Gaynor Ernstzen BNA is a assett to the company. She always looks out for her staff. Go s beyond duty to make sure staff are happy and continue with training. Is always kind, demonstrates compassion... See more
Company replied
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See what reviewers are saying
I have joined A24 group and in particular Ambition 24 who is an outstanding team. Lurinda is very professional consultant and determined to support her team in any situation which may occurred.... See more
Company replied
Consultant, Keegan Keiser and his other team members continued to be superb! A24 is my favourite agency to work for. If you’re reliable and caring, please consider A24. Having created records... See more
At the early start shift wasn’t coming as expected but suddenly got blocked booking for four to five nights which is nice. Everything seems working well but hope one day timesheet submission ll be onl... See more
Company replied
Company details
- #2 of 2 best companies in Nursing agency
- #12 of 22 best companies in Recruiter
- #17 of 39 best companies in Recruitment
- #6 of 7 best companies in Temp agency
Written by the company
The A24 Group is an industry-leading Medical Recruitment Agency, that operates in the United Kingdom, United States, and South Africa. The A24 Group was the first medical staffing company to offer a 24-7 service, 365 days a year. The organisation is still uniquely differentiated by the speed and efficiency of service response; its unmatched compliance processes; and advanced ICT management systems, developed in-house. It is an advantage that benefits our clients and candidates, maintained through a singular dedication to training and systems excellence.
Contact info
Lind Road 92-96, SM1 4PL, Sutton, England, United Kingdom
- 0871 87 333 09
4.7
Excellent
190 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I must commend the shift allocation and…
I must commend the shift allocation and confirmation team but there is room for improvement with the consultants. Some of them are not accessible. I have personally requested to speak with my consultant. He refused to call me till this moment.
I think such things can be looked into as well.
22 November 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Franklin,
Thank you for highlighting the issues encountered. We apologize for the lack of communication and terribly sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.
We work really hard to offer the best service in the best possible way .
Thank you for choosing the A24 Group.
Kind regards,
Jaydine Titus
Recruitment Resourcer
Tel: 0871 8733 383
Web: www.a24group.com
Great company to work with
Great company to work with, all the booking consultants are great people to work with. Always there to support and assist with any shift requirements either day or night. Out of client visit 24/7 immediate support, up to date with all mandatory training and legal requirements.
My experience using the online booking platform for shift is excellent, the app and related marketing platform are amazing.
A highly recommendable agency that will suit your requirements.
18 November 2022
Unprompted review
Reply from A24 Group Medical Staffing - Sutton
Hi Moyosore
We're so happy to hear you had a great experience with the Agency. Your review made out day! Our team works very hard to keep our staff members happy, It is because of people like you that we continue to improve as a business! Thank you for working with us! if there's anything we can do to serve you further, let us know. Have an amazing day.
Kind regards,
Jaydine Titus
Recruitment Resourcer
Web: www.a24group.com
Great company to work for
Great company to work for. The agents are always willing to help, very pleasant and professional. The pay rate is way above average. A24 provides very good support for staff.
7 November 2022
Reply from A24 Group Medical Staffing - Sutton
Hiya Glodean
The A24 Group believes you should earn what you deserve.On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency! We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.
Kind regards,
Jaydine Titus
Recruitment Resourcer
Web: www.a24group.com
The Highest paying agency with best…
The Highest paying agency with best standards. There has been immense support from A24 Staff via calls and online throughout my time. Well organized and best service offered. I strongly recommend my second family Ambition24.
29 October 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Anish
On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency! We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.
Kind regards,
Jaydine Titus
Recruitment Resourcer
Tel: 0871 8733 383
Web: www.a24group.com
I always get a response from grosvnor…
I always get a response from grosvnor nursing pleased with the service Thanks Ralph Brooks
20 October 2022
Unprompted review
Reply from A24 Group Medical Staffing - Sutton
Afternoon Ralph many thanks for the good feedback
It was a great experience and also…
It was a great experience and also opportunity to work with an entire new team
14 October 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Babatunde,
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Hope you have a wonderful day.
Kind regards,
Jaydine Titus
Recruitment Resourcer
Tel: 0871 8733 383
Web: www.a24group.com
Flexible shifts and wide range of…
Flexible shifts and wide range of choices. Pays on time as well. Thank you A24.
16 October 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Michael,
Its lovely to hear your kind words of appreciation for our hard-working Booking Consultants. Thank you for choosing the A24 Group.
Hope you have a wonderful day.
Kind regards,
Jaydine Titus
Recruitment Resourcer
Tel: 0871 8733 383
Web: www.a24group.com
At the early start shift wasn’t coming…
At the early start shift wasn’t coming as expected but suddenly got blocked booking for four to five nights which is nice. Everything seems working well but hope one day timesheet submission ll be online without having to print out paper.
15 October 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Danike,
It is not every day that we receive feedback as detailed and thoughtful as yours but trust us when we say that it does not go unnoticed.
We sincerely thank you for taking the time to share your thoughts with us.
We have recently made it easier to find timesheets, which can be downloaded, emailed or printed. - https://help.a24group.com/en/articles/2800740-where-can-i-find-timesheets?location=conversation
Kind regards,
Jaydine Titus
Recruitment Resourcer
Tel: 0871 8733 383
Web: www.a24group.com
I uploaded my current proof of address…
I uploaded my current proof of address of was never updated. Still getting requests to work in London instead of Southampton
10 October 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Chris,
Thank you for bringing this to our attention.
