A2B Payment Solutions Reviews 233

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Very helpful people to deal with, Dominic reviewed our options quickly and very efficiently, and Max and Richard took forward the technical side very patiently. Great to deal with lovely, positive p... See more

Rated 5 out of 5 stars

Have been dealing with A2B for a couple months now, pleased with general service, as well as customer support. I have been dealing with Lloyd with a few bits and he is very helpful, and quick to res... See more

Rated 5 out of 5 stars

We have been with A2B/Clover since March. The guys I dealt with to get set up have been great/helpful, along with the customer service team. Yes, there have been some hiccups during the process, but t... See more

Rated 1 out of 5 stars

Avoid at all costs!!! Misleading and a sales team who will lie to you. Cost us loads more than if we had stayed with our initial card company due to being given false information. Customer servic... See more

Company details

  1. Card processing service
  2. Business development service
  3. Business-to-Business service

Written by the company

At A2B Payment Solutions, we take immense pride in our commitment to providing client focused merchant services and business funding solutions to the highest quality. We have been able to do this by genuinely understanding our clients needs and understanding the unique financial requirements of businesses, by doing this we have dedicated ourselves to supporting them on their growth journey.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

233 reviews

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1-star

Replied to 37% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Dylan was excellent

Dylan was excellent at explaining the process. It took a little longer than expected but happy with the service and payment process

1 September 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

We truly appreciate you sharing your experience and feedback regarding our service.

We're pleased to hear that Dylan provided you with excellent assistance in explaining the process. Clear communication and understanding the steps involved are key to a successful experience, and it's great to know that Dylan delivered in this regard.

While we apologise for any delay that may have occurred, we appreciate your understanding. We continually work to improve our processes to provide faster and more efficient services, and your feedback is invaluable in helping us make those improvements.

Your satisfaction is important to us, and we're glad to hear that overall, you are happy with the service and the payment process. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're committed to providing you with top-notch service, and we value your trust in us. Thank you for choosing our services.

Rated 5 out of 5 stars

Can’t thank Liam enough getting my…

Can’t thank Liam enough getting my card facilities up and running earlier than intended due to being let down with my broadband by a very inferior Company
Thankyou fot GPS!!

1 September 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

We're delighted to hear that Liam was able to assist you in getting your card facilities up and running earlier than intended, especially considering the challenges you faced with your broadband service. We understand how frustrating it can be when dealing with inferior service from other companies, and we're glad to have been able to help you in this situation.

Your kind words and appreciation mean a lot to us. At A2B Payments, we are committed to providing reliable and efficient solutions for our clients, and we're thrilled to have met your expectations.

Thank you for choosing us and for taking the time to express your gratitude. If you ever have any further needs or questions, please don't hesitate to reach out. We're here to assist you, and we look forward to continuing to serve you with exceptional service. Thank you for trusting us with your card facilities.

Rated 5 out of 5 stars

Changing over card machines was so easy…

Changing over card machines was so easy and it will save me money . Marcus was a star very helpful and available when ever I needed advice or just to check things would recommend this company 💯

22 August 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

We're delighted to hear about your seamless transition to our card machines and the cost savings it will bring you. Your satisfaction is our top priority, and it's wonderful to know that Marcus played a pivotal role in making the process easy for you.

We greatly appreciate your kind words about Marcus. He truly goes the extra mile to ensure our clients receive the assistance they need and is always available for advice or clarifications.

Your high recommendation, rated at 💯, is the highest compliment we could receive. We're grateful for your trust and for choosing our services. If you ever have any further questions or need assistance in the future, please do not hesitate to reach out. We're committed to delivering excellent service and look forward to continuing to serve your card processing needs. Thank you for your kind words and support!

Rated 5 out of 5 stars

A2B … A brilliant company !

A2B card payment machine provider offers efficient and reliable payment solutions. Their machines are user-friendly and offer a seamless payment experience. Overall, A2B provides a convenient option for businesses looking to accept card payments.
Nothing was too much trouble, and the backup service was exemplary.
Our previous provider could learn a lot from them !!

22 August 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with A2B Payment Solutions. Our team works hard to provide excellent service, and we appreciate your recognition. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Rated 1 out of 5 stars

Beware of shifty sales techniques

Be aware of the shifty sales techniques with this company.
After promising to cover the exit costs from my existing contract, I was left with a shortfall of about £900. A2B were not interested after I had signed the contract and I will definately be leaving at the end of this contract.

16 August 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions


We are thrilled to hear about your exceptional experience with Marcos Calle, and we appreciate your kind words about his support and guidance.

Navigating complicated transactions can be challenging, and having a dedicated and patient professional like Marcos by your side can make all the difference. It's heartening to know that he provided you with the assistance you needed and treated you with the utmost respect.

Your high recommendation is greatly valued, and we're committed to delivering the same level of service to all our clients. If you ever have more complex transactions or require further guidance, please don't hesitate to reach out. We're here to support you and provide you with the assistance you need. Many thanks for choosing A2B Payments and for your trust in Marcos!

Rated 5 out of 5 stars

Great service

Jamie has been attentive, informative and professional. Makes all the difference while you're busy wheeling and dealing, so I'd recommend you atleast give a2b a call.

16 August 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with A2B Payment Solutions. Our team works hard to provide excellent service, and we appreciate your recognition. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great switching service

Very efficient and communication from start to finish has been excellent. Any issues were dealt with very quickly by Jamie Cleary.
It was an all round great transition transferring from one company to A2B. I would highly recommend.

