A2Z Taxis & Tours (Keith, Moray, Scotland) Reviews 6

TrustScore 2.5 out of 5

2.7

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Company details

  1. Transportation service
  2. Airport shuttle service
  3. Taxi service
  4. Tour operator

Written by the company

From local runs to long-distance journeys, business travel to tours of whisky country. A2Z pride being a professional and punctual car service, which is friendly and flexible. Based in Keith in the heart of Moray, our Mercedes V Class is tested regularly and kept clean inside and out. Always smart dressed and carry their taxi badge with them.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Do not use this taxi if running shorts runs

Won't do short runs. Never again!

15 December 2025
Unprompted review
A2Z Taxis & Tours          (Keith, Moray, Scotland) logo

Reply from A2Z Taxis & Tours (Keith, Moray, Scotland)

Hi, Not sure why you have put this as do work locally with in Keith in North East Scotland, as well as airport runs, all day bookings and long distance journeys for some customers, I am a sole trader and at times unable to take bookings due to already booked. Also don't answer the phone or messages to take bookings if driving.

Rated 5 out of 5 stars

The driver was on time and he was very…

The driver was on time and he was very polite and helpful, his car was very clean.

6 June 2024
Unprompted review
A2Z Taxis & Tours          (Keith, Moray, Scotland) logo

Reply from A2Z Taxis & Tours (Keith, Moray, Scotland)

This has been put on the wrong business as I am a female sole trader so no other drivers

Rated 1 out of 5 stars

Worst service ever

The electronic phone system told me me five mins and over one hour later, they offered to book a new cab as they had apparently picked up wrong people. They were beyond useless and were a complete no show. Don't believe Thier system that says how many minutes away it is. We were being told one minute, then 0 minutes but no taxi came. As a result I was unable to collect my car from garage in time and whole weekend ruined.

10 February 2024
Unprompted review
A2Z Taxis & Tours          (Keith, Moray, Scotland) logo

Reply from A2Z Taxis & Tours (Keith, Moray, Scotland)

A2Z Taxis & Tours Scotland does not use any type of electronic phone system, it is a person who answers the phone to take bookings. So this is for another company some where else in the UK.

Rated 5 out of 5 stars

10/10 service thank you Waseem & Amanda😁I must admit that I very rarely write a…

I must admit that I very rarely write a review for anything!!! But for the service that I received from A2Z taxis last night I just had to, its the absolute least I can do!! The gentleman drivers name was Waseem No13 driver, What an absolutely delightful young man!!! So not only was his car super clean, in fact immaculate it was actually. Waseem himself was such a lovely man to talk to I didn’t want the journey to come to an end (apart from the fact that the meter was running lol!!)
He just made the whole experience such a pleasure I most definitely would never use any other taxi service & I will always ask for Mr Waseem No13 if I’m lucky enough to be able to use his services I most certainly always will!!!
The young lady Amanda who works in the office on the phone is always very cheerful & super helpful as well that has to be mentioned. Thank you A2Z for ur 10/10 services 😁

30 June 2023
Unprompted review
A2Z Taxis & Tours          (Keith, Moray, Scotland) logo

Reply from A2Z Taxis & Tours (Keith, Moray, Scotland)

Hi Nicola, Thats a great review but its on the wrong company as we have no people working for us with those names. We are based in North East Scotland

Rated 5 out of 5 stars

Great Company that will get you where…

Great Company that will get you where you need to be on time and in a professional manner. Excellent if your heading to a business meeting as you can take calls and work whilst driven. No need to stress about traffic or parking.

12 December 2019
Unprompted review
A2Z Taxis & Tours          (Keith, Moray, Scotland) logo

Reply from A2Z Taxis & Tours (Keith, Moray, Scotland)

Thank you Shaun for your positive review, we always aim to give to a stress free journey and get you there on time.

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