I've been with this company for almost 2 months now. I cannot complain im very grateful for working under or for them. They handle everything with grace if you made a mistake with or didn't understan... See more
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Ambitious agency is a best agency ever, I went at Moot net care hospital at Pretoria for my first day orientation. Stil waiting for CareOn training, I'm looking forward for that training then wil cont... See more
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My whole onboarding process took a lil while due to referencing but thanks to Samantha Sardo who kept chasing my last professional reference till it was cleared. Can’t wait to start working with... See more
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I had the best experience during the registration process. The lady who assisted me (Nandi) was really helpful and patient. Thank you very much, and keep up the wonderful work you do Nandi. She called... See more
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Company details
- #2 of 2 best companies in Nursing agency
- #13 of 24 best companies in Recruiter
- #17 of 39 best companies in Recruitment
- #6 of 7 best companies in Temp agency
Written by the company
The A24 Group is an industry-leading Medical Recruitment Agency, that operates in the United Kingdom, United States, and South Africa. The A24 Group was the first medical staffing company to offer a 24-7 service, 365 days a year. The organisation is still uniquely differentiated by the speed and efficiency of service response; its unmatched compliance processes; and advanced ICT management systems, developed in-house. It is an advantage that benefits our clients and candidates, maintained through a singular dedication to training and systems excellence.
Contact info
92-96 Lind Road, Sutton, SM14PL, Sutton, United Kingdom
- 0330 678 3068
- info@a24group.com
- a24group.com
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A24 is efficient.
Ambition24 team responded to my queries and advised me accordingly.
23 December 2024
Reply from A24 Group Medical Staffing
Hi,
Thank you for sharing your feedback. We’re pleased to hear that the Ambition24 team responded to your queries and provided helpful advice.
Clear communication and timely support are important to us, and it’s great to know we met your expectations. Your feedback inspires us to keep delivering excellent service.
Thank you for your trust in Ambition24. We’re here to assist you whenever you need us.
Best regards,
A24 Group Team
Always willing to help out and very…
Always willing to help out and very patient with people. Very friendly personnel
16 December 2024
Reply from A24 Group Medical Staffing
Hi,
Thank you for sharing your kind feedback. We’re delighted to hear that you’ve had a positive experience with our team.
Our goal is to support our workers in every way we can, and it’s great to know you’ve found our team helpful, patient, and approachable. Your words motivate us to keep up the good work and continue providing the best support possible.
We appreciate you taking the time to share your experience and look forward to working with you again.
Best regards,
A24 Group Team
A24 Group is the best Nursing Agency,You never go wrong to register with them
The pay rate is wow,it make me see my self as a millioner already.The staff I use to contact,to tell about my availability they always communicate well.Keep it up your good work.
20 December 2024
Reply from A24 Group Medical Staffing
Hi,
Thank you for sharing your feedback. It’s fantastic to hear that you’re pleased with the pay rate and the service from our team.
We’re glad our team communicates effectively and ensures you feel valued. Your encouragement means a lot, and we’ll keep working hard to maintain this standard of support.
Thank you for recognising our efforts. We’re excited to continue working with you and supporting your success.
Best regards,
A24 Group Team
My agent Ren has been really supportive…
My agent Ren has been really supportive and kind to me this year. She seeks out work for me and keeps me fully informed. Ren always goes the extra mile and I have appreciated her positive and organised approach. Many thanks Ren.
18 December 2024
Unprompted review
Reply from A24 Group Medical Staffing
Hi,
Thank you for taking the time to share such wonderful feedback about Ren. We are thrilled to hear that she has provided you with such great support this year.
Ren takes pride in helping our team members find the right opportunities and keeping communication clear and consistent. It’s great to know her efforts and positive approach have made a difference for you.
Your recognition of her dedication and organisation means a lot. We’ll be sure to share your kind words with Ren—it will undoubtedly make her day!
Thank you once again for being part of the A24 Group. We look forward to continuing to support you in the future.
Best regards,
A24 Group Team
The company pays the employee on time…
The company pays the employee on time though the company pays a week after which is late for the people who are unemployed,the company doesn't specify the hospital where the locum is at, on the advert,
28 November 2024
Reply from A24 Group Medical Staffing
Hi Sindisiwe,
We appreciate your feedback, and thank you for sharing your review with us. It’s important for us to understand your experience so we can improve where needed.
You’ve raised two key points, and we want to address them directly:
Payment timelines: We understand how important timely payments are. While we ensure payments are made on schedule according to our standard process, we recognise that this may feel late for some workers. We are reviewing this feedback to see if we can improve.
Locum placement details: We aim to provide clear information in our job adverts. If the specific hospital wasn’t included, we will look into why and ensure our communication is more consistent in the future.
Your comments help us refine our processes. If you would like to discuss this further or share additional details, please contact us. We’d like to work together to enhance your experience.
