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Ableworld - Leeds Reviews 

17
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TrustScore 4.5 out of 5

4.6

Stanningley Road, LS12 3AP Leeds, Armley, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I want to thank Dave Tavernor and Ableworld for their excellent service. Had stairlift fitted very good job. Will make such a difference to our lives. Support your local bussiness if you can. I would... See more

Company replied

Rated 5 out of 5 stars

On first visit to look at collapsible boot scooters Andy showed us several models with no sales pressure applied. We took details away with us to decide which was best for our needs. Returned later t... See more

Company replied

Rated 5 out of 5 stars

I took my Mum to Ableworld, Leeds Armley branch, to look at fold up mobility scooters, more by accident than design. The salesman, a scotsman called Andy, really made my Mum's day after a couple of b... See more

Company replied

Rated 5 out of 5 stars

Visited the Leeds shop to buy a mobility scooter. They had a good range and someone on hand who was able to give sound, knowledgeable advice as to what was suitable for my particular needs. I was gi... See more

Company replied


Company details

  1. #37 of 71 best companies in Mobility equipment supplier
  2. #21 of 36 best companies in Disability equipment supplier
  3. #15 of 27 best companies in Hospital equipment and supplies store
  4. #9 of 13 best companies in Wheelchair Shop

About Ableworld - Leeds

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • Stanningley Road, LS12 3AP, Leeds, Armley, United Kingdom

  • 0113 866 2889

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Replied to 100% of negative reviews

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4.6

All reviews

(17)

769 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great customer service

great customer service

25 September 2026
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Rupert, thank you for your wonderful review! We’re so pleased to hear you received great customer service at our Leeds store—it really means a lot to us.

If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld

Rated 5 out of 5 stars

Superb service

I want to thank Dave Tavernor and Ableworld for their excellent service. Had stairlift fitted very good job. Will make such a difference to our lives. Support your local bussiness if you can. I would recommend anyone to get Ableworld for your disability needs.

9 September 2026
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Rita, thank you for your wonderful 5 star review! We're delighted to hear that Dave and the team provided excellent service and that you're pleased with your new stairlift. It's fantastic to know that it will make such a positive difference to your lives. We really appreciate your kind recommendation and your support for local business. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Rated 5 out of 5 stars

Ableworld - would recommend

Friendly, helpful staff, great range of products at good prices.

4 September 2026
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Reply from Ableworld - Leeds

Hi Jo, thank you for your lovely review! We're delighted to hear you found our staff at Ableworld Leeds friendly and helpful, and that you were happy with our range of products and prices. if you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld

Rated 5 out of 5 stars

The engineer was very efficient and…

The engineer was very efficient and carried out the work as required.

10 August 2026
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Reply from Ableworld - Leeds

Hello Darrell, thank you for your kind feedback! We're pleased to hear the engineer was efficient and completed the work to your satisfaction. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Ableworld

Rated 5 out of 5 stars

Andy was a great help to me

Andy was a great help to me. He showed me a couple of chairs that were suitable and I chose the one that felt better for me

He showed me how to use it and when Installed went through it again with me

Thank you

14 August 2026
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Rita,
Thank you for your lovely 5 star review! We're delighted to hear that Andy was able to help you find a chair that felt right for you and took the time to make sure you were confident using it. We'll be sure to pass your kind words on to Andy. We appreciate you taking the time to share your experience, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Rated 5 out of 5 stars

Had an excellent experience in the…

Had an excellent experience in the Armley shop this morning, very knowledgeable staff. I bought a travel scooter, thank you x

11 August 2026
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Reply from Ableworld - Leeds

Hi Gillian, thank you for your lovely 5 star review! We're delighted to hear you had an excellent experience at our Leeds store and found our team knowledgeable and helpful. We hope you enjoy your new scooter! If you need any further assistance, we're always here to help.
Kind regards,
Ableworld

Rated 5 out of 5 stars

Andy and the staff are always friendly…

Andy and the staff are always friendly and professional.
Always helpful and happy to please.
It is pleasure to visit.

10 August 2026
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Andrew, thank you for your lovely review! We’re delighted to hear that Andy and the team are always friendly, professional and helpful. It’s fantastic to know that you enjoy visiting us — your kind words really mean a lot to the whole team! If you need any further assistance, we’re always here to help.
Kind regards,
Ableworld

Rated 5 out of 5 stars

Excellent service at Ableworld

Ableworld Leeds give brilliant customer service. They have an excellent range of stock at very good prices, and staff are knowledgeable, friendly and helpful.

6 August 2026
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Arthur, thank you for your kind review! We're delighted to hear you received brilliant customer service from our Leeds team. It's great to know you found our range, prices, and knowledgeable, friendly staff so helpful. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Rated 5 out of 5 stars

Very good excellence service and really…

Very good excellence service and really appreciate them for not knowing my condition but have now listed it to the database. So they know how to help people like me and I got vat free for everything I buy from now 🌟 🌟 🌟 🌟 🌟

28 July 2026
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Claire, thank you for your lovely 5 star review! We’re pleased to hear you received excellent service and that the team were able to support you by updating your details, making things easier for you moving forward. It’s great to know you felt looked after and informed.

