Ableworld - Blackpool Reviews 21

TrustScore 4.5 out of 5

4.5

130 Cherry Tree Road, FY4 4TH Blackpool, Lancashire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The lovely team at Ableworld have been helping us throughout my partners long journey from ill health. As his condition steadily improves they have been there to provide advice and an excellent range... See more

Company replied

Rated 5 out of 5 stars

Absolutely first class! After recently dealing with a different hire chair firm that is located close to the Blackpool town centre which wasn't a pleasant experience, what a difference when I dealt... See more

Company replied

Rated 5 out of 5 stars

Today we visited blackpool from nuneaton coventry for a daytrip. This was with several residents from a care home. On arrival we realised we needed an extra wheelchair,seen this shop went in and a... See more

Company replied

Rated 5 out of 5 stars

Went into Ableworld Blackpool today enquiring about scooters. Shaun was most helpful, informative, he encouraged me to test them out. I Purchased one today, it was delivered within the hour. I've alre... See more

Company replied


Company details

  1. #59 of 70 best companies in Mobility equipment supplier
  2. #26 of 28 best companies in Hospital equipment and supplies store
  3. #13 of 14 best companies in Wheelchair Shop

About Ableworld - Blackpool

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.


Contact info

  • 130 Cherry Tree Road, FY4 4TH, Blackpool, Lancashire, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

staff very knowledgeable of products we…

staff very knowledgeable of products we wanted a lightweight transit wheelchair for my mother the very nice lady at the store here in Blackpool was fantastic got a chair i could pick up and which was comfortable for mum she showed me how to fold it down the service was first class would highly recommend staff and store plus the price was reasonable too very pleased

20 March 2026
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hi Jeanette, thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that our team in Blackpool was able to help you find the perfect lightweight transit wheelchair for your mother.

Your recommendation means a lot to us, and we’re pleased you felt the service and pricing met your expectations. We’ll be sure to pass your lovely feedback on to the team.

Take Care,
Ableworld

Rated 5 out of 5 stars

I'd like to thank peter (Blackpool…

I'd like to thank peter (Blackpool Branch ),( what a helpful guy ) nothing seemed to be any trouble. From the moment i rang him with the problem to getting it sorted nothing was to much trouble,
Shame the staff is not as helpful where we live in Southampton.

29 September 2025
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello,

Thank you so much for your kind words! We’re delighted to hear that Peter at our Blackpool branch was so helpful and went the extra mile to get your issue sorted quickly. He’ll be thrilled to know his efforts made such a positive difference.

We’re sorry to hear your experience hasn’t been the same in Southampton. We’ll make sure your feedback is passed along so we can improve.

Thanks again for taking the time to share your experience, and we hope to welcome you again soon.

Take care,
Ableworld

Rated 5 out of 5 stars

Excellent customer service

The staff at the Blackpool store were very helpful and obliging with the hire of a wheel chair. Would highly recommend. Many thanks will return to this store.

16 July 2025
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hi Karen,

Thank you so much for your kind words! We're delighted to hear that our Blackpool team was able to assist you and make the wheelchair hire process easy and pleasant. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you back to the store soon!

Take care,
Ableworld

Rated 5 out of 5 stars

Today we visited blackpool from nuneaton coventry

Today we visited blackpool from nuneaton coventry for a daytrip.
This was with several residents from a care home.
On arrival we realised we needed an extra wheelchair,seen this shop went in and asked for help.
A great man named shaun was a life saver,he provided us with a wheelchair so we could enjoy our day.
Thankyou very much

16 June 2025
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Thank you so much for sharing your experience! We’re really happy Shaun could help you out and make your day trip to Blackpool enjoyable. It’s wonderful to know we could support you and the residents when you needed it. If you ever need anything in the future, just give us a shout — we’re always here to help. Thanks again for choosing Ableworld!

Rated 5 out of 5 stars

Absolutely first class!

