Ordered a pair of rayneo 4 pro vr glasses from Andy and I was a bit worried because the price was way cheaper than all other sites but I didn't need to worry because glasses arrived when they said the... See more
Company replied
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Ordered a pair of rayneo 4 pro vr glasses from Andy and I was a bit worried because the price was way cheaper than all other sites but I didn't need to worry because glasses arrived when they said the... See more
Company replied
Stay well clear of this mob, my parcel never got delivered and all they say is ring police, ring Royal Mail. They offer zero help so I'm out of pocket by £110 as they just were not interested. Absolut... See more
Company replied
Fantastic experience buying again from this seller! I was struggling to find any sellers in the UK and online who was selling the Oppo Hasselblad teleconverter kit. Luckily I managed to fi... See more
Company replied
Firstly, I was soooo skeptical about ordering from this store, one element being the trust pilot warning and other being it seeming too good to be true. But I chanced it anyway and honestly, w... See more
Company replied
A1Smartshop - The Best Place to find Unique and Trendy items online. Free Worldwide Shipping on all orders. Thousands of Happy Customers. Our mission statement is to provide the absolute best price and best customer experience in the electronics industry without exception.
United Kingdom
Always takes a little while but the price is worth the wait and the customer service is always second to none

Reply from A1smartshop
Better than my expectations very happy with my glasses.
Highly recommended to my friends.

Reply from A1smartshop
Very good communication and keeping inform about my ordered product and arrived on time.

Reply from A1smartshop
Reliable online shop. I received my wireless charge as described and arrived on time. Highly recommend .

Reply from A1smartshop
Had initial issues with delivery but was kept informed and updated. Issue was resolved and I received my item. Very happy with the product and great customer service. I will purchase from them again. Highly recommended.

Reply from A1smartshop
I purchased the Lofree Block mechanical keyboard and mouse, which retail in the UK for around £200. By ordering from this seller in China, I saved over £70. Delivery took about 13 days, which is perfectly reasonable considering the savings.
Initially, I was concerned when I didn’t receive an order confirmation, and after reading a few negative reviews online I worried it might be a scam. I reached out to Andy, who responded quickly and reassured me that my order was being processed. True to his word, the parcel arrived 13 days later via Evri, well-packaged and in pristine condition.
The keyboard and mouse are flawless, work beautifully, and I couldn’t be more pleased. Excellent communication, great value for money, and absolutely worth the wait. I would happily order again. Thanks Andy.

Reply from A1smartshop
Placed an order for a smartwatch, they taken full payment, marked item as shipped but no tracking provided, after a month I receive an order cancellation email with no reason and a partial refund that they don't answer to explain why

Reply from A1smartshop
Please dont waste .Very bad customer service ,not recomended .There was painful experience with this company,firstly i havent received item ,they said they send me by relay i have to contact with them as track said delivered but i havent got item,then i have contacted several time with curier company they done appology email and clearly said to contact with retailer ,they i have send them email they didnt resend /refund also i have open paypal case they give same track and paypal belived delivered so they didnt refund me for seller . Its not my fault i paid but didnt received my utem. So i lose £60 ,its poor customer service ,never buy any item , not recomended at all

Reply from A1smartshop
Most important.... Value for money
If I wasn't happy I wouldn't come back
Excellent service all round

Reply from A1smartshop
Highly recommended! I always buy from this seller.

Reply from A1smartshop

Reply from A1smartshop
First item didn't turn up, messaged them and told them, they were quick to apologise and same item was sent out and I received that no problem so a genuine company thankyou very much...

Reply from A1smartshop
The customer service was really helpful and solved all my questions before I placed the order. The product was delivered and in a good condition. Very happy of the purchase.

Reply from A1smartshop
Camera is perfect no complaints, responded quickly when I messaged too

Reply from A1smartshop
Very good communication with seller. Item arrived promptly and very pleased with purchase. Thank you

Reply from A1smartshop
I was somewhat nervous placing the order with a business I hadn’t heard of before, I needn’t have worried.
Be prepared for the item to take a while to come, but rest assured it will. The savings on offer make it worth the wait. I reached out on WhatsApp to get an update on my order and found the response to be quick, which helped put my mind at rest as I waited for delivery.
Recommended, I’d certainly purchase from A1 Smart Shop again.

Reply from A1smartshop
Good prices, shipping was 7-10 days which is okay because my headphones that i ordered came from China.
I ordered the vivo tws buds and the sound is amazing. I recommend this store

Reply from A1smartshop
Great quality product- exactly as described and as shown in the photos. Fast delivery. Excellent service. Very happy with my purchase and will buy from them again in future.

Reply from A1smartshop

Reply from A1smartshop
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