Ableworld - Bournemouth Reviews 28

TrustScore 4.5 out of 5

4.7

1565 Wimborne Road, Kinson, BH10 7AZ Bournemouth, Dorset, GB


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Rated 5 out of 5 stars

Excellent service and advice! The walking stick that was recommended for my mother was perfect, thank you!

Company replied

Rated 5 out of 5 stars

Absolutely brilliant. After being let down by a.n.other.company, I arrived at this shop (Bournemouth branch) around 4pm Friday 22.04.2022, after finding them on the internet and they hired me a scoo... See more

Company replied

Rated 5 out of 5 stars

My Dad has an Abelworld mobility scooter. It comes apart easily to fit in the car boot. Last week when I was visiting we went out for a trip but I couldn’t get the scooter to work so we put it back in... See more

Company replied

Rated 5 out of 5 stars

The staff have been invariably cheerful and helpful with my parents and my Dad’s mobility scooter . They helped him choose one suitable for him and not too heavy to lift into my car and have quickly s... See more

Company replied


Company details

  1. #59 of 70 best companies in Mobility equipment supplier
  2. #26 of 28 best companies in Hospital equipment and supplies store
  3. #13 of 14 best companies in Wheelchair Shop

About Ableworld - Bournemouth

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.


Contact info

  • 1565 Wimborne Road, Kinson, BH10 7AZ, Bournemouth, Dorset, United Kingdom

  • 01202 575819

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Perfect!

Excellent service and advice! The walking stick that was recommended for my mother was perfect, thank you!

30 May 2022
Unprompted review
Ableworld - Bournemouth logo

Reply from Ableworld - Bournemouth

Helo Maria,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that our team at Ableworld Bournemouth offer excellnt service and advice. We hope to see you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Absolutely brilliant staff, so helpful.

Absolutely brilliant.
After being let down by a.n.other.company, I arrived at this shop (Bournemouth branch) around 4pm Friday 22.04.2022, after finding them on the internet and they hired me a scooter till Sunday with no problems at all. The staff were super helpful, polite and most of all listened to my predicament.

24 April 2022
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Paul, We are pleased that our Bournemouth store were able to assist you with a scooter hire recently, and glad you were happy with the service provided. Thank you for taking your time to leave us some feedback.
Kind regards

Rated 5 out of 5 stars

Friendly support

My Dad has an Abelworld mobility scooter. It comes apart easily to fit in the car boot. Last week when I was visiting we went out for a trip but I couldn’t get the scooter to work so we put it back in the car and went to the shop. The support was given in a friendly way and I was shown that I had accidentally put it into freewheel - there was no fault. I wasn’t made to feel foolish or that I was wasting anyone’s time. Very grateful, thank you.

11 April 2022
Unprompted review
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Reply from Ableworld - Bournemouth

Hello John, Thank you very much for leaving us some feedback about your recent visit to your local Ableworld store. We're glad we could help with your Dads scooter fix. Hope to see you in store again in the near future.
Take care

Rated 5 out of 5 stars

Helpful and patient staff …

The staff have been invariably cheerful and helpful with my parents and my Dad’s mobility scooter . They helped him choose one suitable for him and not too heavy to lift into my car and have quickly sorted out a battery problem and today a user error and a missing nut, all with a smile

4 April 2022
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Carol,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the staff are cheerful and helpful. We hope to see you in-store again soon.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Sparez n info

Hi folks, I went to the Kinson branch of Ableworld a few days ago to ask for some technical advice and spare parts. Well, they were great, all questions answered and all spares aquired.

Many thanks to you guys and now the scooter works properly.
Many thanks

Mr Glenn Trimmer

19 February 2022
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Glenn,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team in Ableworld Bournemouth were all great and were able to answer all lof the questions you had. We hope to see you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Ableworld Winton - thumbs up!

