ABBEDS Reviews 

50
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Consumers frequently praise the high quality materials, mentioning that the beds are exceptionally sturdy, very comfortable, and beautifully crafted for young children. Many people also highlight the incredibly fast delivery service, noting that the packages arrive promptly and the furniture pieces are very easy to assemble. However, some reviewers were not happy with delivery delays, communication problems, and difficulties getting responses from customer support representatives. A few other people also felt that the actual product color did not match the pictures shown online or reported receiving items with unexpected structural defects.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the beds are well-made, sturdy, and... See more

Quality

Clients share positive opinions on quality, highlighting that the beds and mattresses are extremely well... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting quick arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered the kids Coral bed, it arrived within a couple of weeks and we paid for it to be assembled which was worth the extra money. The bed is good quality, we went for the teddy material and it's... See more

Rated 5 out of 5 stars

Happy with our coral kids bed. Went for the Naples fabric in ivory and it’s a lovely neutral timeless fabric. Was sceptical going for Naples as the photos show the bed in teddy but super happy I went... See more

Rated 5 out of 5 stars

thank you so much for getting the bed delivered so efficiently. It’s absolutely amazing, can’t believe how fast it was delivered and how easy it was to assemble. My little girl is 2 and a half a... See more

Rated 5 out of 5 stars

Customer support was brilliant, questions and queries answered straight away even before placing my order. Helped with exactly what I was after correcting the material and the colour to exactly what w... See more


Company details

  1. Furniture Manufacturer

Written by the company

Discover AB™ BEDS’ best-selling beds, crafted in Yorkshire for ultimate comfort and style. Choose from a range of luxury designs, customizable in colors and fabrics to match any decor. Enjoy free, fast delivery on our most-loved beds and upgrade your sleep experience today!


Contact info

4.2

Great

TrustScore 4 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(50)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid AB Beds – Faulty Products and Zero Accountability

Save yourself the stress and shop elsewhere; this company will not own up to their mistakes. While the furniture might look posh on the website, the Serenity Low Base Bed (Order #1652) we received was extremely low quality and completely unfit for purpose.
The headboard had been reduced in height in such a way that the mattress no longer fit the frame. Even after they sent a technician to remedy this, the "repair" was a display of poor workmanship and was unsuccessful. Specifically:
*The bedframe is no longer square.
* The side rails are uneven, sitting 30mm higher at one end, causing the bed to slope.
* The aesthetic finish of the spacers is substandard and not in keeping with a "bespoke" item.

Our experience with their communication has been even worse. We sent a formal complaint via post to Mr. Bilal Hussain and the company’s address , following several emails and WhatsApp messages. We have been completely ignored. Furthermore, this company does not have a Google location to leave feedback.

We have spoken with a Citizens Advice advisor to file a formal claim and have already selected our preferred court hearing center. We will take action however long it takes to give this retailer a lesson—even if it means going to court and Watchdog TV. Do not be fooled by the photos online; once they have your money, they disappear.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Bedding box

Very happy with my bedding box delivered on time no waiting all day for it to be delivered came first thing before leaving for work

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Updates via WhatsApp very responsive to questions within the hour. The bed is lovely and was very easy to assemble. Five star service and would definitely use again

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Happy with our coral kids bed

Happy with our coral kids bed. Went for the Naples fabric in ivory and it’s a lovely neutral timeless fabric. Was sceptical going for Naples as the photos show the bed in teddy but super happy I went with my choice. The bed was easy to put together taking less than 30 mins, all the fixings are already in place so a case of tightening them with the provided Allen key. Ordered on New Year’s Eve, and it was delivered yesterday 7th jan, super fast service for a custom made bed! It’s really heavy and well made and exceeded my expectations. There was a hiccup with delivery, but was easily and swiftly resolved by the couriers, problems can sometimes happen and they dealt with it as best as they could and that’s what’s important. Overall would 100% recommend. Thank you

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Unreal service and quality!

thank you so much for getting the bed delivered so efficiently. It’s absolutely amazing, can’t believe how fast it was delivered and how easy it was to assemble.

My little girl is 2 and a half and is obsessed with her new bed and slept her usual 12 hours!

