A Ok9 Reviews 270

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness in improving their dogs' health and well-being. Many people noted significant positive changes in their pets, from improved digestion and joint care to reduced anxiety and alleviation of skin issues. Reviewers appreciate the natural ingredients and the wide range of supplements available, finding them to be superior to other options. However, some customers were dissatisfied with the order fulfillment, mentioning instances where supplements were missing from their packages upon arrival. A few other people also felt that the product was ineffective for their reactive dogs.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness of various... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the effectiveness of... See more

Based on these reviews

Rated 5 out of 5 stars

Probio K9 Been using this for many years now. I use it for my yorkie for keeping her yeast infection at bay but also my Weimaraner who has water added to his means to help keep him hydrated due to hi... See more

Company replied

Rated 5 out of 5 stars

In less than two months, we have seen a marked improvement in our lurcher’s separation anxiety. When we have to go out now, she simply takes a slipper to her bed and falls asleep! Previously she would... See more

Company replied

Rated 5 out of 5 stars

Bought 3 tubes of pate competitively priced (also gave me discount code). Dogs love them cut into small pieces to use as high value training treats. Great customer service. Definitely use again

Company replied

Rated 5 out of 5 stars

Bug Canine has been a game changer for my dog Archie. He used to be so sick everytime he had his flea tick and lice and worming treatment. He's maintaining a good weight now and is a happier dog gener... See more

Company replied


Company details

  1. Animal feed shop
  2. Pet Care Store
  3. Vitamin & Supplements Shop

Written by the company

Maximise the mental and physical health of your dog.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Bug-K9, non-chemical wormer that really works

I have both of my dogs on Bug-K9 to avoid them having chemical wormers. Despite my dogs being very ninja quick at eating sheep and cat poo on a walk (if found) their poos samples I have just had analysed at a lab have come back with zero count for worm eggs for all worm types. It really does work and I would definitely recommend. Much better for the environment too!

13 March 2024
Unprompted review
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Reply from A Ok9

Hey Sharon 👋

Thank you for sharing your experience with Bug-K9! We're thrilled to hear that our product has helped keep your dogs worm-free without the need for chemical wormers. 🙌🙌🙌
It's wonderful to know that even with their ninja-like abilities your dogs' stool samples came back with zero worm egg counts for all types of worms 🤩🤩 We're so proud to offer a natural solution that not only benefits your dogs but also contributes to a healthier environment. Your recommendation means the world to us! 🐾💚

Rated 5 out of 5 stars

Quality Natural Supplements

I love the wide range of high quality supplements AOK-9 offer …. and they work! No dog is left out - the supplements are for any age, breed & size. Nutrition & health are so important. Supported by research. Quality natural ingredients. Subscriptions are available. Keep an eye open for offers & gifts too. Easy to use. I also absolutely love the wet food squeezer bottles - again so easy to use, especially when out & about, & ideal for training too. I highly recommend.

13 March 2024
Unprompted review
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Reply from A Ok9

Hey Clare 👋

Thank you for your wonderful feedback! We're super thrilled to hear that you love our supplements!!💖 We believe that nutrition and health are incredibly important, and we're dedicated to using research-backed, natural ingredients in our products. We are super proud of our products and are so happy you love them🙌🙌🙌 Thank you for recommending us! 🐾💙

Rated 5 out of 5 stars

Plaque off

I’ve been using just Plaque Off for a little over a month, and only in treats not everyday food, and it’s definitely helping remove the plaque from my dogs teeth! They are also having much better breath thank goodness.
I do also like that the supplements can be frozen, baked, all mixed together and are feline friendly as well! Amazing products, can’t wait to try more!

13 March 2024
Unprompted review
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Reply from A Ok9

Hey Chelsea 👋

Thank you for sharing! We're so happy to hear that Plaque is working well for your dog's teeth and breath. It's great to know you find our supplements versatile and suitable for cats too!!! 😊🐾 We appreciate your support and look forward to serving you more in the future! 🐾💙

Rated 5 out of 5 stars

5 stars

This is a great company and great product. Excellent service!

1 January 2024
Unprompted review
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Reply from A Ok9

Hey Christie 👋

Thank you so much for your kind words! We're thrilled to hear that you're pleased with both our company and our product. Providing excellent service is a top priority for us, and we're grateful for your support!! If you ever need anything, please don't hesitate to reach out. We're here to help! 🐾💙

Rated 5 out of 5 stars

We regularly use Calm and Bug with our…

We regularly use Calm and Bug with our dogs, and I also rotate with Flexi, ProBio and Prime. Each of the supplements are well made with fantastic ingredients that have such a positive impact on our dogs' health. I highly recommend any of the products!

