Ableworld Reviews 

Order came through when promised, good service.
Thank you office and shop staff

Ian gave us a very friendly professional service, and explained exactly what the problem was, very satisfied

An extremely positive experience, from start to finish with this company.

Stairlift was needed in preparation for post-op recovery from a hip replacement.

The initial phone call to the store to arrange a visit was great. Everything was explained clearly as to what the process would be.

A friendly, very knowledgeable engineer came out to measure the stairs. Again everything explained very clearly.

Order was placed and in just a couple of weeks the stairlift was in place.

Engineers Graham and Andy fitted the stairlift in a very short time. As the user of the stairlift Graham had me sit in the chair, explained how it worked and watched me use the lift a couple of times up and down to be absolutely sure that I knew how to use it. Excellent!

I would really recommend the company as professional, knowleable about their products, friendly, nothing too much trouble for them to help you with any questions you may have.

Good service

Very helpful, very understanding and knew their products.

Visited Ableworld in Crewe today. Fantastic service from Jay, really friendly and knowledgable and was so kind and patient with my mum. It’s not often you get this sort of service. Thank you Jay!!!!

Staff very helpful and friendly 😊

I’ve just come back from Ableworld in Crewe Cheshire. My husband and I called in last Sunday morning, just to have a look at the Mobility Scooters and get some general information. Once entering the shop we were greeted by Nigel the Duty Store Manager. I felt self conscious and embarrassed about enquiring about the mobility scooters, but Nigel came straight up to us, immediately making us feel relaxed, he asked what our requirements where regarding the scooters and what we wanted it for. I never felt judged or uncomfortable with him, and within ten minutes of meeting Nigel, we were sitting and testing some of the scooters out in the shop. Dare I say we were having fun, at the same time learning all about the mobility scooters and which one would meet our needs ?
Nigel never tried to push or make a sale, he was very informative of all the scooters we enquired about, and nothing was to much trouble, showing us how to collapse the scooters to fit in the car boot.
By the time we left the shop we had decided what mobility scooter we wanted, the only decision that we couldn’t make was which colour.

We had chosen the new design of the Pride Scooter, the demonstration model which had only come into the shop on the Friday was black, and the other model that was in stock was orange. We had decided that a mobility scooter was our next step forward, and as we were going on holiday the following week, we needed the scooter before we went.
When Nigel checked his stock for the scooter, he realised that the one in stock was an Orange colour.
I saw his face, and immediately knew that something wasn’t quite right, and when he told me the scooter was Orange I nearly cried!
However Nigel was quick to explain that it was only on the panels that were Orange and not the whole bike? He even opened the box so that we could try and get a feel of the colour.
Anyway as we’d decided that we were definitely going to buy either the black or orange, Nigel said that he would reserve both scooters till the following morning, when he would build the orange scooter up so that we could see both the Black and the Orange scooter to decide on the colour
When we returned the following morning, Nigel was true to his word and had built the orange scooter, and had put them both together for us to decide.

Believe it or not I chose the Orange one!
Nigel said that he thought that was a great colour for me, and that it made the scooter look
individual. I have now got two little number plates that says Scooby Doo and I love it.

As the picture attached shows I am currently in Cornwall enjoying visiting all the Cornish villages, that I have not been able to walk around in a very long time.

That Sunday morning, has changed my life completely, it has given me my freedom back that cancer had taken away.
Things could have been so different if on that Sunday morning Nigel was not working, he helped me overcome the feeling of embarrassment along with other feelings, properly without even realising it. Nigel changed my life forever that Sunday, and I will always be entirnally grateful, he is one in a million and deserves a medal, I wish all sales people were so attentive and helpful, with a huge amount of empathy, without even knowing it.

Thank you Nigel for helping me take control, and giving me part of my life back.

Ps) sorry couldn’t load the picture 😢

A great shop for all your mobility needs. So far Ableworld has never failed me, from stair lifts, mobility scooters to mobility appliances. There are great prices too and offers that are more competitive than many of their competitors. That’s yummy Ableworld.

The members of staff very helpful

Excellent products. Helpful and knowledgable staff. Highly recommendable.

A lovely experience, the staff were efficient and well mannered and they treated me with respect, they managed to get the transaction completed very easily and picked the scooter up later that day

Excellent service inshore . Installers, Graham and Andy , were exceptionally good at their work and cleared up when they were finished. Would recommend Ableworld 👌.

We went into our local store and found the assistant to be knowledgeable, charming and comforting. Furthermore, we were delighted to discover that we did not need to pay VAT on the purchase!

Nick was very helpful, he listened to what was required, he assisted and guided in the testing of the equipment and was very patient..He wasn't at all pushy but gave all the necessary facts..All in all Dad was very happy with the experience and, with his purchase..Thank you..

Very happy with helpful and friendly service at Ableworld Wigan store . Nothing too much trouble and plenty of good honest opinion re best / most suitable products for our needs .

Sold my Dad a mobility scooter at £2000, he only uses it in the house and that is just to go to the bathroom or bed. Still under warranty, multiple issues with it, latest being the handle part sheered off, they say it isnt covered and want £500 to fix it.
Absolutely disgusted how disabled people are totally ripped off. Had someone look at the scooter and was told the metal was inadequate, they take your money but really dont care when there is a fault. This was my dad's lifeline now we are in dire need of help as do not have that money again

My health had deteriorated which affected my mobility inside and outside my home. Buying mobility aids was a new experience for me. Staff were informative , put me at ease and gave me opportunity to try before I brought it. I had opportunity to try different scooters inside the shop and outside. There was no pressure to buy. I had time to think about it and come back another day. I would defiantly recommend to others.