Aachho Reviews 1,861

Very bad service people don't trust this site I have ordered a dress on 17th December 2025 still my order not delivered...it's 29th of December. Customer support team is very bad no one respond to your call or mail ...not a still action has been taken ...very bad experience not to buy from this aacho instagram or website. Please don't buy. Your money will be at risk. I still don't know where my order is. Pathetic vendors.

Let me begin with acknowledging that this is not my first time ordering. I have had good experiences with them past 2-3 times.
But this time, i ordered a suit on Nov 5, in hope it would reach me in a month, i am back to Australia now. The order is still in processing after 2 months.
The customer service is very poor. You keep awaiting replies.

Least you could do now is deliver my suit here in Australia.

Order-# 739552

Please look at my tickets for address and please reply here.

We can wear only when u ship our order on time i ordered a month ago still its not been even shipped yet the worst experience i had here idao is lot better at least they send us the ordee within their time line I would never but from here again my brothers wedding is in sone days and i made my worst decision by trusting you guys

Worst service ever never order from this website it take months to deliver even on prepaid orders this is a scam site stay away

Never ever order from here

I wanted to give 0 stars but thats not an option is it?

This brand had an order from october 25 and has still not delivered even after multiple attempts of reaching out

Ticket gets created and closed without response on the issue and customer support answers saying its in progress and thats it.

They say its hand crafted and i dont know what level of customer experience is this which doesnt allow them to response woth ETA.

Whats the point of using celebrity to brand when you cant even deliver or respond to a customer.

HIGHLY DISAPPOINTED WITH THE BRAND!NEVER AGAIN!!

Dont risk your money as you wont get a response

I have placed an order on 11/11/2025. It has been almost 2 months, no shipping had been made. Customer service is horrible.

Order no: 743094

Please try to update as soon as possible. Thanks

I ordered a pink suit, photo included.

The quality and color is not appropriate, just dismal.

Moreover, they said they don't even have a return policy. They are were also not willing to exchange it for a different product.

I was offered a different size but with additional charge of Rs 300.

I have ordered a red satin lehnga (order no. 750048) worth 4800₹ (prepaid) on 28th nov 2025 its 23rd dec 2025 they have not shipped the item yet, on the app it’s showing processing, i have raised a ticket as well but they are just saying we are onto your order it will get to you asap, on the app shipping process is just extending every week, i have mailed them and constantly calling them on customer support but no response from the team , this is so disappointing and frustrating
Scam alert

I ordered three suit sets a month ago. Only one was delivered, and the quality was very poor—the color on the sleeves was already faded. There has been no update or communication regarding the remaining two suit sets despite waiting for weeks.
Acchho is not customer-friendly and does not seem trustworthy anymore. It feels like they are clearing old stock. This was a complete waste of money. This was my first and definitely my last purchase from Acchho.

Order hasn't delivered since 2 months. Stay away from this brand. Highly unprofessional

Very very bad experience with this achho.. I ordered 2 suits the amount is 7500 rupees .. after 20 days I got only one parcel .. and I'm telling you about that suit quality is very poor , very transparent and I wanted to return that suit but "aachho" costumer support is very bad they don't respond and don't reply .. one more thing my second parcel is still pending .. I didn't get it ..... They are scammer they are fraud.... I'm done with Achho
752199 this is my order number
They play with our time and money.. they are showing the picture of product and providing the product completely different.. don't trust Achho.. they are making us fool .by showing celebrity wearing their dress suit

The actual product and the pictures are no match
The colours are not shown correctly. The material is sub standard
They do not have returns
Exchange is possible but we will have to bear the courier charges
This company is snot suitable for online purchase

Worst customer experience.
I have placed a order more than 1.5 months ago, didn't got any updates after so mnay followups. I tried calling the customer support no one picks up , even rasing tickets did not help at all.

Fraud by Aachoo.It has been more than 3 months I had placed order worth Rs 4000, for 2 months there was no response and on 27th November they sent a mail stating order has been cancelled due to non-acceptance of order. There was no delivery attempt, as i stay in condominium where entry and exit is notified, they do not take calls, nor respond to emails not even to tracking order details.

This is the first time we have experienced such unfair business practices from them. Despite waiting over two months, the product for order #734489 was never delivered. When we requested a refund, their customer care refused to return the payment.
This treatment is especially disappointing given that we are long-standing customers.
I strongly advise others not to purchase their products, as they refuse refunds when issues arise. We will proceed to file a complaint with the consumer forum if they don’t return the money in 2-3 days.

As the comments say - extremely slow delivery. Because of this I asked them to cancel my order. They ignored me and delivered the order a month after requesting cancellation. I no longer need the set. The worst customer service I've ever encountered.

An update after their ridiculous response - absolutely nothing happened, they never responded to me, completely ignoring the tickets raised. The ticket had been opened since November. Since I've raised the claim with my bank for a refund, now they're disputing that, instead of talking to their customers. Absolutely the worst company I've ever dealt with- DO NOT BUY FROM THEM!

This is by far the worst shopping experience I have ever had. The co-ord set they delivered is an absolute joke. The color is NOTHING like what they show on their website, and the quality is so bad it feels like it’s worth less than the packaging it came in.
They promised delivery in 15 days, but I received my order after almost 3 months. THREE months. And during that entire time, I messaged their support 4–5 times — not a single reply. Their own policy says they respond within 48 hours, but clearly, their policies mean nothing.
Now after sending me a completely wrong, cheap, poor-quality product way past the delivery time, they have the audacity to say they don’t have a return or refund policy. Convenient, isn’t it? They break every policy on their side, and the customer is expected to just accept it.

This company is unprofessional, dishonest, and completely unreliable.
✔ Wrong color
✔ Awful quality
✔ Delivery delayed by MONTHS
✔ Zero customer support
✔ No accountability
✔ Hiding behind “no refund” only when they mess up
Avoid this seller at all costs. They are a complete waste of money and time.

PATHETIC COMPANY
Order number - 685447
DIDNT send product for two months
No response on mail or phone
I created rukus on their insta page . Then sent me the stuff that looked 5 year old fabric .
DONT BUY

Don’t buy from Aachoo they deliver poor quality products and cheap items they don’t have any exchange policy.
They are frauds.

I ordered a product in 1st week of Nov and now this month is about to end in 3 days, still havent received the order. Their return policy is also very bad. only get store or website creedit. not your money back.
So I ended up paying for 2 products out of which i havent received yet