We're really happy with our purchases- one engagement ring and two wedding rings. Many customisable options (size, band width, metal type, engraving) available gave us our dream wins and at a really r... See more
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Abelini is a modern British jewellery brand, renowned for pioneering jewellery designs meticulously handcrafted by skilled artisans. We offer a seamless shopping experience, with free returns, complimentary gift packaging, engraving, and delivery. Explore our collection today.
At Abelini, every piece comes with a lifetime warranty because timeless jewellery deserves timeless care.
14 St Cross Street, Hatton Garden, EC1N 8UN, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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This is the second ring in have purchased from Abelini... the first was my wife's wedding ring, so with this in mind all I can do is highly recommended them for their professional services, great comms and product, and one happy wife.

Reply from Abelini
Very understanding when there was a problem and sorted it out very quickly

Reply from Abelini
I like the necklace. My chosen diamond wasn’t available, but I was able to pick my replacement stone. So far, so good! The necklace looks exactly how I thought it would.

Reply from Abelini

Reply from Abelini
Excellent customer service and delivery arrived in the day they confirmed, really happy and so is my Fiancé

Reply from Abelini
My partner bought my engagement ring from this company, and I honestly couldn’t be happier. The ring is absolutely stunning and the quality is exceptional. From the very first moment I saw it, I was in love with it.
Unfortunately, we realised after wearing it for more than a week that the size wasn’t quite right. By that point I was no longer eligible for the free resizing. Even so, we decided that we trusted them completely and chose to have the resizing done by them anyway, even if it meant paying for it.
Their customer service was outstanding from start to finish. Every time I contacted them (and I had quite a few questions!), they responded quickly and with such kindness and patience. They made the whole process feel easy and reassuring.
The resizing itself was completed smoothly and well within the promised timeframe. The craftsmanship is flawless – you genuinely cannot tell that the ring has been altered in any way. It looks absolutely perfect.
I also have to mention the packaging, which is beautiful and very high quality. It’s clear that they put real care and attention into every detail.
I would wholeheartedly recommend this company to anyone looking for a special piece of jewellery. Truly a wonderful experience from beginning to end.

Reply from Abelini
I love your products & your prices are very reasonable

Reply from Abelini
Always an excellent service every time I have ordered with first class products.
Prompt and fuss free returns service for resizing.

Reply from Abelini
I bought these for my sisters 60th birthday. To me they were tiny, I thought they’d go through the hole but she was happy with them and at the end of the day that’s what’s important.
Thank you, I will definitely be using Abelini again.

Reply from Abelini
The ring I purchased was beautiful. When I took the ring into the shop customer service was great. They got the precise measurements for the ring to be resized overall very happy and would recommend to anyone.

Reply from Abelini
Excellent customer service and impeccable service. Highly recommended.

Reply from Abelini
Great piece of jewelry. And on sale!
Ordering, communication and status experience were excellent.

Reply from Abelini
Absolutely amazing
I love that ring and will be definitely coming back to shop further

Reply from Abelini
Easy to use website. Great customisation options. Arrived fast and quality is incredible. Would recommend

Reply from Abelini
This is the third peace of jewellery that I have purchased from Abelini. All three have been loved by my girlfriend. The items have been of the highest quality and excellent value for money. I will definitely be buying more items from them.

Reply from Abelini
As a company the speed and quality of service was incredible. I am so happy with the product. My issue is however the parcel was delivered by Royal Mail and required my signature for delivery. Royal Mail placed my parcel (worth over £1,000) in my porch without knocking or getting my signature. I thought this was diabolical and have reported this to them directly. It’s a good job I was in and able to get the product out of the porch quickly!

Reply from Abelini
We bought an eternity ring and I loved how you could customise it. We could pick ethical lab grown diamonds but also the clarity and colour of them. And it was only a few pounds more for the best clarity and colour. The ring came tracked with Royal Mail and was delivered on time. I can’t wait to wear it after our vow renewal ceremony next week! Very happy with my purchase and have bookmarked the website for future purchases!

Reply from Abelini
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