Went to Ableworld Winton today and bought a transit wheelchair for my Mum. Excellent service, and Eddie was very informative without pressing for a sale. Take note other sales people in other places. Many thanks!

17 February 2022
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Rob,

Thank you for taking the time to leave us an excellent review. We are thriled to hear that you recieved excellent service from Eddie in our Ableword Bournemouth store. We hope to see you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Buying a wheelchair.

The five stars says it all, we called in to Ableworld to look at wheelchairs. We were met by Chris who asked all the relevant questions and then guided us through the choice of wheelchairs. He was very knowledgeable about the products and helped us choose a well priced and quality built wheelchair. We were not pushed into a sale, just helped with options etc. If the need arises that we need further items to help my Mum, Chris at Ableworld will be our first call. Thank you

11 February 2022
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Lawrence,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Chris from our Ableworld Bournemouth store was knowledagble and was able to help you find a well priced and quality wheelchair for your needs. We hope to see you again in the future.

Kind regards,
Ableworld

Rated 5 out of 5 stars

I have recently purchased several items…

I have recently purchased several items from Ableworld and would like to express my thanks to all the staff for their warm welcome and helpful advice. If I had a vague idea of the item(s) I required I was quickly pointed to a more suitable piece of equipment.

Many thanks.

Mike Godden

6 February 2022
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Mike,

Thank you for taking the time to leave us an excellent review for our Ableworld Bournemouth store. We are thrilled to hear that the team gave you a warm welcome and helpful advice whilst you were in-store recently. We hope to see you again soon.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Excellent Service at Bournemouth

Thank you to Chris and Kevin at Ableworld, Kinson, Bournemouth. We have had to visit them twice over the last two weeks owing to an emergency which needed several items sourcing very quickly. These items included a riser recliner chair and a wheelchair and Chris and Kevin have been so helpful each time. They gave us a very friendly welcome and were very knowledgeable about all their products. We were able to buy everything we needed and delivery was arranged extremely quickly. They have really helped us out in a difficult time.
I would not use any other mobility store after my experience at Ableworld.

19 January 2022
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Susan,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Chris and Kevin from our Ableworld Bournemouth store were helpful when you visited recently. It's great to hear that they were welcome, friendly and knowledgable about all of the products. We hope to see you in-store again soon.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Excellent service 5 star on a stair…

Excellent service 5 star on a stair lift for my parents
Ableworld even gave them a free upgrade
Polite friendly professional a lovely job
They even cleaned up after themselves
Thank you Sean

1 December 2021
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Candice,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Sean was professional and delivered excellent service recently. We hope to see you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Tri walker spares and repair

I was looking for a replacement wheel for my mothers Tri walker.
Kev and Dave were absolutely excellent and sorted the problem instantly.
Brilliant service and good price.
Would recommend to anyone.

18 November 2021
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Stuart,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Kev and Dave were excellent recently and sorted your problem instantly. We hope to see you again soon.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Helpful Bournemouth

On visiting the store in Bournemouth we were met by a very friendly and knowledgeable Chris - who made the choice of a wheelchair enjoyable instead of the embarrassing as happens in some places. I was thrilled with both the service and the range of products on offer. Thank you very much Chris and team

13 October 2021
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Kevin,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Chris and the team were very friendly and knowledgable when you visited recently. We hope to see you again soon.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Ableworld in Kinson

I visited Ableworld in Kinson, Bournemouth, to see if they could fix my husband's rolator. Chris said to leave it with him and he'd have a look. I went back the next morning to pick it up, all in working order.
What helpful, kind and efficient service. Absolutely faultless.
Thank you Chris.

1 October 2021
Unprompted review
Ableworld - Bournemouth logo

Reply from Ableworld - Bournemouth

Hello Debbie,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Chris from our Bournemouth store was helpful, kind and delivered an excellent service recently. We hope to see you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Thank you Chris so very much

Thank you Chris so very much. Your advice and guidance was invaluable. Gladys has already tested her mobility scooter and is over the moon. She loves her new found freedom.

