While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

AAX.us.com is a scam! The Hong Kong SFC has no record of this fake exchange and the Singaporean Court did not authorize reopening and funds distribution for former holders. After "merging" a old AAX... See more

Rated 5 out of 5 stars

This is by far the best exchange I ever used. The interface is beautiful and organized. They have their own native platform token $AAB which gives the holder many benefits. You can earn interest by sa... See more

Rated 1 out of 5 stars

Scam, im registered on this exchange because of a mission from tapjoy, the mission is to register and make a deposit. i have done the mission but when i need to withdraw, i need to verify identity, i... See more

Rated 1 out of 5 stars

This exchange is a big SCAM. I made a deposit into my account and it was not credited which prompted me to confront their support with all the transaction details and the Sean support guy was very... See more

Company details

  1. Investment service

Written by the company

AAX is a digital asset exchange, headquartered in Malta, and developed in collaboration with London Stock Exchange Group's LSEG Technology.


Contact info

You should know

2.1

Poor

TrustScore 2 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

50USDT reward SCAM

Never used the service. I got an Brave ad, clicked on it and registered thinking I get 50 USDT (= 50 USD) for free. But NO...

it's a total ripoff. They even advertise it on their website and don't give extra info about what you actually have to do in order to get your reward.

You'll get like 2 dollars for depositing 100 bucks on a platform nobody ever heard of. Don't be stupid and NEVER trust these companies. If you wanna buy crypto here, NEVER leave it in your online wallet. PLEASE

23 December 2021
Unprompted review
Rated 1 out of 5 stars

50USDT Scam offer

Signed up because it said 50USDT for signing up, went into the platform and you have to jump through 20 flaming hoops to get "up to 50" USDT. I can't trust a platform that tricks users into signing up and then not giving any way to close down the account. I'll stick with Binance and Coinbase thanks.

23 December 2021
Unprompted review
Rated 4 out of 5 stars

Their platform is a bit of a learning…

Their platform is a bit of a learning curve but once I read the info the basics are easy. They're teaching me something about trading crypto and it doesn't cost much to start. I also like the real time graphs and updates. I do highly recommend this exchange. They're in the business of making you money also the fees are extremely low. Other exchanges make u start with a $100 minimum you can with them for as little as a few bucks. So you won't lose your shirt teaching yourself what everyone should really know anyway. Crypto is going to make the greenback obsolete

8 December 2021
Unprompted review
Rated 1 out of 5 stars

One of the worst exchanges ever

One of the worst exchanges ever. Too many issues and bad liquidity caused lots of clients to lose money. Also tech teams are not good. Most of the capable people have already left leaving behind incompetent people.

9 November 2021
Unprompted review
Rated 1 out of 5 stars

AAXSTORE SCAM

I ordered Two Electric Ride on Kids Cars and AAXSTORE failed to deliver any of the Electric Ride on Cars. They delivered the wrong items and will not correct the problem by either delivering the correct items or refunding me my original purchase price paid for the items. This is a scam shopping website. They take your money and send you something you did not order. They will not give you a refund or ship you the correct items. Save yourself some heartache and money, don't buy anything from this company!

1 November 2021
Unprompted review
Rated 5 out of 5 stars

@Kate_AAX_Russia

The stock market is promising, but what I want to say here is that the admin of the russian group in telegram is very professional. I am very pleased to be dealing with such a person. I request the company to evaluate her work.(@Kate_AAX_Russia)

20 August 2021
Unprompted review
Rated 5 out of 5 stars

Not the best but

Generally not the best exchange out in the market. I had issues but fixed and AAX became better and better overtime

They are doing it with intergrity. I have been using this exchange since launched back in the end of 2019. Had quite some issues on trading and disputed with cs, long conversations, they are always resposive and responsible, few cases that the system causes my lost and i got refund 100% alongside with actually gift box.

Now the exchanges became more friendly and better systems. They even listen to the users often, i saw my feedbacks were being immplemented, which was in the aax savings.

Will keep using it because i see hard working and dedicated people working there

23 June 2021
Unprompted review
Rated 5 out of 5 stars

This is by far the best exchange I ever…

This is by far the best exchange I ever used. The interface is beautiful and organized. They have their own native platform token $AAB which gives the holder many benefits. You can earn interest by saving your coins on the exchange. They have a very advanced app, where I can trade lightning fast wherever I am. This way I never miss a trade or opportunity. It’s very secure. The moderators are very helpful, polite and professional. The community has a very positive vibe! And you can earn passive income by inviting people through referrals. Great exchange! I am confident you see its coin AAB among the top 5 platform tokens very soon!

1 June 2021
Unprompted review
Rated 5 out of 5 stars

Amazing exchange

Amazing exchange, love the interface and the matching engine is amazing. The mobile app is also really nice to use too. Highly recommend.

25 March 2021
Unprompted review
Rated 5 out of 5 stars

One of the promising crypto exchanges

AAX is one of the new cryptocurrency exchanges out there, but they have been growing like wildfire. I love their user interface, the app works great, customer service is very responsive. They also have local communities across the globe which I find very helpful for new investors in the market to educate themselves.

25 March 2021
Unprompted review
Rated 5 out of 5 stars

AAX is one of the best exchange I can…

AAX is one of the best exchange I can comfortably trade on.Their fees are the lowest and most times free if you earn some free AAB from their reward hub which is mainly used for trading fees. I have participated in some of their campaigns and I got rewarded. AAX is solid and the customer service is top notch.

25 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look