25 July 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you for the fantastic review! We're thrilled to hear that you've had a positive experience with A2B Payment Solutions. Our team is dedicated to ensuring your satisfaction, and your feedback reinforces our commitment. If there's anything specific that stood out to you or if you have further comments, we'd love to hear them. We appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Dylan was very helpful and explained…

Dylan was very helpful and explained everything fully.
The whole process was easy due to his service and support

3 August 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you for the fantastic review! We're thrilled to hear that you've had a positive experience with A2B Payment Solutions. Our team is dedicated to ensuring your satisfaction, and your feedback reinforces our commitment. If there's anything specific that stood out to you or if you have further comments, we'd love to hear them. We appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Couldn’t be happier with the support

Couldn’t be happier with the support from Jamie and just happened to be a bonus that be done all the hard work getting me some cracking deals, 100% recommended and look forward to working with him again

31 July 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you so much for taking the time to share your positive experience with A2B Payment Solutions! We're pleased to hear that our team has been able to assist you effectively. Your feedback is truly appreciated and serves as motivation for us to maintain our high standards of service. If there's anything else we can do for you, please do not hesitate to contact us. We value your trust in A2B Payment Solutions!

Rated 5 out of 5 stars

Great

Great , efficient service from Bart and Jamie

20 July 2023
Unprompted review
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Reply from A2B Payment Solutions

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with A2B Payment Solutions. Our team works hard to provide excellent service, and we appreciate your recognition. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Rated 5 out of 5 stars

Can’t praise this firm enough

Can’t praise this firm enough, especially Jamie. Throughout the process he has been a real gentleman, extremely polite and patient too. A2B have gone the extra mile for me and I truly appreciate that. Would definitely recommend them to other businesses.

20 July 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

We're thrilled to receive your positive review! It's fantastic to know that our services at A2B Payment Solutions have met your expectations. Your satisfaction is our top priority, and we're grateful for your kind words. Should you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Thank you for choosing A2B Payment Solutions!

Rated 5 out of 5 stars

Excellent and fantastic.

6 July 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you so much for taking the time to share your positive experience with A2B Payment Solutions! We're pleased to hear that our team has been able to assist you effectively. Your feedback is truly appreciated and serves as motivation for us to maintain our high standards of service. If there's anything else we can do for you, please do not hesitate to contact us. We value your trust in A2B Payment Solutions!

Rated 5 out of 5 stars

After much research a came across A2B…

After much research a came across A2B payments

Jack dealt with everything and I could not be happier. I used to lose so many customers running a cash only chip shop.

I recommend you give them a try - you won’t be disappointed.

Ryan - made in Italy chip shop

18 June 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with A2B Payment Solutions. Our team works hard to provide excellent service, and we appreciate your recognition. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Rated 5 out of 5 stars

Customer service cannot be faulted!

Marcos and Jack were very patient with the set up due to our new company set up as an EOT. Their communication and customer service cannot be faulted. We look forward to seeing the savings and having the same supportive customer service.

16 June 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

We're thrilled to receive your positive review! It's fantastic to know that our services at A2B Payment Solutions have met your expectations. Your satisfaction is our top priority, and we're grateful for your kind words. Should you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Thank you for choosing A2B Payment Solutions!

Rated 5 out of 5 stars

Super communication all the way…

Super communication all the way through. Very helpful. Would highly recommend.

1 June 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you so much for taking the time to share your positive experience with A2B Payment Solutions! We're pleased to hear that our team has been able to assist you effectively. Your feedback is truly appreciated and serves as motivation for us to maintain our high standards of service. If there's anything else we can do for you, please do not hesitate to contact us. We value your trust in A2B Payment Solutions!

Rated 5 out of 5 stars

Jamie was very easy to deal with

Jamie was very easy to deal with, the change over was simple.

24 May 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you so much for taking the time to share your positive experience with A2B Payment Solutions! We're pleased to hear that our team has been able to assist you effectively. Your feedback is truly appreciated and serves as motivation for us to maintain our high standards of service. If there's anything else we can do for you, please do not hesitate to contact us. We value your trust in A2B Payment Solutions!

Rated 5 out of 5 stars

Absolutely fantastic service from…

Absolutely fantastic service from Marcos, can't thanks him enough.

2 June 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with A2B Payment Solutions. Our team works hard to provide excellent service, and we appreciate your recognition. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Rated 5 out of 5 stars

Perseverance Pay Off!

Dylan`s dogged persistence, assistance, and patience has paid off as we now have a new merchant services provider that should save us some money over the coming years. Well done Dylan, your service and support are much appreciated.

1 May 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

We're thrilled to receive your positive review! It's fantastic to know that our services at A2B Payment Solutions have met your expectations. Your satisfaction is our top priority, and we're grateful for your kind words. Should you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Thank you for choosing A2B Payment Solutions!

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Money is deposited promptly the following morning. Very happy!

17 May 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with A2B Payment Solutions. Our team works hard to provide excellent service, and we appreciate your recognition. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Rated 4 out of 5 stars

I hope my ongoing experiences continue…

I hope my ongoing experiences continue to be like the first day,

11 May 2023
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

We're thrilled to receive your positive review! It's fantastic to know that our services at A2B Payment Solutions have met your expectations. Your satisfaction is our top priority, and we're grateful for your kind words. Should you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Thank you for choosing A2B Payment Solutions!

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