While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Aarons had a 20+rating from me and my husband Donald worked with us and he is extremely friendly and he has bent over backwards for us everything is well setup and all are nice and respectful. Donald... See more

Rated 1 out of 5 stars

Better inspect furniture you get from them, they don’t clean their returns as good as the say. They brought us a used, which was supposed to be new double recliner infested with bedbugs then refused t... See more

Rated 1 out of 5 stars

Husband and I added a refrigerator on to our existing account. They promised us a delivery between 12p and 3p today. Sent 1 delivery person, who didn't know what they were doing, got it off truck, set... See more

Rated 5 out of 5 stars

Been a loyal customer for years. Today I called because my Xbox Series X controller is worn out from use. These folks didn't even question the issue. They are literally delivering me a new one within... See more

Company details

  1. Home Furniture Shop

Information provided by various external sources

Aaron's, Inc. is a lease-to-own retailer.


Contact info

  • Galleria SE Pkwy 400, 30339, Atlanta, United States

  • aarons.com

2.7

Poor

TrustScore 2.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was in the hospital and these people…

I was in the hospital and these people showed up after missed payment by three days I stay in a place with twenty four hours staff and kind of medical they couldn't get information about the medical and I can take my onus on that but the fact that they were very reactive in so little time is disturbing and that they issue letter threatening criminal charges for not being returned etc and than have nerves to go to court without notifying me of civil procedure and take three hundred dollars out of my account screwing up my rent and everything don't use these people they are worse than easy home!!!! little bit of dignity I will have left is when they have to pay what they pretty much took from me to buy the item back from pawn should have given legal notice for garnishment!!!

29 April 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look