We were unsuccessful with 3 attempts, over nearly 4 months, to have these documents served by a Sheriff (outside of our state.) We even had to reschedule the court date twice because of service issues... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a great experience with ABC Legal. They provide timely Process Serving with on point notifications. I am also able to get notified while at home, which is what I love. Excellent service with... See more
Company replied
I was pleasantly surprised at how many times service was attempted. Now thats professionalism. I was so happy when the server finally able to complete the service. If I ever need legal help again I wi... See more
Company replied
Really enjoyed the app and having real time updates on service status for the various defendants. Easy and intuitive to both place orders and download proof of service. Also appreciated the detail... See more
Company replied
Company details
About ABC Legal Services
Written by the company
Service Made Simple™
Fast, seamless service of process in 50 states and 88 countries—with one simple solution.
ABC Legal is the nation's largest provider of service of process. Since 1974, we've helped more than 50,000 law firms, corporations, government agencies, and individuals get documents served quickly, reliably, and accurately.
We provide service of process in all 50 states and 88 countries and proudly serve as the official process server for the U.S. Department of Justice.
Getting documents served shouldn't be complicated. That's why we built technology that gives legal teams complete visibility into every step of the process—so you always know where things stand, nothing falls through the cracks, and your cases keep moving forward.
Everything in one place. Track every serve, every update, and every deadline from a single platform—no chasing status updates.
Nationwide reach. Local expertise. With 10 offices across the country and a network of more than 12,000 process servers, we deliver reliable service wherever you need it.
Whether you're an individual, solo practitioner, large law firm, corporation, or government agency, ABC Legal makes service of process straightforward. We handle the complexity, so you can focus on moving your cases forward.
See why legal professionals have trusted ABC Legal for more than 50 years at abclegal.com.
Sign Up For Free Order Today Upgrade to Professional™ Serve Anywhere PartnershipsWritten by the company
Contact info
1099 Stewart St., Suite 700, 98101, Seattle, United States
- (206)521-9000
- learn@abclegal.com
- abclegal.com
4.1
Great
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication and fast service
Great communication and fast service. Thanks so much for your efforts.
31 July 2026
Reply from ABC Legal Services
Pam, thank you for your thoughtful review! We're so glad our team could provide clear communication and timely service. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
EVERYTHING WAS DONE IN A COUPLE OF DAYS
24 July 2026
Reply from ABC Legal Services
Frank, thank you for your wonderful review! We're so glad we could provide the timely service you needed. We truly appreciate your trust in ABC Legal and thank you for choosing us.
ABC legal did a great job
ABC legal did a great job. Its never pleasant having to serve former clients for non- payment. ABC helped ease the stress of doing this uncomfortable task. Ty
31 July 2026
Reply from ABC Legal Services
Kristin, thank you for your thoughtful review! We understand that legal matters can be challenging, and we're glad we could provide the support you needed. We truly appreciate your trust in ABC Legal and the opportunity to assist you!
Reply from ABC Legal Services
Maria, thank you for your review! It means a great deal to know you had a positive experience. We appreciate the opportunity to assist you and thank you for choosing ABC Legal.
Reply from ABC Legal Services
James, thank you for taking the time to leave a review! We're so glad we could provide the timely service you needed. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
It was fine
It was fine. Service was prompt and reasonably priced. My only objection is all the spam I have been getting from you.
24 July 2026
Reply from ABC Legal Services
John, thank you for your review! We're glad to hear you had a positive experience with our service. We also appreciate your feedback regarding our emails and will take it into consideration. Thank you for choosing ABC Legal.
Reply from ABC Legal Services
Thank you for your kind review! We're so glad you had a positive experience. We truly appreciate your trust in ABC Legal and thank you for choosing us.
Did the job on time
31 July 2026
Reply from ABC Legal Services
Christopher, thank you for your review! We're glad we could provide the timely service you needed. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
You did a good job
24 July 2026
Reply from ABC Legal Services
Thank you for taking the time to leave a review! We truly appreciate your trust in ABC Legal and the opportunity to assist you.
Extremely disappointed with ABC Legal
Extremely disappointed with ABC Legal. Their online support tickets and dashboard updates are useless. I hired a local PI who provided crucial information and suggested passing it to ABC Legal (whom I had used before hiring the PI for a skip trace) to keep costs lower than paying a PI for full field work—yet ABC Legal completely ignored it. My tickets, instructions, and follow-ups went unacknowledged. The only thing they corrected online was misspelling of names they could not "copy" correctly from official documents submitted. After multiple instructions unanswered, I called in directly to get any real movement because one of their documents even misspelled the defendant's name! Not acceptable when these documents need to be submitted to te courts. The service is minimal at best and utterly unprofessional. If your case requires basic diligence, stakeouts, attention to detail, or even just serving court paperwork, do yourself a favor and hire a local process server or local PI instead.
29 July 2026
Unprompted review
Reply from ABC Legal Services
Hi Gwen,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand your concerns and take feedback like this very seriously. Your review has been escalated to our customer service team for further review.
