Abcord Insurance Services Reviews 

268
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a truly great experience with this growing company. Customers frequently praise the staff for being exceptionally helpful, polite, and remarkably thorough when patiently explaining complex insurance policies and coverage options. People note that the entire process is remarkably quick, completely seamless, and offers very competitive pricing without ever applying unwanted sales pressure. Though some customers noted minor communication details, occasional uncertainties, or unexpected fee concerns during their interactions, the overall feedback remains exceptionally positive. Many reviewers consistently state they would gladly recommend these reliable services for anyone seeking straightforward property coverage alongside a truly personalized customer support experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising representatives for their polite, professional,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient, knowledgeable, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as honest, friendly, and... See more

Price

Users describe positive interactions with price, frequently highlighting competitive premiums and significant... See more

User experience

Reviewers express general satisfaction regarding the user experience, highlighting that the process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ivan Silvester at Abcord was friendly and patient, he answered all my questions both on the phone and over email. Finding unoccupied house insurance for my deceased brothers property wasn't something... See more

Rated 5 out of 5 stars

Really good to find a company insuring unoccupied property that doesn't say it's for 3 months no refunds. I only needed to insure for 10 days, so received refund less admin fee. Ivan was very good at... See more

Rated 5 out of 5 stars

Daniel Silvester was superb! I say that because he took time to listen and understand my situation and suggest some solutions to help. The whole process was seemless and I was treated like a h... See more

Rated 5 out of 5 stars

I spoke with Daniel Silvester today who was extremely helpful providing me with a flexible landlord policy. I had already auto-filled a questionnaire regarding the insurance that I needed, so he was... See more


Company details

  1. Landlord Insurance Company
  2. also in
  3. Insurance agency
  4. Insurance broker

Written by the company

At Abcord we provide specialist landlord and unoccupied insurance products for residential properties in the United Kingdom. Call us to enquire about our products and services We have a range of underwriters and our friendly, efficient team is on hand to give you the best possible service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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No recent history of asking for reviews

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4.9

All reviews

(268)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Abcord Insurance Services

I called Abcord Insurance Services on Thursday 4th June, the call was answered by Daniel Silvester.
There was no waiting in any cue, no recorded messages, so nice to have a human answering the phone without delay.
He came across as being very polite, knowledgeable and helpful.
I would like to thank him for his assistance with arranging the insurance product that I was purchasing.
It was completed efficiently without any issues and would definitely recommend the service they provide.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

On a policy valued at just one hundred…

On a policy valued at just one hundred and six pounds,you have charged me thirty five pounds, for admin, and twelve pounds seventy seven pence for tax.
why did you charge me an additional hundred pounds,for admin?This fee feels very wrong to me.
regards, Mike Smith

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

Excellent in every way. Salim and Raj and their colleague were all really helpful. And very prompt with detailed and useful responses. Will use again and recommend fully.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Staff & Customer Service

Used this company in the past to cover my Aunt's property and now required cover for my parent's empty property. Spoke to Shahid on both occasions ,he was kind,helpful,efficient and thorough in explaining options of policies and cover requirements.
Their pricing was very good,alongside excellent service,no pressure applied which is very credible these days.
Highly recommend this company and have no hesitation in using them again.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Five star efficiency and kindness

I have dealt with insurance adviser Daniel over quite a long period of time as I required insurance for a property which took a long time to sell. Throughout the process, Daniel was efficient and extremely helpful but also very sympathetic to the situation I was in, having been bereaved. I would not hestitate to recommend Abcord as a company and Daniel as an individual and I am extremely grateful for all their help.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with service from Abcord, especially Daniel Silvester

I am delighted with the service I received from Abcord Insurance Services. I am the Executor for the estate and need an insurance policy for the house.

Daniel Silvester was the agent with whom I dealt and he was the consummate professional. He took time to understand my requirements and was patient in going through the potential options. He made the process feel straightforward and I was happy with the final policy as it met all my requirements.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Insurance renewal

We found this company to be very helpful and patient answering our questions calmly and professionally. The agent was extremely polite and informative (shahidhussain) we also saved a considerable amount of money on this policy compared to what we had been quoted by our previous insurer

2 March 2026
Unprompted review

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