Best regards,
A24Group Team
What made my experience experience great was the…
What made my experience great was the staff members I worked with,they thought me a lot and I'm great full for their patience and support.
What the company is doing is the communication and professionalism it made me feel welcomed and happy to work with.Thanks
27 November 2024
Reply from A24 Group Medical Staffing
Thank you for sharing your feedback! We’re thrilled to hear that your experience with A24 GROUP was positive. It’s great to know that our team’s support and patience made a difference to you. We take pride in fostering strong communication and professionalism, so it’s fantastic to hear that you felt welcomed and happy working with us. Thanks again for your kind words – we look forward to continuing to work together in the future!
I love the communication you guys have…
I love the communication you guys have with your clients,I feel more like a trusted friend than client. Some people don't have access to internet please try getting them to specify if you can communicate via SMS too. Thank you for your great service
29 November 2024
Reply from A24 Group Medical Staffing
Thank you for sharing your thoughts with us. We're thrilled to hear that you feel valued and supported – that’s exactly the experience we aim to provide. At A24 Group, we’re always working to improve how we communicate and serve our clients, and your feedback is really helpful. We’ll definitely take your suggestion on board regarding SMS communication for those without internet access. Thanks again for your kind words, and we look forward to continuing to deliver the best service possible!
The experience was great I was happy…
The experience was great I was happy that I got booked because initially I thought I would never get any bookings since I work in maternity only.
25 November 2024
Reply from A24 Group Medical Staffing
Hi there,
Thank you for your kind feedback. We're really pleased to hear that you had a positive experience with A24 GROUP. It's great to know that we were able to support you with bookings, especially given your focus on maternity. We understand how important it is to feel confident in finding opportunities that align with your expertise.
We look forward to working with you again soon. If you ever have any questions or need assistance, don't hesitate to reach out!
Best regards,
The A24 GROUP Team
Your communication is poor
Your communication is poor
If someone is reporting to you I don’t get feedback then I will receive a call from hospital asking about my absentism whereas I did report to you
22 November 2024
Reply from A24 Group Medical Staffing
Thank you for sharing your feedback. We’re sorry to hear about the communication issues you’ve experienced. At A24 Group, we aim to provide clear and timely communication at every step. We understand how important it is to stay informed, especially when it comes to attendance and any related matters.
Your comments are important to us, and we’re working to improve our processes to ensure that all reports are properly acknowledged and followed up on. We strive to be the best in the industry, and your feedback helps us get closer to that goal.
If you’d like to discuss this further or if there’s anything else we can do to resolve the issue, please don’t hesitate to reach out. We’re here to help and ensure a smooth experience for everyone we work with.
I was treated with respect and dignity
I was treated with respect and dignity. I was welcomed with warm hands, it was a great experience.
11 November 2024
Reply from A24 Group Medical Staffing
Thank you for sharing your feedback. We're really pleased to hear that you felt respected and welcomed during your time with us. At A24 Group, we’re committed to providing a positive and professional experience for every client, and it’s great to know we achieved that for you. We appreciate your kind words and look forward to working with you again in the future.
You guyz always communicate with me in…
You guyz always communicate with me in a friendly manner, in whatever I ask you don't get irritated
6 November 2024
Reply from A24 Group Medical Staffing
Hi there,
Thank you for your kind words! We're really glad to hear that you feel comfortable reaching out to us. We always aim to be approachable and helpful, no matter the question. Your feedback means a lot to us, and we're happy to keep providing the support you need.
Best regards,
The A24 Group Team
If the company can provide full details…
If the company can provide full details about the shifts on the app for example ( shift for 7 to 19h00 at Linmed Hospital, medical ward)
23 October 2024
Reply from A24 Group Medical Staffing
Dear,
Thank you for your feedback regarding the shift details on our app. We appreciate your input, as it helps us improve our services.
We understand the importance of clear information for your shifts, especially regarding locations and timings. Our team is actively working to enhance the app’s functionality to ensure you receive comprehensive details about each shift, including specific hours and locations like Linmed Hospital.
At A24 Group, we strive to be the best in the industry and value your insights as we continue to develop our offerings. If you have any further suggestions or need assistance, please don’t hesitate to reach out.
Best regards,
A24 Group
It was organized and informative
It was organized and informative, however the hospital was far for me and do wish that you can partner with other hospitals, such as Life and Netcare.
16 October 2024
Reply from A24 Group Medical Staffing
Hi there,
Thank you for sharing your thoughts with us. We’re glad to hear that you found the A24 Group organized and informative. Your feedback is valuable as we strive to improve our services.
We understand that location can be a concern, and we appreciate your suggestion to partner with other hospitals like Life and Netcare. We’re always exploring opportunities to expand our network and make our offerings more accessible.
