A Ok9 Reviews 270

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness in improving their dogs' health and well-being. Many people noted significant positive changes in their pets, from improved digestion and joint care to reduced anxiety and alleviation of skin issues. Reviewers appreciate the natural ingredients and the wide range of supplements available, finding them to be superior to other options. However, some customers were dissatisfied with the order fulfillment, mentioning instances where supplements were missing from their packages upon arrival. A few other people also felt that the product was ineffective for their reactive dogs.

What people talk about most

Product

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Quality

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Based on these reviews

Rated 5 out of 5 stars

Probio K9 Been using this for many years now. I use it for my yorkie for keeping her yeast infection at bay but also my Weimaraner who has water added to his means to help keep him hydrated due to hi... See more

Company replied

Rated 5 out of 5 stars

In less than two months, we have seen a marked improvement in our lurcher’s separation anxiety. When we have to go out now, she simply takes a slipper to her bed and falls asleep! Previously she would... See more

Company replied

Rated 5 out of 5 stars

Bought 3 tubes of pate competitively priced (also gave me discount code). Dogs love them cut into small pieces to use as high value training treats. Great customer service. Definitely use again

Company replied

Rated 5 out of 5 stars

Bug Canine has been a game changer for my dog Archie. He used to be so sick everytime he had his flea tick and lice and worming treatment. He's maintaining a good weight now and is a happier dog gener... See more

Company replied


Company details

  1. Animal feed shop
  2. Pet Care Store
  3. Vitamin & Supplements Shop

Written by the company

Maximise the mental and physical health of your dog.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

BEWARE - suspected addictive ingredient which causes drug withdrawal symptoms leading to worse behaviour between doses

I would use these products with caution. I started using calm k-9 with my giant breed puppy who struggles with over excitement. I think they probably did help but at a huge expense (about £80 per month due to her weight). I gave it to her in the morning and she was more manageable and had better focus which helped us to catch up on training and successfully implement a behavioural programme with the help of an experienced behaviouralist. However it was very obvious that she was noticeably more energetic in the evenings and we suspected the calming effect was not lasting all day. What I did not realise is that the calming effect wasn’t just wearing off but I believe she was experiencing some withdrawal side effects in the evenings making her behaviour worse. After 6 months of spending a fortune on this product we decided to stop buying it and assess the changes to her behaviour and possibly try an alternative cheaper product if she became unmanageable again. I went through 3 days of absolute hell, she was worse than I have ever known her to be, couldn’t sleep, high energy, terrible behaviour and completely out of control. I rode it out as I suspected she might be going through some kind of drug withdrawal symptoms. My suspicions were correct, after 3 days of her being a nightmare she is a completely new dog, absolutely perfect, calm, happy and perfectly behaved. Her behaviour is now significantly better than it was whilst she was on this product and I strongly believe the product contains something which is addictive to dogs so that when you stop using it they act up which then reinforces the idea that you need to keep using it. It is possible that this is a unique case due to her size (although I was giving the correct dose for her weight), but I would advise anyone using this product to ensure they are using it alongside a good training programme and be aware that their dog might be experiencing withdrawal symptoms if they are acting up before their dose or on days you do not give it to them. I am very sad to realise that I have been putting my dog through months of withdrawal symptoms every evening when her morning dose started to wear off and so glad that I stuck it out and waited a few days before immediately buying more when she immediately started acting up after we stopped giving it to her. Honestly she is a perfect dog now we are not giving it to her. We went through months of her being completely uncontrollable every evening completely unnecessarily. I have no idea what she must have been going through every evening - it makes me very sad that I was tricked for so long and put her through this. Please beware of potential withdrawal symptoms and consider if your dog is also showing potential signs of withdrawal between doses. Also it’s almost impossible to cancel the subscription, I’ve had to resort to moving money out of my bank account every Thursday as they are endlessly charging me on a weekly basis and I found the only way to stop this is to make sure the payment gets declined.

Edit: I promise you I have got the right company and you have been charging me on a weekly basis. I have the transactions on my bank statement to prove it. Cancelling a subscription is easy, but not when it has already been cancelled and you continue to charge someone?! Was it really necessary to make an example of your Grandma. Your response is rude and unnecessary, I have given an honest account of my experience using your product. If you actually care about dogs you would be interested in understanding why my dog reacted in the way she did when I stopped giving her calm-k9 rather than attempting to belittle my experience and replying in such a condescending way.

