable and positive experience, we think he is an amazing instructor too.
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

John H

John H , very patient and understanding driving instructor helped me to pass my test 1st time no minors, highly recommend him for learning to drive.
Thanks so much , Gareth

24 April 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Gareth on passing first time and with no minors, that is an excellent achievement. Thank you for the lovely review for our instructor John Higgins.
We know John is a great instructor, and we are pleased that your experience was positive and got a great result for you. John is an asset to A Class.
We wish you all the best for your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Elie made my journey so passionate

Elie made my journey so passionate. Helped me from start to finish forever thankful

24 April 2025
Unprompted review
A Class logo

Reply from A Class

Thank you Reece for your lovely review for our instructor Elie. We know Eli makes his pupils feel important and comfortable during their lessons, and takes pride in what he does.
We wish you all the best for your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Passed first time after just 2 weeks

Passed first time after just 2 weeks of lessons with Sam! She’s an amazing instructor — calm, clear, and super supportive. Couldn’t have done it without her. Highly recommend!

22 April 2025
Unprompted review
A Class logo

Reply from A Class

Hi Mian
That's amazing — huge congrats!! 🎉 Passing first time after just 2 weeks is seriously impressive. Sam is an an incredible instructor who make a real difference! 🚗💨
Good luck

Rated 1 out of 5 stars

The same incidents that happened to…

The same incidents that happened to Aimee Lyon also happened to me with this Marcel Fernandes guy. I'd paid for 10hours, been a busy person i couldn't attend the last 2hours of the 10hours so I called to please move it, only for him to say I'll pay if he turns up, that my previous payment package has elapsed, despite pleading and pleading, he still insisted. I didn't complain, later on that week, I texted him to see if we could get on with another package and to book a test date, since I've driven with him and he should know how long more it'll take me to book a test date, Marcel didn't pick and didn't respond. If you don't what to continue with me, is ignoring my messages and calls the best way to go about it? Coupled with he's always fast when speaking, I've talked and talked and talked about him speaking very fast when teaching but he just does his things. Infact, he's not it

11 March 2025
Unprompted review
A Class logo

Reply from A Class

Hi Gerald,
Marcel has advised that you paid for a 10 hour block booking and cancelled 2 two hour sessions within the 48 hour cancellation policy. As a gesture of goodwill, Marcel only charged you for 2. Marcel advised that due to your block booking ending, you would need to pay by 12pm otherwise he would assume you are no longer looking for lessons.

Having looked at the correspondence between yourself and Marcel, we can see that he advised to book a driving test but he will not be able to help get a closer date than what is on the government website.
No payment or response to Marcel was received, therefore you were removed from his diary. We are extremely busy and the instructors can't sit and wait for customers who do not respond in a timely manner.
Marcel has further advised us that the terms and conditions were signed so technically there would be £140.00 outstanding. As above, he was happy to split this. If you wish to speak to Marcel then we would suggest you stop calling him as he will be teaching and send a text as advised already by the instructor.
We apologise you are unhappy, and we wish you all the best in the future.

Rated 5 out of 5 stars

Brilliant driving instructor

My instructor was Paul Barwick, I couldn’t ask for a better instructor. He was very calm and encouraging, always gave me great guidance. I would always recommend him.

15 April 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words! I'm really glad to hear you felt supported and encouraged during your lessons. It was a pleasure helping you build confidence and develop your driving skills. Wishing you all the best on the road—stay safe and enjoy the freedom that comes with driving!

Rated 5 out of 5 stars

a class driving

Johan as instructor
Very good instructor if you want to pass - would highly recommend to all

14 April 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations on passing and thank you for the review for our instructor Johan, we think he is a very good instructor too, and he is an asset to A Class.
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look