Pink Moves Ltd  Reviews 

405
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, friendly, and efficient throughout the entire home moving process. Reviewers often highlight that the hardworking crew arrives promptly, communicates clearly, and treats all heavy furniture and personal belongings with exceptional care. Consumer feedback consistently emphasizes that these reliable removal services successfully take the heavy stress out of relocating to a new house. However, some people also felt that the team's truly remarkable flexibility, patience, and understanding regarding unexpected moving date changes made a difficult situation completely smooth and manageable.

What people talk about most

Staff

Clients share satisfaction with the staff, noting that reviewers find the team extremely professional,... See more

Service

Reviewers express immense satisfaction regarding the service, noting that the team is consistently punctual,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend Pink moves. Jon was friendly & professional from start to finish . Easy to get in contact with & nothing was too much trouble. We had uncertainty when our move date would be due... See more

Rated 5 out of 5 stars

We had a full packing and removal service and couldn’t be more pleased. The packers were quick, efficient and careful with our items. The removal team dismantled furniture for us and anything which re... See more

Company replied

Rated 5 out of 5 stars

I really can’t fault Pink Moves — they’ve been brilliant from start to finish. Despite some hiccups with moving dates and a painfully long wait to get in, the team were always helpful, understanding,... See more

Company replied

Rated 5 out of 5 stars

We recently used A1 Removals Ltd / Pink Moves Ltd to help us move house, and they were absolutely fantastic from start to finish. The team arrived right on time, were friendly, polite, and incredibl... See more

Company replied


Company details

  1. Removals company
  2. also in
  3. Removals Service

Written by the company

With over a decade of trusted service trading as A1 REMOVALS we established ourselves as one of Norfolk’s most recognised and reliable moving companies. Proudly operating now after a rebranding Pink Moves Limited, our distinctive fluorescent pink vans and signature elephant logo are a familiar sight across the region symbolising quality, care, and a customer-first approach. Based in King’s Lynn, Norfolk, we are deeply committed to supporting our local community and maintaining the highest standards of service across every move whether local, national, or international. Our fully trained and uniformed team works diligently to ensure a seamless and stress-free moving experience. Our Removal Services Include: • Local, national & international relocations • Free, no-obligation quotations • Full professional packing service and premium packing materials • Fully insured staff and vehicles At Pink Moves, we go the extra mile to accommodate our customers no matter how unique the request. Our mission is simple: to provide a dependable, accessible, and tailored service that fits your lifestyle and exceeds expectations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

405 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(405)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing job…

I had 3 companies come to the house to quote for removals and I immediately clicked with Jon, finding him professional, approachable and understanding. I could tell that he takes utmost pride in what he does and felt confident that my move was in safe hands, especially as we were moving two houses into one on the same day!
I have a large collection of vintage glass which Jon kindly took to my mum’s house the day before so I didn’t have to worry about it on moving day.
His email correspondence throughout the whole process was always helpful, reassuring, and made me smile - particularly his descriptions of the men who would be doing the work on moving day!
The guys did an absolutely amazing job with my move. They worked tirelessly in ridiculous heat and never once complained. They were helpful and polite at all times and were always happy to move things if something was in the wrong place etc.
Service with a smile and I would 100% recommend to anyone.

20 June 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Hi Ally,

Thank you so much for your fantastic review – you’ve properly made my day! It was such a pleasure meeting you, and I’m really glad we clicked straight away. I always aim to make people feel confident they’re in safe hands, especially with a move as big (and as wonderfully chaotic!) as combining two houses in one day.

I’m chuffed that you appreciated the little extra touches, like getting your vintage glass safely to your mum’s – I know how much that meant, and it was no trouble at all. Honestly, I was just trying to earn extra brownie points! 😉

And I have to say – you handled my email ramblings about the crew like a pro! Now you’ve officially met Irish (still not Irish – but he loves people asking why), Chris the Lycra-wearing wrestler with his Hulk Hogan flair, and Artjomas – our undercover Latvian who moves like a breeze until he starts chatting and gives himself away. I hope you remembered to tell them “Really, how rude!” if they slipped into their own language – that always winds them up! 😂

I’m so glad the guys impressed you with their hard work and smiles – even in that heat! They’re a great bunch, and I’m proud of them every day.

Thanks again for trusting us with your big move – and for being such a lovely person to work with. Wishing you all the best in your new home (with everything in the right place, eventually!).

