Abbey Solicitors Reviews 

116
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, supportive nature, and ability to explain complex legal matters clearly, making stressful situations much easier to manage. The service provided is frequently described as exceptional, with many appreciating the prompt responses, thoroughness, and genuine care shown throughout their cases. Reviewers often highlight the team's dedication to achieving the best outcomes and their ability to instill confidence in clients during challenging times. However, some people mentioned dissatisfaction with the company's handling of appointments, leading to wasted time and unexpected fees.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, support, and... See more

Service

People report positive experiences with service, often highlighting the exceptional level of support and... See more

Customer service

Users describe positive interactions with customer service, highlighting that they felt listened to and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with my solicitor Aisha from start to finish. They were professional, supportive, and always kept me updated throughout the whole process. Any questions or concerns I had... See more

Company replied

Rated 5 out of 5 stars

Very professional, prioritises client needs and puts you at ease. Explains the process throughout, not like other firms. Will never use anyone else for any legal matters. Shajeda is the best in h... See more

Company replied

Rated 5 out of 5 stars

All the people at abbey solicitors from the receptionist right up to the solicitor have made my total nightmare bearable. Talking me through the process every step of the way tbh with out there help I... See more

Company replied

Rated 5 out of 5 stars

Thank you You can say: I was happy with the service I received from family department at Abbey Solicitors. Shajeda Begum worked hard and meticulously. After 4 long months without my son. He return... See more

Company replied


Company details

  1. #83 of 150 best companies in Legal Services
  2. #7 of 11 best companies in Criminal defence lawyer
  3. #11 of 23 best companies in Divorce Lawyer
  4. #16 of 32 best companies in Family Lawyer
  5. #48 of 79 best companies in Law firm
  6. #23 of 35 best companies in Personal Injury Lawyer

About Abbey Solicitors

Written by the company


Abbey Solicitors is a long-established solicitors firm in Manchester.

We provide a professional service to clients nationwide. We are proud of our excellent track record and passionate about delivering affordable legal services for personal, employment and business matters.

We are contracted by the Legal Aid Agency to provide Public Funded Criminal Defence and Family law services.

We have a particular specialism in all aspects of Criminal Defence Law as well as family law including care proceedings, divorce and child contact, personal injury claims and commercial litigation including contract disputes.

Every year thousands of happy clients receive our services. No case is too complex or sensitive for us.

We pride ourselves on being a friendly, approachable and professional law firm maintaining high standards to achieve our clients’ goals.

We are available 24/7 for emergencies. We can arrange meetings at other times, by appointment.

CONTACT US FREE TODAY

Contact info

4.8

Excellent

TrustScore 5 out of 5

116 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(116)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service, I worked closely with Rebecca Frost who advised me on issues within my tenancy agreement, provided me with reassurance, support and explained legislation. Rebecca kept me regularly updated and helped me reach my desired agreement with the other party which would have not been possible without her perseverance and guidance.

12 April 2023
Unprompted review
Abbey Solicitors logo

Reply from Abbey Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated and we are so pleased to hear you had a great experience with us.

Rated 5 out of 5 stars

Abida great support

Abida has been great with supporting my case and getting the right information that's been needed im very pleased

5 February 2024
Abbey Solicitors logo

Reply from Abbey Solicitors

Thank you for your review. We're so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Amazing service

Amazing service. I worked closely with Rebecca Frost and she guided me through the full process. She kept me updated through out and we got a great outcome in what was a tricky case. Everyone I dealt with at the solicitors was professional, kind and made an extremely stressful process a lot easier.

9 August 2023
Unprompted review
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Reply from Abbey Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated and we are so pleased to hear you had a great experience with us.

Rated 5 out of 5 stars

Great solicitors

Was brilliant wouldn’t recommend anyone other especially Abida she has been great help! Thank you.

1 February 2024
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Reply from Abbey Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

A thorough and supportive service

A thorough and supportive service, the advice I received was really useful and allowed me to rectify a very tricky legal issue.

15 May 2023
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Reply from Abbey Solicitors

Thank you for taking the time to leave us a review. We're so pleased to hear that you were happy with our service.

Rated 5 out of 5 stars

5* nothing is to much Roger Patterson…

5* nothing is to much Roger Patterson always went the extra mile and the reception staff are also very helpful

1 April 2023
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Reply from Abbey Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

Highly reccomended

I would highly reccommend Rebecca Frost , she has been a pillar of strength to myself and my family during a very difificult time. Thank you to everybody at Abbey Solicitors for your help

3 January 2024
Abbey Solicitors logo

Reply from Abbey Solicitors

Thank you for your review. We're so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Highly recommended.

Excellent communication throughout and a positive outcome. Highly recommended.

18 January 2024
Abbey Solicitors logo

Reply from Abbey Solicitors

Thank you for your review. We're so pleased to hear you were happy with the service.

Rated 1 out of 5 stars

Never ever use this company

Treat me like a criminal and had to ask whether i knew how to recover a Word file after he accidentally deleted the entire statement we had gone through. Acted like the entire thing was an inconvenience, got all the facts incorrect & dismissed me. Unbelievably unprofessional, avoid this company.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding and Amazing service from…

Outstanding and amazing service from start to finish

Mr Imteyaz Ali & Ms Natalie Miller helped me through my court case recently, I cannot thank you enough for the help you both gave me & the amazing support you offered throughout the trial. Without you it would not have been possible. For my family & I, any questions we had were answered in thorough detail & with great understanding. The full process was explained in great detail & everything that I would need in my defence. I understand a lot of hard work went into this & because of you the correct decision was made at the end of the trial. Thank you! Mr Gajra & Family

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to Abbey Solicitor!!!

First time I had to use a Solicitor and got recommended by a good friend of mine. Wow they are so professional. I am so happy with their service. . They handled my case so well and sorted it out Ali Imtiaz was big help too and I would definitely recommend Abbey Solicitors to everyone. Once again big thanks to everyone whoever involved in my case.

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

I received fantastic communication and advice from the council assigned to me, which resulted in my case getting dropped.

25 January 2021
Unprompted review
Rated 5 out of 5 stars

I am so happy with their service

I am so happy with their service. The staff are very friendly and understanding. They handled my case so well and sorted it out very quickly. Ali Imtiaz and Sameera Bashir were a big help. I would definitely recommend Abbey Solicitors to everyone.

15 November 2020
Unprompted review
Rated 5 out of 5 stars

5 star Review

If only I knew about Abbey solicitors sooner ever since I've had them to represent me I have No need to find another firm. The Solicitors are top grade in my opinion Cannot fault them at all they provide a Top quality service and give you the Best representation you will be in safe Hands with abbey solicitors.

10 October 2020
Unprompted review
Rated 1 out of 5 stars

Another cowboy outfit

Another cowboy outfit! Absolutely appalling service is provide I’m not sure how then can call themselves criminal practitioners!!!! Stay away from them- I used this law firm a few years ago after I instructed them I realised huge mistake- there was only ever going to be one outcome- guilty as they don’t care about you the client and nor do they have pride in the work they do!!!

5 July 2020
Unprompted review

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