13 March 2024
Unprompted review
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Reply from A Ok9

Hey Jennifer 👋

Thank you for sharing your experience with our range of supplements! It sounds like you have an awesome collection there, so much goodness!! 🥰💚
Your recommendation means the world to us, and we're grateful for your support. Here's to many more happy and healthy moments with your dogs! 🐾💙

Rated 5 out of 5 stars

I’ve been using AO-K9 for a few years…

I’ve been using AO-K9 for a few years now. I use all their supplements for my dogs, I have 3! I can’t choose a favourite as I see great results on all my dogs. I always start my pups off on prime and add other supplements as they get older. Plaque is great i no longer need to get my dogs teeth cleaned. Great products x

13 March 2024
Unprompted review
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Reply from A Ok9

Hey Alexis 👋

Thank you for your ongoing support! We're delighted to hear that our supplements have been beneficial for all three of your dogs. It's great to know that starting with Prime and adding other supplements as they grow older has worked well for you. We're glad that Plaque has helped maintain your dogs' dental health, saving them from professional cleanings. Your satisfaction is our priority, and we appreciate your trust in us to support your dogs' well-being. 🐾💙

Rated 5 out of 5 stars

my dogs love the AOK9 products…

my dogs love the AOK9 products especially the refresh drink they go crazy for it after there runs.

7 March 2024
Unprompted review
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Reply from A Ok9

Hi there
That's fantastic to hear! We're overjoyed that your dogs are enjoying our A-OK9 products. It's always heartwarming to see our furry friends loving the treats we offer. Thank you for sharing this with us! If you ever need anything else or have any questions, feel free to reach out.

Rated 5 out of 5 stars

Great company with a great ethos

Great company with a great ethos - I feed
my dogs calm, bug and plaque everyday and use other supplements when needed. I love that bug is a chemical free alternative to worm and tick treatments as
the chemical wormers made my dog sick.

There are often offers or free gifts and I really love that if you subscribe you will often still get the free gift .

I really believe that nutrition and health is as important for our dogs as it is for us and A OK9 supplements make me feel that I am looking after the health of my dogs

13 March 2024
Unprompted review
A Ok9 logo

Reply from A Ok9

Hey Emma 👋

Thanks for your kind words! We're thrilled to hear that you're happy with our products. It's great to know that Bug has been a great all-natural solution for your dog and that our offers and free gifts make your experience even better. We completely agree that nutrition and health are crucial for our dogs, and we're glad to be a part of their wellness routine. Thanks for choosing A OK9 supplements! 🐾💙

Rated 5 out of 5 stars

Amazing supplements

Amazing supplements. Calm has really helped my high energy dog. Probio keeps their guts and elimination healthy. And rescue is second to none

12 March 2024
Unprompted review
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Reply from A Ok9

Hi Jeanne
We're thrilled to hear how our supplements have positively impacted your dog's well-being! It's fantastic that Calm has helped your high-energy dog find some serenity, and it's great to know that Probio is keeping their gut health in check. Our top priority is to provide the best support for pets and their owners. Thank you for sharing your experience with us, and we're here for you and your dog every step of the way!

Rated 5 out of 5 stars

Calm K9 - MIRACLE

I bought Calm K9 for my boy who struggled to settle in the house. The product has been a GOD SEND! He’s now able to settle in the house, and doesn’t react anywhere near as much.

29 February 2024
Unprompted review
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Reply from A Ok9

Hey Faye!
We're delighted to hear that Calm K9 has made such a positive difference for your boy! It's heartwarming to know that he's able to settle in the house much more comfortably now. Thank you for sharing your experience with us! 🐾💙

Rated 5 out of 5 stars

Wonderful selection of high quality supplements for dogs!

Wonderful selection of high quality supplements! I especially love the Calm-K9 for my dogs gut and mental health. Flexi-K9 is awesome for hip and joint, and there’s so many other options too!

12 March 2024
Unprompted review
A Ok9 logo

Reply from A Ok9

Hey Ben!
Thank you so much for your kind words, your support means the world to us!! We're thrilled to hear that our selection of high-quality supplements, like Calm-K9 and Flexi-K9, have been beneficial to your dogs' health. We're proud to offer a variety of all natural options to support their well-being. 🐾💙

Rated 5 out of 5 stars

Rescue K9

Absolutely amazing. It certainly came to the rescue with my pup with a very upset tummy. Rescue K9 went down great and came out even better.

12 March 2024
Unprompted review
A Ok9 logo

Reply from A Ok9

Hey Joolz!