Take care,
Jon & the very ‘ pink ‘ team

Rated 5 out of 5 stars

A brilliant team and professional…

A brilliant team and professional service. Went above and beyond to support our charity and organisation. Incredible loading logistics and swift service. Would definitely recommend and use again.

23 May 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thank you so much for your amazing review. We’re more than happy to assist, especially when it’s in support of such an incredible charity. The work you do is nothing short of superhero-level and truly an inspiration to everyone. It was a pleasure to help take some of the stress off your shoulders – you really deserve it.

Looking forward to working with you again in the future!

Rated 5 out of 5 stars

A Great Team in Pink!

The removal team were very friendly, efficient and careful. Nothing was too much trouble, even when putting our wardrobe back together, through no fault of their own, didn't quite go to plan; they carried on until it was sorted. They remained positive the whole time, even though they were working in +30 degree heat.

20 June 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thank you so much, Geraldine, for your lovely review!

It was a real pleasure helping you and David with your move — even in that +30 degree heat! We always aim to deliver a service we can be proud of, so although the wardrobe didn’t go back together as smoothly as expected, we weren’t comfortable leaving the back panels the way they were. It took some extra time and effort to adapt and rebuild it properly, but we were happy to do it — and of course, at no extra charge. We’re perfectionists through and through!

It was also lovely to see your cat again. After the warning it might scratch, I’m pleased to say I got away safely this time — very well behaved in the end!

Wishing you both all the very best in your new home, and thanks again for having us.

–Jon and The Team in Pink 💪💗

Rated 5 out of 5 stars

Excellent communication and service…

Excellent communication and service provided by A1 Removals. It wasn’t the biggest job a handmade bookcase was taken from King’s Lynn to Brighton. Would certainly recommend and will use them again, when I’m ready to move in the next few months. The driver was brilliant apologies I’ve forgotten his name - thank you. 🤩

3 June 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

I think you’ll find his name was ‘ Irish’ he is very forgettable! Haha!

I won’t say anything else because he’s already got a big head with a massive ego!! Sorry couldnt resist! thanks for the lovely review!
I’d like to know how much Irish paid you to say that!! ( haha ) but thank you very much for your kind words we do take pride in our jobs and try our very hardest and truly appreciate your honest feedback. Looking forward to helping you in the future. Best wishes, Jon.

Rated 5 out of 5 stars

We recently used A1 Removals and Pink…

We recently used A1 Removals and Pink moves for our house move and was extremely pleased we did. The whole team we encountered from booking the move to the team who moved us made us feel very comfortable and took the stress out of the day. They were very friendly, courteous and professional at all times. I would Highly Recommend.

28 April 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thank you so much for your kind review! We’re always here to help and truly appreciate your support. We’re also always happy to learn and improve, so if you have any suggestions or feedback, please feel free to reach out to us directly at hello@pinkmoves.co.uk.

Warm regards,
The Pink Moves Team

Rated 5 out of 5 stars

Can highly recommend A1 removals…

Can highly recommend A1 removals fantastic service very professional and extremely friendly staff superb! 😁👍

24 April 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thanks so much for your lovely review! We’re always here to help, and it really means a lot to know you had a great experience. We’re always looking to improve too, so if you have any suggestions or ideas, feel free to drop us a message at hello@pinkmoves.co.uk – we’d love to hear from you!

All the best,
The Pink Moves Team

Rated 5 out of 5 stars

Amazing service! 100% satisfied

I contacted Jon after seeing the great reviews on Google. I was immediately impressed by how well he handled my initial enquiry. The team was very flexible with scheduling and offered the best price in King’s Lynn, even though we wanted to move on a bank holiday weekend.

On moving day, they arrived right on time and carried out the entire process seamlessly. It was completely stress-free for us. All of our belongings were handled with great care and attention. Their team was not only efficient but also very friendly throughout.

We are extremely satisfied with the service and truly glad we chose this team for our move. I would strongly recommend them to anyone looking for a reliable and professional moving service. You won’t be disappointed—100% satisfied!

19 April 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thanks so much for the great review – we’re really glad we could help! We’re always here when you need us, and we’re always looking for ways to improve too. If you’ve got any thoughts or suggestions, feel free to drop us a line at hello@pinkmoves.co.uk – we’d love to hear from you!

Rated 5 out of 5 stars

They are really nice on time really…

They are really nice on time really careful everything they do they pack everything neat I am ever so happy with them and they are lovely to have chat with Is well

19 April 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thanks so much for the lovely review! We’re so happy we could give you the best service possible.

