Aarke Reviews 923

Very quick reply and helpful customer service. Great solution to the problem offered.

I really love this brand for its sleek design and usability. This company was easy to order from and when I had an issue with my product they replaced without any fuss! Working with Heather at Aarke was smooth, easy, and my new carbonator was on it way free of charge and shipping in minutes.

Best customer service!
I got help from a girl named Monika, she was so helpful and nice! And fixed all my problems. Honestly didnt think i could get this great customer service help, but this was 10/10.

Perfect service via email: quick, competent and helpful. Downside: Product itself lacks robustness. Plastic inside Carbonator Pro broken and now trash. Gratefully a replacement was cheaper than original 300€.

I had a broken aarke carbonator 3 and the Aarke support was great. They provided a very good solution for me and replaced my carbonator wihtout any issues.

Great products and great customer support.

Awesome-simply! The best possible customer support you cen get! i was astonished how precissely they have had adviced me what to do using the home means to unlock my AArke saturator! The company is running the most sustainable way of handling problems without wasting time and money of customers. I am greatfull👍🫶

After reporting a fault with the kettle (under the 5 year warranty - being in the second year) the response was prompt, positive and informative. I was offered a replacement and the process involved in ordering the replacement was as straightforward as it can be. Well pleased.

Had an super easy and clear communication with their customer service. Thanks to Vasia again

Well built soda carbuators with way better design as common known.

Had a tiny screw missing after some years and aarke support sent the right one without hesitation.

That's real
sustainability boys and girls.

The carbonator is a great instrument. We enjoy carbonated water so this has saved us a lot of money and we are able to avoid buying plastic bottles. We had an issue with the unit sealing a bottle when it was screwed in.. Customer service was on it quickly. After a couple emails troubleshooting, a full unit replacement with free shipping was the decided plan of action. THAT is great customer service!

Customer service is very helpful in resolving any issues! I broke my pitcher and they were able to send me new parts. When that didn’t work, they gave me a new pitcher.

Great products and great customer service! I had a problem with my order and they quickly resolved it

Our Kettle stopped working after a few years so Aarke replaced it FOC !
How's that for Customer Service. A company proud of its products. Six Stars !

I had some issues with my kettle. After seven months of use, I discovered a small spot of rust. I promptly contacted the service department, and to my delight, I received my new kettle in just one week! It was the best support I’ve ever received.

Aarke has definitely earned a customer for life. I have quite a few product offerings and I am impressed with all of them.

I love the products, but delivery time is too long, I purchased a coffee machine 10 days ago and still no delivery, very disappointing that no one from the customer department are answerng my emails.

I ordered a replacement jug after breaking the original one and also had to ask for a replacement handle as the original failed at the base. Excellent customer service and the both parts arrived in very good time. Despite the minor issue with the failure of the handle, very pleased with the product overall.

Terrible customer service, on the second use my carbonator 3 stopped working. Customer service have now not responded after i sent requested pictures. There is no issue with gasket it is simply faulty, incredibly frustrating.

Quick delivery. Package was missing filters but customer service ordered me a new pack immediately. Good service.

Very professional brand and great support service.