Absolutely first class!
After recently dealing with a different hire chair firm that is located close to the Blackpool town centre which wasn't a pleasant experience, what a difference when I dealt with the staff at Able World...knowledgeable, helpful and truly sincere!
This whole thing is a new experience for my wife and I and it was made a whole lot easier thanks to them.

13 May 2025
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hi Mark,

Thank you for your lovely feedback. We’re so pleased we could make things easier for you and your wife. It means a lot to hear that our team made a positive difference. We’re always here if you need us!

Take care,
Ableworld

Rated 5 out of 5 stars

Just took mum to buy a mobility…

Just took mum to buy a mobility scooter. The ladies were very knowledgeable and willing to answer all our question and very willing to help.
Fantastic customer service.

8 March 2025
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hi Michelle,

Thank you for taking the time to leave us this review, we are thrilled to hear our Ableworld Blackpool store was able to provide you with excellent service on your visit to the store. We hope to see you again soon:)

Take care,
Ableworld

Rated 1 out of 5 stars

Hired a wheelchaire for a weekend in…

Hired a wheelchaire for a weekend in London after ankle surgery, 1 foot pedal was cracked (which unfortunately I didn't realise until I was on the train), the other footpedal everytime I went over a bump the footpedal dropped and dug into the ground resulting in the wheelchair tipping forward and catching my bad ankle.
Due to this we had to remove the footpedals completely and I had to hold my legs up causing increased pain to my bad leg and my hips.
My partner took the wheelchair back as I was too upset to as the weekend was pritty much ruined due to this below par wheelchair, he explained what happened the staff were very apologetic but never offered a refund which under the circumstances is the very least they could of done.
Very upsetting and disappointing.

13 December 2024
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hi Becky,

Thank you for submitting your review, and we are disappointed that you have felt the need to leave a post of this nature.

Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions.

All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.

Take care,
Ableworld

Rated 5 out of 5 stars

Outstanding service (Shaun)

I called in to Ableworld Blackpool, at the last minute and with no prior knowledge, to enquire about short-term mobility scooter hire. Shaun’s friendliness, knowledge and willingness to help in any way (contact arrangements, provisional booking, delivery and collection to suit) not only gave me complete confidence in the service but also ensured that my parents were able to make much more of their holiday than otherwise (in fact their first time on ‘scooters’ will possibly be the highlight).
Thank you again, Shaun, for going above and beyond to help us!

31 July 2024
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Michael,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our team in Blackpool were able to provide amazing service! With a special shout-out to Shaun! We hope to see you again soon.

Take care,
Ableworld

Rated 5 out of 5 stars

Shaun

Shaun, Ange and the team are really lovely.
Great customer service. Always helpful. Really pleased with my purchases. Thank you.

11 July 2024
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Peter,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Blackpool team provided great service on your visit. With a special shout-out to Shaun and Angela! We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

Went into Ableworld Blackpool today…

Went into Ableworld Blackpool today enquiring about scooters. Shaun was most helpful, informative, he encouraged me to test them out. I Purchased one today, it was delivered within the hour. I've already been out with my dog which was a difficulty for me, and it is the best thing I've purchased . I don't have to worry about falling now while I'm out. Thank you

28 June 2024
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Hazel,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Blackpool team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

Helpful staff

Needed a small scooter for my husband went to ableworld cherry tree road blackpool a lovely guy called Sean was great went through everything and was very helpful sorted my husband out carried everything to our car and showed my husband how to do everything would really recommend this store

27 June 2024
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Mo,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Blackpool team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

Called in today and purchased a scooter…

Called in today and purchased a scooter for my brother in law. SHAUN the store assistant was absolutely fantastic. Very informative and really helpful, I would highly recommend this store you cannot go wrong 5 stars from me .

1 June 2024
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Joanne,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Blackpool team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Rated 4 out of 5 stars

Bought something last week for my 96…

Bought something last week for my 96 year old mum from the Blackpool branch. Shaun was extremely helpful and made our visit both pleasant and worthwhile. Thank you!