5 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hello Big Dog!

Thanks so much for spending so much time writing this review for us! As you haven't left your name or email, we can't check your account to make sure you have got the right company here. Although, as we don't have any means to charge our customers every week, we think maybe you have got the wrong company... (there are lots of supplement companies out there!) Just so you know for next time, your subscription login allows you to access our simple subscription manager. We promise it's really simple - even my grandma could do it! If you’re still struggling we have real people to chat to every day that can sort out any issue you might have.

You do however bring up an interesting point though - our high quality, natural ingredients which are found in all the main canine brands on the market, do cost quite a lot for giant breeds and how much they need to consume - but you’d expect that with a high quality product - you are paying for the experience and expertise of a team of nutritionists, dog trainers, behaviourists and a vet to have combined an amazing blend of superfood components for your dog in a yummy supplement for them.

There are no strange addictive ingredients involved - you can read all about what is in our supplements in our transparent ingredients list on our website. Thanks again for the review though!

Rated 5 out of 5 stars

Flexi-K9 has given my GSD her bounce…

Flexi-K9 has given my GSD her bounce back. She is is a much happier dog since starting it.
A great product. I highly recommend.
The customer service is truly outstanding.

4 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Kirsty,

Many thanks for your review - it's so lovely to hear that your gorgeous GSD has got her bounce back! Woohoo!

Please don’t hesitate to contact us at hello@a-ok9.com if we can help with any other supplement needs at all!

Rated 5 out of 5 stars

Such a brilliant product

Such a brilliant product, so helpful to use on top of my training to become such a cool calm and collected pup ☺️ Her coat is amazing since taking these supplements as well.

25 February 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Jane,

Thanks so much for your great review and it's so brilliant to hear that you've found such success with our supplements and that your pup's coat is super amazing now too!

Do feel free to reach out to us at hello@a-ok9.com if you need any help at any point in time.

Rated 5 out of 5 stars

Great result; nice soft and shiny coat just after a week…

After using A Ok9 Prime for just a week not only I noticed the difference but the groomer commented on Poppy's coat; how it seemed a lot softer and shinier. And passers by that clap her comment how soft her coat is.

24 February 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Jenny,

We love soft, silky and shiny coats on healthy dogs! Poppy sounds amazing! We're so pleased that you've found such success with our supplements.

As a small business we're super grateful for your support - please do feel free to reach out to us at hello@a-ok9.com if you need any help at any point in time!

Rated 5 out of 5 stars

Great fitness support for my multi dog household with just a few supplements!

We've been using the A-OK9 products for over four months. I use a combination of their products as I have 3 dogs who have varying needs. My 7yo Lab/Aussie mix is doing very well on Prime K9 and Flexi K9. She has a shiny black coat and mobility is in reverse, as in, she is acting most days like she is about 4yo instead of nearly 8yo. I have a larger breed 5yo boy, a Chesapeake Bay Retriever, who I started on Flexi K9 to continue to stay ahead of potential mobility issues that I have seen in this breed. He is very spry and I am pleased to find supplemental support to continue that boost in addition to fitness and nutrition. Our youngest dog is sometimes very much the skeptic as I add supplements to her food. I am very pleased to report she eagerly and without question eats up her food with these supplements mixed in. Believe me, that's a win for me. She is a two year old performance dog, so keeping her fit and looking her best is a top priority. She is a Nova Scotia Duck Tolling Retriever. She is receiving a combination of Prime K9 & Flexi K9 and I have been pleased with what I see in her coat and fitness. All 3 of my dogs receive the Calm supplement as needed. No dog home should be without Calm K9 in my opinion. In fact the lovely scent of it often prompts me to boil a kettle for a cup of my own version of calm, a little quiet tea time. These products are a win for my household all the way around. We look forward to trying some of the new products we have heard about as well. Thank you A-OK9!

23 February 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Jennifer,

Thanks so much for your review! As a small business, we really appreciate the support!