It seems like your address has been updated to Southampton on your profile.
Please reach out to our Compliance department if you have any further enquires regarding your address - advisors@a24group.com or contact them on 08718733309 or Whatsapp 07723559602.
Kind regards,
Jaydine Titus
Recruitment Resourcer
Tel: 0871 8733 383
Web: www.a24group.com
Reply from A24 Group Medical Staffing - Sutton
Hi Josh,
The A24 Group believes you should earn what you deserve.
Thank you for your hard work that you always put in every shift.
Kind Regards,
Jaydine Titus
Recruitment Resourcer
The consultants: Abdul
The consultant , Abdul is an excellent staff with great management skills . He has been a source of motivation for us and he is the reason I have pick many shifts with Grosvenor. I can only say, keep up the good work. Regards. Kufre
9 September 2022
Unprompted review
Reply from A24 Group Medical Staffing - Sutton
Hi Kunte,
On behalf of the A24 Group team, Grosvenor and Abdul, I would like to thank you for sharing this great review about our agency and our Consultant Abdul!
We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.
Warm Regards,
Jaydine Titus
Recruitment Resourcer
It has been so amazing working with A24…
It has been so amazing working with A24 group especially with Keegan Keiser who books my shifts most of the times. I am amazed at how good he is on telephone conversation, responding to my concerns in email promptly, ensuring that I get booked for shifts even when I lost hope and goes as far as caring for my wellbeing. Such an amazing fellow. I'm really happy and grateful too. So far, I have enjoyed good pay rates too.
31 August 2022
Unprompted review
Reply from A24 Group Medical Staffing - Sutton
Hi Maduike Blessing,
On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency! We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.
We would not be able to grow and develop without feedback like yours
Warm Regards
Recruitment Resourcer
Jaydine Titus
Reply from A24 Group Medical Staffing - Sutton
Hi L Gavula
Thank you very much for such a great review! We work really hard to offer the best service in the best possible way and I am happy to see that it reflects.
Kind regards
Jaydine Titus
Recruitment resourcer
Great efficient service!!
Great efficient service I was sent on my first job with A24 and everything was in place, from information, care plans etc
Any concerns I was able to contact the office Nadine was a great support putting me forward for this job
9 August 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Jessica,
On behalf of the A24 Group team and Nadine, I would like to thank you for sharing this great review about our agency!
We are thrilled that you enjoyed your experience and extremely happy having you as a valued A24 group agency worker.
Kind Regards,
Jaydine Titus
Recruitment Resourcer
A24 makes me enjoy what I do.
A24 makes me enjoy what I do. Being a nurse, I’m sent to where my services are needed and appreciated, that give me so much knowing my efforts are being appreciated. Thank you A24.
31 July 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Abdul,
Thank you for your hard work that you always put in every shift. It is because of people like you that we continue to improve as a business!
Keep Safe!
Warm Regars
Jaydine Titus
Recruitment Resourcer
You are doing well but u need to start…
You are doing well but u need to start providing training for the a24 staff
28 July 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Grace,
We always enjoy hearing what our valued A24 Group agency workers have to say.
We do offer trainings at an additional cost.
Please look at the link below
https://www.a24group.com/training/
Warm Regards
Jaydine Titus
Recruitment Resourcer
I really enjoyed my shift
I really enjoyed my shift, it was well organised and l get all the help from the Agency who assigned me.
It was a great experience.
27 July 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Zvisinei,
We are grateful that you took the time out to leave us a review.
We work really hard to offer the best service in the best possible way and I am happy to see that it reflects.
Warm Regards
Jaydine Titus
Recruitment Resourcer
Reply from A24 Group Medical Staffing - Sutton
Hi Margaret,
It is because of people like you that we continue to improve as a business! Thank you for working with us!
Please contact us again if there is anything else you need!
Tel: 0871 8733 383
Whatsapp: 0772 3559 602
Warmest regards,
Jaydine Titus
Recruitment Resourcer
Their system is highly organised
Their system is highly organised, and they pay on time.
A24 Group does no partiality in booking people in their various shift. They make sure everyone works anytime there is an available shift
26 May 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Malachy,
It is because of people like you that we continue to improve as a business! We believe you should earn what you deserve!
Thank you for your hard work that you always put in every shift!
Kind Regards,
Jaydine Titus
Recruitment Resourcer
The process was too slow
The process was too slow. I applied since begining of November 2021 and met all the condition required by end of same month and yet did not get compliant until late March 2022. They even asked me to send my DBS that they helped me acquire to their office by post before I could be compliant. The recruitment team can do better please.
13 May 2022
Reply from A24 Group Medical Staffing - Sutton
Hi Adelekan,
Our Compliance team works at a fast-pace on a very tight deadline with high level of accuracy and clears live candidates per week which may incur small volume of human error(s).
Compliance staff are fully trained and are aware of how important it is to ensure all candidates have an easy on-boarding process.
However, your comments have been taken on aboard and passed onto the Compliance Manager for future training purposes.
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Tel: 0871 8733 383
Whatsapp: 0772 3559 602
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