26 April 2024
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Emma,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Blackpool team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

Great service

The lovely team at Ableworld have been helping us throughout my partners long journey from ill health. As his condition steadily improves they have been there to provide advice and an excellent range of mobility aids to support his changing needs. We have purchased and hired equipment and the friendly yet professional service has been second to none. We can’t recommend them enough. Thanks team!

29 September 2023
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Wendy,

Thank you for taking the time to leave us this fantastic review. We are delighted to hear that the team at our Ableworld Blackpool was able to help you and your partner. It's also great to hear that they were able to offer you advice and help you find the right mobility aids to meet your needs. We hope to see you again.

Take care
Ableworld

Rated 5 out of 5 stars

Ableworld -Blackpool, simply the best

Having bought a mobility scooter, quad wheel walker and now 2 walking sticks, as my mobility slowly improves, the staff at Ableworld always go above and beyond, very friendly and knowledgeable, fantastic service. They make you feel comfortable and listened to which many companies fail to do when it comes to disability. Thank you Ableworld Blackpool team for making my life easier.

29 September 2023
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Alan,

Thank you for taking the time to leave us this fantastic review. We are delighted to hear that the team at Ableworld Blackpool always goes above and beyond, is very friendly, and always offers fantastic service. We hope to welcome you back in-store again soon.

Take care
Ableworld

Rated 5 out of 5 stars

Exceptionally good after sales

We purchased a stairlift some months ago the service we received was excellent Lee the fitter was exceptionally competent friendly and professional the sort of person you want when having work done in your home. We had a battery problem ang rang the shop the after sales service was just as good as our previous experience Lee visited sorted the problem we cannot recommend this firm highly enough

12 May 2023
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Colin,

Thank you for taking the time to leave us this excellent review. We are thrilled to her that Lee from our Ableworld stairlift engineering team provided excellent service. We hope to see you again.

Take care
Ableworld

Rated 5 out of 5 stars

Above and beyond

Can’t thank you enough. Brilliant service, fast, efficient and the occupational therapist Jayne Tarling who provided the assessment went above and beyond. Thank you!!!

11 October 2022
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Jayne,

Thank you for taking the time to leave us this fantastic review. We are so pleased to hear that you had such a great experience in our Ableworld Blackpool store. We hope to see you again in the near future.

Take care
Ableworld

Rated 5 out of 5 stars

Ableworld Blackpool

I have recently purchased a A Frame rollator and then a pioneer rascal mobility scooter from Ableworld Blackpool. I am very pleased with both products and would like to say I found the staff very helpful, especially David who assisted me with any queries I had.
Mr Alan Moss
Lytham St Annes

25 July 2022
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Sandra,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you are pleased with both of the products you purchased from Ableworld Blackpool recently. We hope to see you again soon!

Take care,
Ableworld

Rated 5 out of 5 stars

Angela and the team at Ableworld…

Angela and the team at Ableworld Blackpool were absolutely fantastic when we arrived at the store at 5:30 pm just as the store was closing. We had forgotten to bring the footrests for my wheelchair for our visit to Blackpool and the team went above and beyond to accommodate us and rented us a chair for £5 overnight. We was made to feel welcome, wasn't rushed despite the fact that the store was closed and was treated with so much respect and dignity. You literally saved our trip as it would have been incredibly difficult to get around without the footrests. Thank you so much!!

8 July 2022
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Clare,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Angela and the team at Blackpool were fantastic recently. We hope to see you again!

Take care,
Ableworld

Rated 5 out of 5 stars

Fantastic service

Fantastic service after we were let down by another company. Able to assist us then and there and very nice staff.

26 September 2021
Unprompted review
Ableworld - Blackpool logo

Reply from Ableworld - Blackpool

Hello Terrie,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that our Blackpool team delivered a fantastic service recently. We hope to see you again.

Kind Regards,
Ableworld

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look