It’s so lovely to hear that you are getting maximum value out of our products - please don’t hesitate to contact us at hello@a-ok9.com if we can help with any other supplement needs.

Rated 5 out of 5 stars

Plaque-K9 - dog's breath much better

I have just bought one of the supplements for my dog - Plaque. I bought it 4 days ago and have been feeding it once a day per the instructions. My dog's breath is already so so much better! She is a standard Dacschund and her breath is always so bad but the Plaque does really seem to be making a difference.

20 February 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi there,

Thanks so much for your review! We're super pleased your Dacshund's breath is better and you've experienced such success with our supplements.

Please feel free to get in touch at hello@a-ok9.com if you need any help at any point in time!

Rated 5 out of 5 stars

A-OK9

My Labrador has been on Calm, Flexi and Prime since he was 10 months old. I find the Calm helps him make better decisions in his training rather than ploughing ahead as he did before. Flexi helps his joints as he a very very active young man and the Prime leaves his coat in amazing condition. Highly recommended

12 February 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Linda,

Thanks so much for your review! As a small business, we really appreciate the support!

It’s so lovely to hear that you are getting maximum value out of our products - please don’t hesitate to contact us at hello@a-ok9.com if we can help with any other supplement needs.

Rated 4 out of 5 stars

I have three labradors and a retriever

I have three labradors and a retriever, I use the Ak09 on my Retriever as it helps with her getting unsettled with other dogs, I have seen a difference in her, after 10 days, the Flexi I use on all four dogs with their joints, the dogs love having it on their liki mates, or in a Kong mixed in with some meat. Martin

11 February 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Martin,

Many thanks for your review.

We're so pleased that your labradors and retriever are enjoying our supplements! It’s so lovely to hear that you are getting maximum value out of our products - please don’t hesitate to contact us at hello@a-ok9.com if we can help with any other supplement needs!

Rated 5 out of 5 stars

We love these products 🥳

We love these products 🥳

Twix is on 3 Calm, Flexi and Prime and the difference is incredible!

Calm really helps with her reactivity and barking and she loves it on some coconut oil on her calm mat!

Flexi helps with her joints and mobility and Prime keeps her coat glossy and shiny.

Customer service is great and delivery is always timely!

11 February 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hey Emily,

Thank you so much for taking the time to leave us a review. As a small business we really appreciate the support!

Twix sounds like a superstar so we're super happy she's enjoying the supplements, behaving well and looking amazing!

Do let us know if you ever need a hand with anything over on hello@a-ok9.com :)

Rated 5 out of 5 stars

We love our Calm K9

We love our Calm K9. I really love the fact that it works on gut health, which was a huge plus for me. It was a slow burn for us and I started noticing subtle changes on the second pot. My dog was listening better in situations where she couldn't before. It works alongside training so don't expect a magic fix but it had been a godsend and is now part of our daily lives.

11 February 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful Products!

I have tried three out of the four A-OK9 supplements, and they have don't wonders for my 1 year old sheltie.
We started with the calm supplement before adding Prime and Flexi. When she began calm, I noticed that her barking significantly decreased (shelties are an extremely noisy breed). It has decreased to the point where she now only barks if she needs to go to the bathroom or she is playing. She is also much more receptive to training and calms down much quicker. When she began Prime and Flexi, I noticed that her coat was so soft and shiny! Once I ran out, her coat began to dull again, despite eating an excellent diet. I'm currently waiting for my new order and will not be without it again!

11 February 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic products

Fantastic products, love them all.
My dogs are so shiny and in tiptop condition, thanks to Prime K9 and Flexi K9.
My favorite though has got to be Calm K9, as training sessions with two hormonal females is still a joy !

10 February 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant products!

My dog has been on prime and flexi since A-OK9 introduced both products.
They are both great-they have every ingredient you could possibly want and I love that they are natural ingredients.
Her coat has never looked better since being on prime and for a dog that I do agility with flexi is brilliant as I know her joints are being supplemented.
I also use the gleam towels regularly-brilliant for getting off dirt, as a cooling mat in summer and to warm them up in winter.
Fresh is amazing in the summer in the hot weather, after a walk or after agility to re hydrate-she absolutely loves the taste and I love the shaker bottle that you can take to make this up anywhere you go.
I use the calm mats every day as a calming activity for her too!

