Unfortunately minus stars are not available. Placed an order with these scammers. Despite emails and calls have had no response and have never received my order. Keep clear at all costs.
Company replied
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See what reviewers are saying
Since buying our hot tub from AA hot tubs we have had recieved exceptional service and advice when needed. Nothing is too much trouble. Products and chemicals are always competitively priced. We have... See more
We bought our tub during lockdown in 2020 and through Alison’s expert coordination we got the latest model which was only just being released. Communication was brilliant throughout and the install wa... See more
From my initial purchase of my new hot tub in 2021, I found Andy & Ali’s service second to none. They would answer phone calls and when I needed my tub servicing and when I bough... See more
Company replied
Company details
Written by the company
AA Hot Tubs is a family run business established in 2007 originally providing hot tub hire soon expanded into sales, chemicals, repairs and air source heat pumps due to providing excellent customer service and always going that extra mile for their customers. Owned by Andy and Alison Martin (hence the name AA Hot Tubs!) you are guaranteed a pleasant and friendly experience. Whether you know exactly what you're looking for or just need a bit of guidance our team will be happy to help! Feel free to pop in and have a coffee with us!
Contact info
AA Hot Tubs Unit 1 Edlington Court, Heapham Rd Ind Estate, Heapham Rd Ind Estate, DN21 1LT, GAINSBOROUGH, United Kingdom
- 01427370599
- sales@aahottubs.co.uk
- aahottubs.co.uk
3.3
Average
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly service and heat pump
We have has a hottub from you for a year now the service you provide is hreat and friendy. The heat surce pump has save us up to 80 % on runing costs
27 July 2023
Unprompted review
5* Business
Since buying our hot tub from AA hot tubs we have had recieved exceptional service and advice when needed. Nothing is too much trouble. Products and chemicals are always competitively priced. We have Ali and Andy to service our tub yearly and have even purchased an Air source heat put from them which has lowered our bills considerably. We would definately reccomend this business.
26 July 2023
Unprompted review
Excellent company 👌
Very well looked after from start to finish.
It's alright people selling hot tubs then when you get a problem nowhere to be seen.
Excellent service and backup I'd highly recommend.
14 July 2023
Unprompted review
Excellent advice and service
Contacted AA Hit tubs as I was looking at fitting an Air Source Heat Pump (ASHP).
Both Andy and Ali were amazing, explaining and answering my questions.
I had the ASHP fitted shortly afterwards and I’m delighted.
Brilliant service, would recommend to anyone.
19 July 2023
Unprompted review
I would give 10 stars if I could
I would give 10 stars if I could
Retreat has exceptional reviews
because our hot tubs are excellent
Any issues dealt with immediately
Since 2021
From Debbie and Retreat Team
🙏👍
26 July 2023
Unprompted review
Excellent service
We've been AA Hot Tubs customers for about 10 years and can't fault the service received. Always available for advice and always strive to give you the best deals possible. Thoroughly recommended.
26 July 2023
Unprompted review
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