A1 Autocentre Reviews 

65
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Had a mot & full service done today by big Ben at A1 autos in dagenham. Had a little issue with a reflector on my bumper that needs replacing & Big ben was so helpful sorting everything out for me tod... See more

Rated 5 out of 5 stars

Absolutely love this garage, all staff are kind and friendly and are super honest and genuine. No job too big or too small and a particularly brilliant garage if you're a lone female. Not at all intim... See more

Rated 5 out of 5 stars

Second time using A1, and again, a faultless display of customer service. Service and MOT required (along with a niggling issue with the FNS wheel) and all works completed and an MOT pass within 90 mi... See more

Rated 5 out of 5 stars

I've been going to A1 Autos for many years with various cars . Everyone there from mechanic's for service to repair to MOT to office staff make you so welcome and they remember you by name from... See more

Company details

  1. MOT Centre
  2. also in
  3. Car service
  4. Tyre shop
  5. Vehicle Repair
  6. Vehicle repair shop

Written by the company

Recently coming 3rd in the 'UK Garage of the year'. Our well established garages located in Dagenham and South Ockendon provides a wide range of vehicle services, MOT's and repairs for the people of Essex at very competitive prices. If you like to experience bespoke customer service that puts their customers first at a competitive price then come and visit us. Our facilities are located extremely close to Dagenham East and South Ockendon Train Stations. Having these locations makes us the ideal garage for the entire local community and people that need to commute. We offer Free Collection and drop off service to all local areas and are fully insured to give you piece of mind.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.6

All reviews

(65)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always take my car here

I always take my car here. Very honest with advice and costs. I took it in recently with a problem. They told me what was wrong and didn’t charge me for their time investigating. Dean and the team
are always very helpful.

15 December 2022
Unprompted review
Rated 5 out of 5 stars

great as always

This company are great
their customer service is second to none and i wouldnt go anywhere else
I have had mot’s, services, tyres and repairs done here
they are always helpful, friendly and when i drop my car here i do so feeling comfortable that they are always honest and efficient
my whole family use them and highly recommend

16 December 2022
Unprompted review
Rated 5 out of 5 stars

As always a first class service

As always a first class service.
Friendly and professional.
It’s my go to place for Mot and servicing. The whole family use them.
Always a good experience.
Recommended.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

Trustworthy company

I’ve been going to A1 autos for a few years now they are honest & trustworthy & always do a great job with my car I wouldn’t go anywhere else definitely recommend them 😀

12 November 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Garage

Trustworthy, friendly & reliable.
I being going to A1 for MOT, servicing & repairs for 10+ years. I would highly recommend the garage and staff.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Took my car for a major service

Took my car for a major service. The staff were friendly and professional at all times. They kept me updated and informed on my car every step of the way. Everyone is always smiling and it has a warm inviting environment.
Definitely have recommended to family and friends.
Thank you all

23 September 2022
Unprompted review
Rated 5 out of 5 stars

I've been using this garage for over 10…

I've been using this garage for over 10 years and wouldn't go anywhere else. They are an honest and efficient family business that really care about their customers experience and their quality of work.
I've recommended A1 to family and friends and I've had excellent feedback.

21 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent work - highly recommended

I took my Ford Focus in to A1 Autocentre first for a service and the for an MOT - VERY pleased with the service i recieved. They were helpfull and prompt, i was given plenty of notice as to when my car would be ready allowing me to schedule my work day. The guys are friendly and their work faultless. I have used them a few times now - will i continue to do so? Definitely ! Would i recommend to others? Without a doubt ! A real "winning the customer" experience.

23 August 2022
Unprompted review
Rated 5 out of 5 stars

I have a golf hybrid

I have a golf hybrid. It had a problem & although I’d been to 3 garages no one could help me as they didn’t deal with electrics. At A1 They spent a long time researching the problem & eventually solved it. I wouldn’t hesitate to go back to them

9 September 2022
Unprompted review
Rated 5 out of 5 stars

Full service, MOT & Major works

Full service, MOT and major works on another vehicle.
Dean and the team are on another level in terms of cost, communication, honestly and workmanship.
Thats why I won't go anywhere else. I travel from outside the area just for these guys as I know I will get honest feedback and prices.
Just read the rest of the reviews, no brainer.
Family run business and that runs thru the core of it.

Fantastic team.

7 September 2022
Unprompted review
Rated 5 out of 5 stars

A1 service

I have been going to A1 Ockendon Auto for a good number of years for MOTs, services and any work needed. Mick, Dean and Luke are very honest reliable guys. Some garages I’ve been too I’ve felt ripped off not with these guys. I had a car they worked on and instead of doing more work they were honest and said it wasn’t worth it I was just throwing money away. Wouldn’t go anywhere else.

30 August 2022
Unprompted review
A1 Autocentre logo

Reply from A1 Autocentre

Hey Nikki,

Thank you very much for the kind words & for taking the time to leave a review for us.

We are delighted to hear you enjoyed your experience with us & we hope to see you back again in the future!

Kind Regards,
A1 Autocentre

Rated 5 out of 5 stars

Great Team

A1 Auto in Dagenham has been my Go-To garage for 6 years, such a friendly team that offer great customer service every time and will go the extra mile if need be! My mind is at ease whenever I use their mechanics, great team.

23 August 2022
Unprompted review
A1 Autocentre logo

Reply from A1 Autocentre

Hey Ethel,

Thank you very much for the kind words & for taking the time to leave a review for us.

We are delighted to hear you enjoyed your experience with us & we hope to see you back again in the future!

Kind Regards,
A1 Autocentre

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