We're thrilled to hear that Rescue K9 was able to assist your pup during a challenging time! It's truly touching to know that our product made such a positive impact on your furry friend's upset tummy. Thank you for sharing your experience with us! 🐾💙

Rated 1 out of 5 stars

Lousy service

Lousy service, artificial intelligence needs to be rectified. See my numerous emails to the customer care team.
Despite following all the instructions, every time I have tried to pay for the senior calm powders, entering my card details, they won't let me proceed until I provide the code they will send, but it never arrives. I have tried different ways of paying, including their Facebook site. Here, I managed to circumvent having to provide a code for the repeated 20 day delivery, put all my details in, pressed the pay button, but there was no confirmation, and I can't see the money leaving my account. I have enough money in it. I am looking for another company now.

7 March 2024
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Eva,

We understand and appreciate your frustration and we are determined to help you out with this. We want to assure you that this is not the experience we want for any member of our community. We're committed to helping you have the best experiences with us.

We have replied to you by email and hopefully, we can find a solution that resolves this for you.

Rated 5 out of 5 stars

Plaque-k9

I started my little dog Lucy, 9 years old, on Plaque k9 last year because at her yearly check up in 2023 the vet said her teeth would soon need attention due to plaque build up. On Niki French's (Pup talk) recommendation I bought plaque k9. In January this year her teeth passed with flying colours. The vet was very impressed by the improvement. A win win situation. She will definitely be on it for life.

2 March 2024
Unprompted review
A Ok9 logo

Reply from A Ok9

Hey Mary
Thank you for sharing Lucy's success story with Plaque K9! We're delighted to hear that our product has made such a positive impact on her dental health. It's fantastic that her teeth passed with flying colours at her recent check-up, impressing the vet with the improvement. We're thrilled to have been a part of Lucy's journey to better dental health, and we look forward to supporting her ongoing well-being for years to come! 🐾💙

Rated 1 out of 5 stars

Poor quality water bowl - don’t waste your money

I ordered a AOK9 collapsible water bowl in June to replace my previous one from AOK9, but the new one split after barely two months whereas I had a couple of years out of the previous one (which also split). I contacted the help team three times via email to request a replacement and never received a reply. Really poor customer service whereas in the past they replied quickly and were very helpful. I ordered a new bowl from Amazon for half the price and six months later it is still going strong. Don’t waste your money.

18 August 2023
Unprompted review
A Ok9 logo

Reply from A Ok9

Hey there! 🌟 We wanted to reach out regarding your recent message about the Fresh-K9 Water Bowl order. First off, thank you so much for getting in touch! 🙌 We're truly sorry for any inconvenience you've experienced in not receiving a response earlier.
It seems there might have been a hiccup in our system as we couldn't locate your previous emails. 🤔 Nevertheless, we're here now and ready to make things right! 😊 Your Fresh Water Bowl is now on its way, along with some extra goodies as a token of our appreciation for your patience! 🎁
Your satisfaction is our top priority! 🌟
Can you let us know how you get on?

Rated 5 out of 5 stars

Trying for my poorly dog!

I've just got the A-Ok9 bug and prime for my dog as she is currently on Steroids and can't have her regular wormer + flea treatment. I also wanted to add in the prime to make her the healthiest version whilst she is unwell! I'm so excited to see the results! It's so easy being a mix in powder too, I won't have to struggle trying to get her to swallow a tablet.

9 February 2024
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi there
That's fantastic to hear that you've decided to try out our Bug &Prime for your dog, especially considering her current health situation! It's great that you're prioritizing her well-being by opting for a product that supports her health. We're excited for you to see the results, and we're here to support you and your dog every step of the way.

Rated 5 out of 5 stars

We’ve just started to use this with…

We’ve just started to use this with some of the dogs in rescue. The dogs in question are stressed and reactive to certain things. In several of the dogs we saw a difference quite quickly. The others it took a little while longer but the difference is there and is positive.
Looking forward to continuing with this product to see what we can help these dogs to achieve.

4 February 2024
Unprompted review
Rated 5 out of 5 stars

I ordered this for my NBN (naughty but…

I ordered this for my NBN (naughty but nice), as soon as I heard about it, at my first STL (super trainer live).
After several months, I wondered if she appeared calmer, because of all of the work we had been doing with her, or because of the A-OK9 Calm product.
I decided to try her off of the calm and within a few days she was skitty and a LOT more jumpy / barky, than is 'now' normal for her.
We quickly got her back on the product and she settled back to where she was previously.
I don't think we could live without it.
Thank you @A-OK9 for the affectiveness of your products.
Looking forward to receiving the Calm balm 🥰🙏🏻👏🏻

8 February 2024
Unprompted review
Rated 5 out of 5 stars

I love their products

I love their products. I trust the science and team behind them. I live in Canada and they arrive in Canada rather quickly for UK. Help teams Also amazing. I have also referred friends who know use their products. Big Yes!

16 December 2023
Unprompted review

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