27 September 2021
Unprompted review
Ableworld - Bournemouth logo

Reply from Ableworld - Bournemouth

Hello Oma,

Thank you for taking the time to leave us an excellent review. We are thrilled to heat that Chris from our Bournemouth store delivered invaluable guidance and advice when you visited recently. We hope Gladys loves her new mobility scooter, it's great to hear she has found her new freedom.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

We have recently purchased a reclining…

We have recently purchased a reclining chair and wheelchair and on both occasions were served by Chris. His knowledge and personal experience was invaluable to us in making the right purchases for my parents. He does not influence the sale towards the most expensive products which is appreciated. On both occasions we visited on a Sunday as this is the only day we have available-this is important to us. No doubt we will be visiting again when another issue arises and another product is needed. Many thanks.

14 September 2021
Unprompted review
Ableworld - Bournemouth logo

Reply from Ableworld - Bournemouth

Hello,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Chris delivered excellent knowledge and was helpful during your recent visit. We hope to see you in store again soon.

Kind regards,
Ableworld

Rated 5 out of 5 stars

3-Wheel Walker

Ableworld Bournemouth

I recently bought a 3-wheel walker from Ableworld in Bournemouth and Chris very diligently talked me through the various options of seats and shopping trays etc. This helped me decide which was best suited for my mum and she is very pleased with it.
Chris and the other assistant in the shop were very informed and helpful and I did not feel under pressure to buy.

Anyone planning a visit to the shop should ignore the A-Z map directions and simply go to Kinson High Street - the shop is to the right of the large Tesco store.

11 September 2021
Unprompted review
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Reply from Ableworld - Bournemouth

Hello Margaret,

Thank you for taking the time to leave us an excellent review. We are happy to hear that Chris was able to help you by talking you through various options recently in store. We are happy to hear that he was very informed and helpful and didn't make you feel under any pressure to buy. We hope to see you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Bournemouth branch Eddie/Chris

I visited the Bournemouth branch and was helped by Eddie and Chris, the nicest guys who immediately put me and my family at ease. As a forty year old who needed a mobility scooter, I was apprehensive. Nothing was too much trouble. They guided me to the most suitable for my needs after trying several in the shop and outside on the pavement. Their knowledge was amazing. I settled on one and have used it all summer, I have yet to find a hill it can't manage! Thank you for being wonderful at your jobs and giving me my freedom back.

9 September 2021
Unprompted review
Ableworld - Bournemouth logo

Reply from Ableworld - Bournemouth

Hello,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Eddie and Chris from our Bournemouth team were nice and immediately put your family at ease. We are happy to hear their knowledge was amazing and they were able to give you your freedom back. We hope to see you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Wheels around again!

Great service at Kinson. All staff friendly. Their knowledge helped me to find the right mobility scooter.

7 September 2021
Unprompted review
Ableworld - Bournemouth logo

Reply from Ableworld - Bournemouth

Hello Mr Young,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the staff were friendly and knowledgeable when you visited in store recently. We hope to see you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Helpful staff

Having tried a buggy for a couple of weeks, at a hire cost of £160, I decided to buy a similar model. The cost of the hire was deducted from the price. Helpful staff, including Chris, at Ableworld in Kinson, Bournemouth.

6 September 2021
Unprompted review
Ableworld - Bournemouth logo

Reply from Ableworld - Bournemouth

Hello,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Chris from our Ableworld Bournemouth store was helpful. We hope to see you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Took mother into the Kinson store

Took mother into the Kinson store, to buy a mobility scooter. Chris was amazing with her, very patient and helpful. I thoroughly recommend his service.

27 August 2021
Unprompted review
Ableworld - Bournemouth logo

Reply from Ableworld - Bournemouth

Hello Mr Weldon,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Chris was amazing with your mother and was patient and helpful. We hope to see you again.

Kind Regards,
Ableworld

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