We are always here to help if you need any further assistance.
Kind regards,
Ableworld

Rated 5 out of 5 stars

Ableworld, Leeds

I took my Mum to Ableworld, Leeds Armley branch, to look at fold up mobility scooters, more by accident than design. The salesman, a scotsman called Andy, really made my Mum's day after a couple of bad days previously. Nothing was too much trouble and, above all, it was nice to see my Mum laughing again. The man was an absolute hoot and we came out having purchased a foldaway scooter which we picked up the following day.
I can safely say that my Mum's first port of call in the future will be Ableworld and I, personally, can't thank Andy enough for cheering my Mum up. My Mum says she can never remember spending money, ever, being so vastly entertaining.

26 July 2025
Unprompted review
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Reply from Ableworld - Leeds

Hi Andrew,

Thank you for sharing such a lovely experience about our Leeds store. It’s wonderful to hear how Andy brightened your mum’s day and made the visit enjoyable despite recent tough times. We’re so glad your mum is happy with her folding scooter and that Ableworld will be her go-to in the future! We hope to see you again soon!

Take care,
Ableworld

Rated 5 out of 5 stars

Very prompt delivery and product just as advertised

Very prompt delivery and

2 July 2025
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi,

Thank you for your feedback! We're glad to hear the delivery was very prompt. If there's anything else you'd like to share about your experience or the product, we'd love to hear it!

Take care,
Ableworld

Rated 5 out of 5 stars

Brilliant service

The young man that served us was very helpful and polite. He made us feel very welcome and explained everything very clearly to us. I would highly recommend your company to my friends and family. He was very courteous and he even delivered it the same day for us to save us having to go back tomorrow. .He is an asset to your company.

9 July 2025
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Joyce,

Thank you so much for your kind feedback. We're delighted to hear that you had such a positive experience. It's great to know that our team member made you feel welcome, clearly explained everything, and went the extra mile with same-day delivery. We’ll be sure to pass along your kind words to him—he truly is an asset to our company. We really appreciate your recommendation and look forward to serving you, your friends, and your family in the future!

Take care,
Ableworld

Rated 5 out of 5 stars

Mobility scooter

Visited the Leeds shop to buy a mobility scooter. They had a good range and someone on hand who was able to give sound, knowledgeable advice as to what was suitable for my particular needs. I was given instructions as to proper usage and able to test drive around the store without pressure to buy. Once purchased they helped complete necessary paperwork and item was delivered in the afternoon on the same day.

5 February 2025
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Dave,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Leeds store was able to assist you in purchasing your perfect mobility scooter and we hope to see you again soon!

Take care,
Ableworld

Rated 5 out of 5 stars

Went to Ableworld Armley today for a…

Went to Ableworld Armley today for a mobility scooter served by Andy who was brilliant product knowledge excellent this is the second scooter we have purchase from them excellent customer service would recommend to anyone product range excellent

1 February 2025
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Julie,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Leeds store was able to provide you with excellent service and help you find the perfect mobility aid! We hope to see you again soon.

Take care,
Ableworld

Rated 5 out of 5 stars

i found the staff at leeds very…good service

i found the staff at leeds very helpfull they know what they are talking about so i would like to thank them

2 January 2025
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Yesharry,

Thank you for taking the time to leave us this review. We are thrilled to hear our Leeds team was able to assist you on your visit to the store. We hope to see you again soon.

Take care,
Ableworld

Rated 5 out of 5 stars

Purchase of Mobilty Scooter

On first visit to look at collapsible boot scooters Andy showed us several models with no sales pressure applied. We took details away with us to decide which was best for our needs. Returned later to make an actual purchase of a Rascal Life scooter.
All in all Andy (the shop owner) is a very friendly & helpful guy.

1 December 2024
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Edward,

Thank you for taking the time to leave us this review. We are thrilled to hear that Andy from our Leeds team was able to assist you in picking the perfect Mobility Scooter! We hope to see you again soon.

Take care,
Ableworld

Rated 5 out of 5 stars

Great Service, Helpful and Easy to Deal With

I recently contacted Ableworld Leeds as I had a stair lift to remove and, hopefully, sell. Andy was so helpful and responsive and the sale was quickly agreed and the removal arranged. Not being local to Leeds I was trusting Ableworld but they were so professional and the stair lift was removed as arranged and payment received same day. Many thanks

18 November 2024
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Paul,

Thank you for taking the time to leave us this review. We are thrilled to hear Andy from our Leeds store was able to assist you with your Stairlift and we hope to see you again soon!

Take care,
Ableworld

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