We treat every move like it’s our own – we know how much time and care goes into making a home, so we pack and handle everything with the same love and attention.

Thanks again for choosing us – it really means a lot! If you ever have any feedback or ideas, we’d love to hear from you at hello@pinkmoves.co.uk.

All the best,
The Pink Moves Team

Rated 5 out of 5 stars

Have used these guys a few times now…

Have used these guys a few times now very professional would recommend.

10 April 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

You’re officially part of the Pink Moves family now – we might have to get you a loyalty card!

Thanks so much for using us again and for the great review. It really means the world to us. We always treat every move like it’s our own – because we know how much love and effort goes into making a home.

Always here if you need us (though we won’t take it personally if you stay put for a while!). And if you ever have any feedback or ideas, drop us a line at hello@pinkmoves.co.uk – we’re all ears.

Cheers,
The Pink Moves Team

Rated 5 out of 5 stars

The lads were great at loading and…

The lads were great at loading and unloading each end. All items placed exactly where requested. And was friendly throughout. Highly recommend this removal company (have used in past and it's always consistent good service)

8 April 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thanks so much for the great review – and for coming back to us again! Always a pleasure helping out (we’re starting to feel like part of the furniture… the well-packed, carefully moved furniture, of course).

The lads will be chuffed to hear your kind words – they take pride in getting everything just right and still managing a smile along the way.

We really appreciate your support and look forward to helping again… though hopefully not too soon – moving once is enough for most!

All the best,
The Pink Moves Team

Rated 5 out of 5 stars

Excellent , caring careful local company

I contacted Pink removals after a friend who is vulnerable and pregnant, was let down by another local company .
Yesterday 04 / 04/2025 the team from Pink arrived and moved my friend the job was done in a really professional manner with consideration to both my friend and total care for her belongings , prompt , polite and price conscious. We are completely satisfied with the service and staff and would recommend this company to anyone.
Well done gentlemen your efforts are greatly appreciated

4 April 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thank you so much for your wonderful review! Coming from a former fellow removal company owner, your kind words really mean a lot to us. We know how much care and attention every move demands, especially when helping someone who needs that extra support.

Our team always treats every job like it’s their own family’s belongings — with care, respect, and maybe a bit of sweat too! We’re really glad we could step in and make a difference for your friend.

Thanks again for recommending us — hearing it from someone who’s been in the business truly makes our day. Here’s to keeping the standards high and the moves smooth!

Look forward to our coffee meet up very soon!

All the best,
The Pink Moves Team

Rated 2 out of 5 stars

Used this company in January 2025 to…

Used this company in January 2025 to move my belongings to Spalding Irish & Dan arrived on time to collect my belongings spent alot of time on the phones, once arrived at my final destination they had broken one of my glass shelves from my cabinet i watched them drop my glass cabinet off the back of the lorry wasn’t told about this only the glass shelf.
Had a conversation with the owner of the company that told me everything would be put right, three months down the line this issue is still not resolved asked for insurance company details to be told i was not insured as I paid CASH….
I WOULD NEVER RECOMMEND THIS COMPANY TO MOVE ANYTHING AGAIN

18 January 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thank you for your feedback. We sincerely apologise that our service did not meet your expectations. Please be assured that we have taken your comments seriously, retrained our staff, and made changes to improve, including letting one member of the team go.

We appreciate your input as it helps us continue to enhance our service. Thank you for giving us the opportunity to assist you.

Rated 5 out of 5 stars

5 star service

After being let down at the last minute A1 removals stepped in and saved the day. Right from our initial contact they were professional and so helpful. On the day they arrived on time and worked fast and efficiently. They were friendly and couldn’t do enough for us even after everything was unloaded they asked if we needed anything moving around.The previous owners had been let down with their van and were running late all their belongings in the garden so the guys helped them load it onto their van to speed things along. I have moved many times and these guys were definitely the best and very reasonable 5 stars from us.

31 March 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Wow, thank you so much for such a lovely review! We’re really happy we could help out when things got tricky and that the whole move went smoothly for you. Our team always tries to do that little bit extra, so it’s great to hear it made a difference — especially helping the previous owners too! It means a lot to us that you’d say we’re the best you’ve worked with. Thanks again for the kind words and the 5 stars. Wishing you lots of happiness in your new home!