10 February 2021
Unprompted review
Rated 5 out of 5 stars

Best support for my Dog!

I have my dog, Danny, on both PRIME-K9, FLEXI-K9 and FRESH-K9 and we love them all!

I love the Prime especially! Danny has always had allergies and he'd get ear infections, but the Prime has helped so much. Less itchy + less sensitive = happy boy! And his coat is SO SHINY NOW! He looks so good!

The Fresh is great too, Danny isn't a sports dog (unless sofa surfing is a sport?) but he really doesn't want to drink. If I give him fresh however he will happily gulp away!

He loves them all though, I honestly think he would just eat the powder straight out of the pots if he could! So they must taste good!

9 February 2021
Unprompted review
Rated 5 out of 5 stars

Noticeable Improvement & Can’t Live Without

I have three energetic herding dogs, ranging from 1 year to 8 years of age. I started using Calm K9 in December of 2019, specifically on my reactive dog to support his training and behavior plan. Changes were subtle.

In March 2020, I ran out and the change then was VERY noticeable. Nothing else in our life changed and he was struggling. Within weeks of returning to his daily dose, he was once more a dream to live with! My girls are also on A-OK9’s Prime supplement, and my oldest is on Flexi. She has an added pep to her step and plays like a youngster with the others. Prior to Flexi she’d grumble, snap, and then move away from the excitement. Now, she joins in!

I’m very satisfied with the quality and science behind these supplements and can’t imagine life without them. Their customer support is always friendly and fast to help.

9 February 2021
Unprompted review
Rated 5 out of 5 stars

Great Product!

I have used Calm K9 for all three of my border collies, they can be noise sensitive and 2 have separation anxiety. Within 2 weeks of having them on the supplement, I noticed a significant reduction in their alarm barking and noticed them being able to settle better in the house both when I was home and away (I have webcams set up to keep an eye on them when out of the house!). Great product and would highly recommend!

9 February 2021
Unprompted review
Rated 5 out of 5 stars

Agile, Happy Dog!

Our dog Ella has been using Flexi K9 for the last 6 months, and it has really changed her life! As an older dog, Ella is usually stiff and achey after a walk, but since she has been on Flexi, we have really noticed a difference; she is much happier and more agile, and in much less pain - more like her old self again! We find this product really good value for money and the shipping is always prompt and reliable! Will definitely keep using it!

9 February 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely useless in all respects.

Absolutely useless in all respects.
I read the Facebook reviews and thought I would try this because it claims that it stops lungeing, pulling, excessive going to the toilet. It does non of these things. When I contacted them I was refused an extra tub to try it for longer or a refund. All you get are trite emails. SAVE YOUR MONEY.

4 February 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Judith,

Thank you for your review and we're sorry to hear that our supplements didn't make much of a difference for your dog. As with all supplements, some dogs will respond well to it whilst others won't respond at all, and I am sorry to hear that you haven't seen any of the benefits of the Calm K9.

The supplement is made from a mix of slow and fast acting ingredients, so it can also take a full 50 days for some dogs to show the results. Please do reach out to hello@a-ok9.com if you would like any further help or advice at all.

Rated 1 out of 5 stars

Unsubstantiated claims - no scientific evidence

This company is selling a product for a high price and has ZERO evidence to back up their claims. They have deleted my comments from their Facebook page where I’ve questioned the evidence behind their claims. I have been following their page and have seen other comments being deleted, particularly ones that question their product and ingredients. Why do this if they have nothing to hide?
I can also see on a post from someone else below saying that they’ve deleted their Facebook comments. Very worrying to know that people are buying products for their beloved pets without knowing the full facts and science behind the claims.

30 December 2020
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi there,

Thank you for your review and we're sorry to hear that you are unhappy with our supplements. I would love to direct you to some information that will help.

On our product pages you can find a list of ingredients and everything that goes into our supplements. They are a list of awesome super foods and high-quality, natural ingredients which can improve your dogs behaviour by improving your dog’s brain and gut health. We have based the inclusion of each superfood on real studies that suggest real results for dogs!

Please do reach out to hello@a-ok9.com if you would like any further help or advice at all.

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