If you have any other ideas or feedback, feel free to reach out. We look forward to working with you in the future.
Best,
A24 Group
Everything was great looking forward to…
Everything was great looking forward to working with you.
21 October 2024
Reply from A24 Group Medical Staffing
Hi there,
Thank you for your feedback! We’re delighted to hear that everything went well. Your positive experience means a lot to us.
We also look forward to working with you. At A24 Group, we always strive to improve and provide top-notch service. If you have any ideas or questions as we move forward, please don’t hesitate to reach out.
Best,
A24 Group
Download staffshift app
They have friendly. And very informative staff, who care about their nurses. I even got the call after my first shift to follow up if i did cope.
17 October 2024
Reply from A24 Group Medical Staffing
Hi there,
Thank you for taking the time to share your experience with us. We’re glad to hear that our staff made a positive impression. We believe that support and communication are key, especially after your first shift. We appreciate your feedback and are here for you every step of the way. If you have any further thoughts or need assistance, don’t hesitate to reach out.
Best regards,
A24 Group
Lorraine is a very smart professional…
Lorraine is a very smart professional that makes work easy and seamless. We are live her approach to all issues.
Calm, calculating and articulate.
Lorraine client and MDT professional relationship is top notch, Lorraine always catches issues on time and resolve before they escalate. Always protective of her staff and put patient first at all time.
Thank you Lorraine
17 October 2023
Unprompted review
Reply from A24 Group Medical Staffing
Hi there,
Thank you for sharing your thoughts about Lorraine. We’re pleased to hear that her professionalism and approach make a difference in your work environment. Lorraine’s ability to address issues proactively and prioritise both staff and patients truly sets her apart. We appreciate your recognition and will be sure to pass on your kind words to her.
Best regards,
A24 Group
They have not paid my family member for…
They have not paid my family member for submitted timesheets and their client forced my family member to work extra hours not on the timesheet threatening to get them fired if they didn't. Nurses need to be respected more. Don't work for this agency they'll make you work to the bone for nothing, they don't care if you have bills to pay they are just looking for ways to keep money with their directors and tick boxing their clients/patients.
1 May 2024
Unprompted review
Reply from A24 Group Medical Staffing
Hi Deborah,
Thank you for sharing your review with us. We appreciate your feedback and want to address your concerns.
At A24Group, we have a proven track record of ethical recruitment. We are committed to providing exceptional service to both our clients and candidates. We recognise the importance of trust and transparency in the staffing industry, which is why we partner with Trustpilot to collect and showcase our reviews.
We agree that all our Nurses and HCAs deserve respect during their shifts. Clear communication is essential, and we strive to ensure everyone understands their working hours. We do not support any threats around job security and regarding additional hours not recorded on timesheets.
Trustpilot serves as an independent platform where our clients and candidates can share their experiences. We take pride in our excellent rating and the over 2,137 reviews that reflect our commitment to quality.
We value feedback and continuously work to improve our services. Our partnership with Trustpilot helps us monitor our performance and respond effectively. At A24Group, we are committed to transparency and accountability.
To discuss this matter further, please reach out via Staffshift, WhatsApp, or email us at complaints@a24group.com. We’ll be in touch with you promptly.
Warm regards,
The A24Group Team
I don’t get paid on time
I don’t get paid on time
No communication from the agency for delayed payments unless I follow up
They call on the same day to book you a shift even though I have updated my availability, they call an hour or 2 to book a person for a shift on the day of the shift .
9 October 2024
Reply from A24 Group Medical Staffing
Hi Zama,
Thank you for sharing your review with us. We appreciate your feedback and want to address your concerns directly.
At A24Group, we have a proven track record of ethical recruitment. We strive to provide exceptional service to both our clients and candidates. We understand that trust and transparency are crucial in our industry, which is why we partner with Trustpilot. This independent platform allows clients and candidates to share their experiences and demonstrates our commitment to quality.
We apologise for the lack of communication regarding your shifts and payments. We acknowledge that timely updates are essential, and we’re working to improve this process. Our Trustpilot profile reflects our commitment, showcasing over 2,137 reviews that highlight our dedication to service.
To discuss this matter further, please reach out via Staffshift, WhatsApp, or email us at complaints@a24group.com. We’ll get back to you promptly.
Warm regards,
The A24Group Team
Reply from A24 Group Medical Staffing
Hi,
Thank you so much for your feedback.
Regards,
A24 Group
The service is excellent and their…
The service is excellent and their rates are good
26 September 2024
Reply from A24 Group Medical Staffing
Hi there,
Thank you for taking the time to share your thoughts about A24 Group. We’re delighted to hear you found our service excellent and our rates good. Our team at A24 Group works hard to ensure our clients receive the best support, so your feedback means a lot to us. If you have any further questions or need assistance, don’t hesitate to get in touch.
Best Regards,
A24 Group
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