Rated 5 out of 5 stars

Efficient and Reliable Company

Very good reliable company nothing was to much trouble arrived on time loaded all items with a smile and waited patiently for when we could unload into the new house very efficient would highly recommend

21 March 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Hi Laurence,
Thanks so much for your lovely review—it really means a lot to us! We’re so glad we could make your move a bit less stressful and that everything went smoothly on the day. It was a real pleasure helping you get settled into your new home. All the best for this next chapter, and if you ever need us again, you know where we are!
Take care,
The Pink Moves Team

Rated 5 out of 5 stars

What an amazing organisation

What an amazing organisation. They came to my in laws on the 17th January to remove all items from their home and take 70 miles up the road to their new home. The 3 gents doing the removal (Irish, Jed and Gary we very professional all the way through the experience. They could not have been anymore respectful to my In-laws if they tried, nothing was too much trouble for. Thank you again. David.

17 January 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Many thanks David for your lovely review. Thank you for taking the time to complete this. We always find it of help for potential clients to see what we really are all about. Wish your parents all the very best in their new home.

Rated 5 out of 5 stars

Super efficient service

My elderly parents were very stressed and worried about moving but Irish and Jed were super efficient and nothing was too much trouble . Very happy with the service 🙂

22 January 2025
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thank you, Andrew very much for this honest review. Jed and Irish strive to give the very best service they can and we’re very proud to call them part of our family! I wish your parents many years of happiness. Jon

Rated 5 out of 5 stars

I can’t thank John and Gemma enough

I can’t thank John and Gemma enough. I think it’s important that I can name them. They looked at the task of bringing my storage to Croatia and they arrived at a very affordable plan to deliver as soon as possible. No bureaucracy, forms, hidden charges or corporate bs. Just real people.
I have trusted them with these items for nine years and I never received any communications other than the rent is due when you’re ready to pay for it.
I recommend these guys to anyone.

1 December 2024
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Steve it’s truly a pleasure to pop along to Croatia and assist you with this delivery. The snow at the Alps in Austria didn’t put us off! The crazy Bendy mountain roads in Croatia didn’t phase us!! it was a absolute pleasure assisting you! All our best wishes

Rated 4 out of 5 stars

A1 Removals offered a mostly positive…

A1 Removals offered a mostly positive experience with their efficient and friendly service. They provided a competitive quote and handled the furniture with care, using protective materials to ensure everything arrived undamaged. The team was considerate in accommodating last-minute changes, working diligently to move contents promptly. Although there were a few concerns in past experiences, the professionalism and dedication displayed by the team, especially Irish, made the move smoother during what can be a stressful time. Overall, it's a reliable service worth considering. 4 stars.

18 October 2024
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Many thanks please contact us if you had any issues as we do strive to always be five stars however thank you for your honest review. Best wishes.

Rated 5 out of 5 stars

5 Star Experience

I would really recommend this removal company. I emailed via the online form on the Saturday morning to say that I might be potentially moving the following Thursday (so 5 days notice) as we were stuck in limbo in a chain- it was all a waiting game and so very uncertain and stressful. Jon phoned immediately and came out to see me the same day with a quote and reassurance that he'd get us moved without even taking a deposit. We did move on the Thursday and his crew Irish and Danny arrived and were keen, motivated and helpful, nothing was too much trouble for them. They were friendly and took great care & respect when handling our furniture and possessions. They even had to wait nearly 3 hours whilst we were awaiting to complete and collect the keys and again this was not too much trouble for them nor did they take advantage and add additional charges which I know a lot of companies do. All in all I would say this company is fair and understanding and good at what they do, they know the drill when it comes to moving home and are extremely empathetic and helpful to that fact and do not use it to their own advantage to add extra charges for this that and the other, very reasonably priced too in comparison to other removals quotes we received. We had overall a great experience and would recommend them to anyone moving.

24 October 2024
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thank you very much, Jade. I’m touched by your kind words and honest review. We do try our very hardest to give the very best removal service on the day, as well as advice and guidance throughout the process. Moving is a very stressful time for all and we try to take some of the stress away .I truly hope you’re happy in your new home and rest assured we will be here if you choose to move in the very distant future. Jon and Irish

Rated 5 out of 5 stars

3rd times a charm…

Used A1removals again ( 3rd time ) for a move
This time I thought I should do a review to say a massive thanks to Jon and the team! Some new faces on this move but the same fantastic professional service! Best price quoted and again no damages or hassle, thanks Irish and team also!

15 August 2024
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Many thanks, Beatrice. Always a pleasure look forward to assisting you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look