A very good experience from start to finish. Communication was easy and Hanna was very helpful. We had Ryan booked in quickly to replace our hot water tank and fit a new tap. Everyone was professional... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Excellent service. Had a leaking radiator, engineer (Steve)came out as planned, (tracking available now) very polite as always, he had to wait for a part (approx 40 mins) he noticed my service was du... See more
Company replied
Had an emergency recently and called A & A. I left a voicemail at 8am and was called back very promptly by Hanna, who was polite, friendly and even helped to calm me down! An appointment was booked... See more
Company replied
Excellent service. Kept up to date on date and time of appointment and able to track engineer. Arrived when they said they would snd were professional helpful clean snd tidy doing the job. Charged... See more
Company replied
Company details
- #28 of 61 best companies in Gas engineer
Written by the company
A & A Gas are the first choice for central heating system and boiler repairs and maintenance in Milton Keynes and surrounding areas. We offer great value, effective service agreements to keep your boiler and central heating operating at it's best. Our team consists of fully qualified engineers with a total of 30+ years’ experience in the trade Therefore providing a vast knowledge base and skill set. All our engineers are fully qualified and registered with Gas Safe, the official gas registration body for the United Kingdom. We can undertake all domestic heating/gas enquiries, as well as being able to provide the local area with minor plumbing services. With over 750 happy, regular clients and literally thousands of boiler and system repairs it's no wonder that most of our work comes from recommendations.
Contact info
9 Keats Close , MK16 8DW, Milton Keynes, United Kingdom
- 01908 803773
- enquiries@aandagas.com
- aandagas.co.uk
4.9
Excellent
184 reviews
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Fast response with customers
Just joined A&Agas, left messages and got responsed quickly, could do it better if have direct line to speak to someone in case not hot water or heating in winter day.
21 October 2024
Reply from A & A Gas Service Engineers Ltd
Thank you Raymond for your feedback and for choosing A&A Gas!
As a small local business, we operate with just one phone line and a single team member answering calls. If we miss a call or are already on the line, we kindly ask for our customers to leave a voicemail, and we always aim to respond the same day, either via telephone, email or whatsapp - especially for urgent enquiries.
Unfortunately, we're unable to provide a call centre style service at present, but your suggestion for more direct communication is much appreciated. We’re committed to keeping you warm and comfortable!
Warm regards,
Hanna
The A&A Gas Team
Always willing to help sort out the…
Always willing to help sort out the problems as long as it takes
14 October 2024
Reply from A & A Gas Service Engineers Ltd
Thanks Ray! Appreciate the review. :)
Kind Regards,
Hanna
A&A Gas
Very good service
Very good service, no questions about replacing defective radiators. Steve was on time smart and very friendly.
Well done.
12 October 2024
Reply from A & A Gas Service Engineers Ltd
Thank you so much Niel for your review!
Glad you are happy with the service we provide.
Kind Regards,
Hanna
A&A Gas
Efficient and friendly
4 October 2024
Reply from A & A Gas Service Engineers Ltd
Thank you kindly Tony!
Kind Regards,
Hanna
A&A Gas
Reply from A & A Gas Service Engineers Ltd
Thank you Ian, really appreciate the great review.
Thrilled to know you are happy with the service we provide!
Kind Regards,
Hanna
A&A Gas
New Boiler fitted
Great admin getting booked in
Great service on the day
Clean and tidy and very accommodating.
21 August 2024
Reply from A & A Gas Service Engineers Ltd
Jane, thank you so much for taking the time to leave us such a fantastic review. So glad you are happy with the service we provide to our customers.
Kind Regards,
Hanna
A&A Gas
Great service
They do a thorough annual service on my boiler (I have tried to word it three different ways and it always sounds rude 😳). They are reliable and friendly.
I would definitely recommended them.
13 August 2024
Reply from A & A Gas Service Engineers Ltd
Haha! That made me chuckle! Thank you for taking the time anyway to leave a review, even though this took longer than intended!
Thanks so much,
Hanna
A&A Gas
Reply from A & A Gas Service Engineers Ltd
Thank you Lee! Really appreciate your kind review!
Kind Regards,
Hanna
A&A Gas
Excellent service
Excellent service, tidy , really nice , sorted out our radiator, where others couldn’t, will definitely be using them again
13 August 2024
Unprompted review
Reply from A & A Gas Service Engineers Ltd
Thank you Robert! Glad we could help, and thank you for your kind words - I will be sure to pass them on.
Kind Regards,
Hanna
A&A Gas
Reply from A & A Gas Service Engineers Ltd
Thank you for your kind review Don!
Kind Regards,
Hanna
A&A Gas
Annual Service
Hannah phoned to say it was time for my boiler service. Steve came at the agreed time. Service carried out very efficiently as usual. Thanks very much.
30 July 2024
Reply from A & A Gas Service Engineers Ltd
Thank you kindly Stuart!
Glad to be of service :)
Kind Regards,
Hanna
A&A Gas
Went above and beyond to effect our…
Went above and beyond to effect our annual service and repairs. Many thanks Ryan.
22 July 2024
Reply from A & A Gas Service Engineers Ltd
Hi Andrew,
Thank you for your kind review. Glad you are happy with the service we provide.
Kind Regards,
Hanna
A&A Gas
Great Service
Arrived on the appointed day, did a really good job. Neat and tidy working and had great ideas on how to solve the problem we had. Friendly, kind and helpful.
Would recommend A & A to anyone who wants a quality job at a fair price.
29 July 2024
Reply from A & A Gas Service Engineers Ltd
Thank you Andy!
Your kind words are greatly appreciated. Glad we could help!
Kind Regards,
Hanna
A&A Gas
Gas fire service
Fantastic service from first contact to the engineer completing the job. Couldn't have asked for more. 5 stars
11 July 2024
Reply from A & A Gas Service Engineers Ltd
Thank you so much Steve. Really appreciate your fantastic review!
Kind Regards,
Hanna
A&A Gas
The guy that gave the quote explained…
The guy that gave the quote explained gully what would be done, your politeness and helpfulness when booking our installation date was faultless
Thank you.
5 June 2024
Reply from A & A Gas Service Engineers Ltd
Our pleasure!
Thank you so much Lee for your lovely review.
It really means a lot to us.
Kind Regards,
Hanna
A&A Gas Team
Fast and Competitive
Quick response to a request for a quote for a new boiler. The price was competitive too.
11 June 2024
Reply from A & A Gas Service Engineers Ltd
Thank you kindly Brian for choosing our services and for taking the time to leave a great review!
We really appreciate it.
Kind Regards,
Hanna
A&A Gas Team
Very professional
I have found AAGas customer service first class. The technician worked with a clean and respected manner.
Would recommend
9 May 2024
Reply from A & A Gas Service Engineers Ltd
Thank you so much Derek for your kind review.
We really appreciate your comments.
Kind Regards,
Hanna
A&A Gas Team
Great service and advice
Great service, communication and guidance that you can trust not to be given in order to inflate any costs!
Would always recommend the team.
20 May 2024
Reply from A & A Gas Service Engineers Ltd
Thank you Graham, for taking the time to leave a review and your kind words!
We really appreciate it.
Kind Regards,
Hanna
A&A Gas Team
Reply from A & A Gas Service Engineers Ltd
Thank you Tony for your 5 -star review!
Glad to be of service..
Kind Regards,
Hanna
A&A Gas Team
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