If you have any additional questions or information to share, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
This was our first time using this process server.
This was our first time using this service. From the start ABC Legal Services made sure I was informed through email and the app They also called to ask for additional information when it was needed or request a new address when service couldn't be established. They were thorough in their search and process service and adequate notification was reached quickly.
24 July 2026
Reply from ABC Legal Services
Angie, thank you for your thoughtful review! We're so glad your first experience with ABC Legal was a positive one. It's great to hear our team kept you informed throughout the process and provided the support you needed along the way. We truly appreciate your trust in ABC Legal and look forward to assisting you again in the future!
They hire bad servers
I have been trying to have registered agents served, but the person who is trying to serve them is doing a poor job. He didn't go up to the 2nd floor for one location and another is trying to serve a codefendant instead of who we have on the subpoena. I have entered in comments, but it is waiting for new addresses which will charge me again even though the first address is correct.
24 July 2026
Reply from ABC Legal Services
Hi Nic,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand your concerns and take feedback like this very seriously. Your review has been escalated to our customer service team for further review.
If you have any additional questions or information to share, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
Worst process servers
Worst process servers. They don't know how to sub-serve and don't follow instructions. I have even seen reports where they speak to the subject in question and don't serve them. No accountability, just excuses and loopholes on how to get out of serving their client. If I could give them zero stars, I would.
27 July 2026
Unprompted review
Reply from ABC Legal Services
Hi Joe,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We take concerns like this very seriously. Although we were unable to locate an account associated with your review, we have escalated your feedback to our customer service team for further review.
If you would like us to investigate your concerns further, please reach out to our customer service team through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
Happy with ABC Legal thus far.
ABC Legal is helping me through a very stressful and frustrating situation that occurred with Facebook. We are at the beginning stages, so not much to report as of yet, except the process is moving along and nothing has taken place to make me doubt my decision.
16 July 2026
Reply from ABC Legal Services
Christy, thank you for your thoughtful review! We know legal matters can be stressful, and we're pleased to have the opportunity to assist you. Thank you for your trust in ABC Legal, and we look forward to continuing to support you throughout the process.
ABC Legal is the way to go to get them served.
ABC Legal has been wonderful in assisting me.
19 June 2026
Reply from ABC Legal Services
Randy, thank you for your kind review! We're so glad we could provide the support you needed. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
Part-time ineffective Server
The Process Server went to the office address on 2 consecutive Saturdays. The office is not open on Saturdays. Counted both of those as attempts. The 3rd time the Server just spoke to someone else who came to the door and did not affect service. They said they "tried their best" on 3 attempts. If that is their best, why would anyone waste their money?
28 May 2026
Unprompted review
Reply from ABC Legal Services
Hi George,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
According to our records, our customer service team is still awaiting your response through your online account so they can continue reviewing your concerns.
If you would still like assistance, please reply through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT and would be happy to assist.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
I would definitely not recommend this…
I would definitely not recommend this company based on my experience.
I paid the required fees to have legal documents served in time for a mediation scheduled at the end of July. The company received my documents on 07/02/2026, but no meaningful action was taken until approximately the week before my mediation. This left very little time to complete service.
To help the process, I provided firsthand information about when and where the individual could likely be served. Despite having that information, no successful attempt was made. Unfortunately, due to ABC's lack of diligence and commitment, the process was ultimately delayed.
I was also told I would need to pay an additional $125 for service at a specific date and time. Charging an extra fee for a time when the client has already provided reliable information that makes service more likely did not seem reasonable to me.
In previous experiences with other process serving companies, I have been able to communicate directly with the assigned process server, which helped coordinate successful service. ABC Legal does not provide that level of communication, making it much more difficult to assist with the process.
Overall, my experience was frustrating and disappointing. Based on my experience, I would recommend looking into other process serving companies before choosing this one.
27 July 2026
Unprompted review
Reply from ABC Legal Services
Hi Casey,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your concerns and take feedback like this very seriously. Your review has been escalated to our customer service team for further review.
If you have any additional questions or information to share, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
I received prompt service each time I…
I received prompt service each time I have used the company. One service was on a person the Sheriff could not serve and the ABCLegal process server got the person served within two days of my request.
17 July 2026
Reply from ABC Legal Services
Sharion, thank you for your thoughtful review! We're so glad you've consistently had positive experiences with our team. It's especially rewarding to hear we could help complete a challenging service when other methods were unsuccessful. We truly appreciate your continued trust in ABC Legal and look forward to assisting you again.
Helpful and quick to respond to any…
Helpful and quick to respond to any inquiries. Provided us with everything we needed.
17 July 2026
Reply from ABC Legal Services
Thank you for your thoughtful review, Alisa! We're glad we could provide the support you needed and keep the process moving smoothly. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
Reply from ABC Legal Services
Thank you for your kind review and recommendation, Victor! We're so glad you had a positive experience with our team. We truly appreciate your trust in ABC Legal and the opportunity to assist you.
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