Thanks again, will definitely use your company again!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend to everyone

Brilliant customer service. Delivery was very smooth and the drivers checked and made sure I saw that all parts were there. We have a very happy 2 year old girl who now loves sleeping in her own bed. Would recommend this company to everyone. Bed is beautifully made and very sturdy.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Very Rude Company.Unproffessionsl

Ordered bed on the sun7th got it 11th,we paid for speedy delivery and assembly. I wasn't there my mum was,they called when I was at work ,SHOUTING OPEN DOOR,they went to wrong hs.I said my mum is there who by the way is 78.The proceeded to take bed upstairs and on their r way the broke my loft ladders.gThey were shouting at my mum which im not happy.When I got home,to my disappointment bed is wrong colour and I asked forvextra height which they didn't do.I have been calling continuously they not answering, been sending loads of what's apps,no response. They take your money then they don't want to know.I sent messages saying I want to return bed and they are totally ignoring us.told they broke ladder and what are they going to do about it, NOTHINGI have a bed that I didn't ask for.I too have all messages,yes i changed speedy deliveryand assembly but not height then my husband just keep it as it was so i put speedydeliveryand assemblyback on,didnt mentionanytimeabout taking height,we had arrangedi would pay the 139 to your deliveryguys which we had,but they didn'task which my mum phoned to tell me.I only realisedwhen i gi r homewhy they didn'task,thats because height of bed was made to what i asked for.I WOULD NOT GO NEAR THIS COMPANY.SO UNPROFESSIONAL. HORRID AND RUDE PEOPLE !!!!!

11 December 2025
Unprompted review
ABBEDS logo

Reply from ABBEDS

I apologise if you had inconvenience with our service but I need to inform you that we keep records of messages and it’s clearly mentioned in messages that you kept your original order without any changes . Standard order includes standard height that we sent to you. In picture some color shades we don’t understand, you can ask color swatches but you didn’t. You must sent brokers ladder pictures but you also didn’t send anything. I’m sorry if our service makes you disappointed but we always try to provide the exact thing customer ordered. Thank you

Rated 5 out of 5 stars

Customer support was brilliant

Customer support was brilliant, questions and queries answered straight away even before placing my order. Helped with exactly what I was after correcting the material and the colour to exactly what we needed. Would definitely recommend and use again, the best is super comfy and soft and perfect for our daughter. Thanks so much!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Great bed

We ordered the kids Coral bed, it arrived within a couple of weeks and we paid for it to be assembled which was worth the extra money. The bed is good quality, we went for the teddy material and it's lovely and soft for my toddler

27 November 2025
Unprompted review
Rated 4 out of 5 stars

Excellent Quality Bed

Ordered a bed from ABBEDS on 19/09/2025 and was delivered on 09/10/2025. Delivery took longer than expected however the bed itself is lovely and excellent quality. Would definitely recommend!

17 October 2025
Unprompted review
Rated 4 out of 5 stars

Great bespoke bed and great communication.

Very good communication with the company through WhatsApp. Helped us get a headboard size we’ve been looking for everywhere.
Also informed us about what beds we would be able to get the iron frame for the storage.
Although they dropped it to our designated room, they weren’t able to assemble on this occasion but have refunded as promised.
Would definitely recommend!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Superb service and quality items

I have had a bed and matching blanket box from ABBEDS and can honestly say that the quality of both were exceptional and very well packaged. I paid to have the bed assembled and this was done in super quick time. The delivery men were polite, courteous and respectful of my home. I am so pleased I chose this company and the items as the bed is so comfortable and the blanket box matches perfectly. I would definitely use ABBEDS again.

2 October 2025
Unprompted review
Rated 4 out of 5 stars

Great Bed

Bed is amazing. i ordered the floor bed for my little boy to skip the cot stage. He absolutely loves it.
Didn’t receive any updates until I messaged to say its been around the time it should have been delivered but then my bed was delivered the next day.
Bed was easy to assemble. Base boards are a little bit short but it’s not the end of the world.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Coral Kids Bed

I bought the coral bed for my daughter who has not slept a full night on her own since she was born! Now 3! I kid you not, she has slept every night, the whole night in her bed since it arrived. On top of that it is beautiful quality, craftsmanship, and looks so elegant compared to most kids beds. We shall be purchasing another one for our son who surprise surprise also won’t sleep on his own! However is currently sound asleep with his sister! Delivery was prompt and packaging ensured no damage. It was easy to assemble, even for a solo, and useless at DIY parent such as me. I couldn’t recommend highly enough. Fantastic value for money, and well spent!

11 August 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!

As soon as they have your money Communication bare minimum no time frame for delivery just lucky I was of the day it arrived they go against their policy's and avoid replying to any form of contact

7 August 2025
Unprompted review

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