Pink Moves Ltd  Reviews 

405
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, friendly, and efficient throughout the entire home moving process. Reviewers often highlight that the hardworking crew arrives promptly, communicates clearly, and treats all heavy furniture and personal belongings with exceptional care. Consumer feedback consistently emphasizes that these reliable removal services successfully take the heavy stress out of relocating to a new house. However, some people also felt that the team's truly remarkable flexibility, patience, and understanding regarding unexpected moving date changes made a difficult situation completely smooth and manageable.

What people talk about most

Staff

Clients share satisfaction with the staff, noting that reviewers find the team extremely professional,... See more

Service

Reviewers express immense satisfaction regarding the service, noting that the team is consistently punctual,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend Pink moves. Jon was friendly & professional from start to finish . Easy to get in contact with & nothing was too much trouble. We had uncertainty when our move date would be due... See more

Rated 5 out of 5 stars

We had a full packing and removal service and couldn’t be more pleased. The packers were quick, efficient and careful with our items. The removal team dismantled furniture for us and anything which re... See more

Company replied

Rated 5 out of 5 stars

I really can’t fault Pink Moves — they’ve been brilliant from start to finish. Despite some hiccups with moving dates and a painfully long wait to get in, the team were always helpful, understanding,... See more

Company replied

Rated 5 out of 5 stars

We recently used A1 Removals Ltd / Pink Moves Ltd to help us move house, and they were absolutely fantastic from start to finish. The team arrived right on time, were friendly, polite, and incredibl... See more

Company replied


Company details

  1. Removals company
  2. also in
  3. Removals Service

Written by the company

With over a decade of trusted service trading as A1 REMOVALS we established ourselves as one of Norfolk’s most recognised and reliable moving companies. Proudly operating now after a rebranding Pink Moves Limited, our distinctive fluorescent pink vans and signature elephant logo are a familiar sight across the region symbolising quality, care, and a customer-first approach. Based in King’s Lynn, Norfolk, we are deeply committed to supporting our local community and maintaining the highest standards of service across every move whether local, national, or international. Our fully trained and uniformed team works diligently to ensure a seamless and stress-free moving experience. Our Removal Services Include: • Local, national & international relocations • Free, no-obligation quotations • Full professional packing service and premium packing materials • Fully insured staff and vehicles At Pink Moves, we go the extra mile to accommodate our customers no matter how unique the request. Our mission is simple: to provide a dependable, accessible, and tailored service that fits your lifestyle and exceeds expectations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

405 reviews

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4.9

All reviews

(405)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Great job by Jon and team A1

Great job by Jon and team A1. They were really understanding and accommodating when we had to keep changing our move date, going the extra mile to help. On the day, they arrived on time, treating our belongings with respect and worked amazingly hard to move us. Irish and his team were awesome, hats off to them for making the day go amazingly smoothly. I would definitely recommend Jon and his team.

11 April 2022
Unprompted review
Rated 5 out of 5 stars

Very friendly team

Very friendly team, I was anxious as I have never used a removal company before. They worked a Saturday especially to help me and done a brilliant job. Would definitely use again and recommend! Such a hard working team! Thank you!

3 April 2022
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Many thanks Jade for the kind words. I'm very glad we could be of service to you. I wish you many years of happiness in your new home. Best wishes
Jon

Rated 5 out of 5 stars

Brilliant

Excellent service. Really friendly. I would not hesitate to recommend A1 to other people

2 February 2022
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Many thanks!

Rated 5 out of 5 stars

Our moving experience was made all the…

Our moving experience was made all the better with the invaluable help from Jon and his team at A1 removals. They arrived promptly on the day, organised and well equipped. All the team were so helpful, nothing was too much trouble. I would highly recommend this company.

22 January 2022
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Many thanks for taking the time to write a wonderful review.

Rated 5 out of 5 stars

Highly recommend.

Irish and his team went the extra mile and then some in our recent house move. We have no hesitation in recommending them.

12 January 2022
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Many thanks!

Rated 5 out of 5 stars

Fantastic service and safe hands

I have had the pleasure of working with A1 Removals several times on commercial projects and commissioned their services again to assist with the relocation of our head offices. The move had to be completed in one weekend with no contingency and A1 Removals were the right team for this task. They are well organised, efficient and very much invested in completing your tasks to a high standard. The move was completed on time, on budget with zero damages.
I would highly recommend A1 Removals for commercial and domestic moves.

10 January 2022
Unprompted review
Rated 5 out of 5 stars

Move from Northampton to long Sutton storage

Easy to contact. Concise update and payment details from Jon the boss. The 3 guys who turned up with a van each were helpful and very thorough. We were moving our home contents to a storage unit at A1 storage. Very helpful overall and would highly recommend.

9 January 2022
Unprompted review
Rated 5 out of 5 stars

Stress free move

Staff arrived at 0800 and after a brief look round the house they got to work and worked hard all day.
Could fault the staff at all they were pleasant happy and clearly got on well as a team and the result was a stress free move with every bit of furniture moved undamaged and what was broken down for the move was rebuilt at the new house.
Great team and would use again

9 January 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE, THEY LOSE THINGS

The move in June went well, my home had to go in storage as my house purchase fell through. This is where it went wrong. I asked Jon where my things were so I could add a few things into the storage unit, he said he had had to put things in 2, so I said I would leave it till it was all in 1. When I finally moved I went to the storage unit and was mortified the way things had been put in. I removed everything in the unit, whilst doing this I found that the top of my dresser had been broken and put in a bag, I told Jon this and his attitude was, well you moved it you must have broken it.
I then realised that my 2 tvs were missing amongst other things like 3 large mirrors, a book case and some family pictures.
After several emails telling me they did not have any of these items and to claim on my insurance the 2 tvs turned up and they were delivered to me.
To date I am still waiting for the other items to turn up, Jon's attitude changed from when we were arranging the move to when I asked where things were. Starts off really nice and pleasant then is extremely unhelpful and dismissive. He should have made more effort to find where he had stored my things, not expensive, but some things are irreplaceable, not that Jon cared.
I would NOT RECOMMEND THIS COMPANY TO ANYONE.

Update following response from Jon
This has been copied from your email Jon dated 25 June-
The container at lift and shift will be moved to mine within 2 weeks. It’s full to the door. The rest went to my site into a temporary container.
Thats how you fit 2 into 1
This shows that you put things in 2 places, in fact 4 places 2 containers and your office and a storeroom where the tvs were found. I never knew what was put in your office, other than a chair, now you tell me I knew the tvs were there, that's funny as no one knew where they were until someone spoke to some one who has left your employ. You should just own up and say you were wrong. I would like to think that when you do find my large mirrors and family pictures you will be man enough to say, sorry and here they are. Or perhaps you are the sort that will find them and rather that admit you were wrong you will just destroy them.
With regards to the damaged dresser I will repair it, but I did not break it.

27 December 2021
Unprompted review
Pink Moves Ltd  logo

Reply from Pink Moves Ltd

Thank you Cathy Lee for the review.
Sadly it’s not true though is it. How can we put 2 containers into 1? And if you moved things about then you could damage things. We put the tv’s in the office as you knew to avoid moisture or damage again as you were happy with. But thanks for your custom and best of luck in the future

Rated 5 out of 5 stars

Great team work

Great team work with due care and attention. They arrived on time in two vans and handled our furniture with great care, nothing was too much trouble and a very friendly team of people.
The price was very competitive and I would recommend them to anyone. We will be using them again for our next move in 2022. Thanks to everyone at A1 Removals Ltd.

6 December 2021
Unprompted review

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