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Ableworld - Newark Reviews 

29
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TrustScore 4.5 out of 5

4.7

112 Farndon Road, NG24 4SE Newark, Nottinghamshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

We visited this morning, with a few items in mind, to help my elderly father. The lady did all she could to help us, with friendly smile and lovely mannerisms. The shop itself had everything we nee... See more

Company replied

Rated 5 out of 5 stars

The member of staff was very welcoming and helpful when showing/demonstrating how things worked. They also went that bit further and helped load the car.

Company replied

Rated 5 out of 5 stars

The excellent 5 star service we both received from Nick. He was patient, caring, very knowledgeable and a very nice man. He explained the difference between the mobility scooters and helped us choose... See more

Company replied

Rated 5 out of 5 stars

Arrived to have a look at the latest carbon fibre folding scooter. Very friendly welcome and chat with Pete who demonstrated the scooter and showed me how to fold and unfold etc. I then had a whiz aro... See more

Company replied


Company details

  1. #37 of 71 best companies in Mobility equipment supplier
  2. #21 of 36 best companies in Disability equipment supplier
  3. #15 of 27 best companies in Hospital equipment and supplies store
  4. #9 of 13 best companies in Wheelchair Shop

About Ableworld - Newark

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • 112 Farndon Road, NG24 4SE, Newark, Nottinghamshire, United Kingdom

  • 01636 703598

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.7

All reviews

(29)

769 reviews in the last 12 months

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Rated 5 out of 5 stars

Went into Ableworld at Newark to buy a wheelchair

Went into Ableworld at Newark to explore the variety of travel wheelchairs. A lovely and very helpful lady ( Shana) was very knowledgable and was able to demonstrate a variety that would be suitable to our need. I was able to try it out just outside the shop as well as fit it into the boot of my car. What I enjoyed about the experience is that she was not pushy but listened to our needs. I know in the future we are going to have to rely on other aids and will definitely return back to this shop. Very happy and came away with a wheelchair that suits our needs.

17 February 2023
Unprompted review
Ableworld - Newark logo

Reply from Ableworld - Newark

Hello Susan,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Shana at Ableworld Newark was very knowledgable and was able to demonstrate a variety of travel wheelchairs that would be suitable to your needs. We hope to welocme you back again.

Take care
Ableworld

Rated 5 out of 5 stars

Thank you for your advice

Sharna was so helpful today.
She gave great advice and was able to sort me out with the mist suitable product.
Thank you

7 January 2023
Unprompted review
Ableworld - Newark logo

Reply from Ableworld - Newark

Hello Susan,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Sharna at Ableworld Newark was able to help you find a product that met your needs. We hope to welcome you back in-store again.

Take care
Ableworld

Rated 5 out of 5 stars

Sharna at Newark Ableworld was so…

Sharna at Newark Ableworld was so extremely efficient when we visited the Farndon Road shop today. I needed a wheelchair for my 90 year old mother and the advice and help offered by Sharna made my purchase seamless and easy. She was knowledgeable, helpful and polite. Thank you!

7 January 2023
Unprompted review
Ableworld - Newark logo

Reply from Ableworld - Newark

Hello Paul,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Sharna from Ableworld Newark was able to provide great advice and help when purchasing your mother's wheelchair. We hope to welcome you back in-store again.

Take care
Ableworld

Rated 5 out of 5 stars

Myself and my sisters called into…

Myself and my sisters called into Ableworld yesterday to look at recliner chairs for my dad who we had just moved to a home nearby. Nick was very helpful and informative and we weren’t rushed or persuaded to buy but we did anyway because we were very impressed with the service.
Also earlier in the day I called into purchase a wheelchair to transport my dad from one home to another. The girl who served me (don’t know her name) was also very helpful regarding this transaction.
I would highly recommend visiting the Newark on a Trent store if you need help with mobility issues.

19 October 2022
Unprompted review
Ableworld - Newark logo

Reply from Ableworld - Newark

Hello Jane,

Thank you for taking the time to leave us this excellent review. We are so pleased to hear that Nick at Ableworld Newark was able to help you find a recliner chair for your dad and answer any questions you had. We hope to see you again.

Take care
Ableworld

Rated 5 out of 5 stars

I visited the Newark store with my wife…

I visited the Newark store with my wife on the 5th October. WE were met by Sharna who was one of the most polite and helpful people I have met in a long time.
She understood my wife's needs and did not try and pressure us to buy anything. We purchase a four wheel Adjustable Rollator walker which is just what she needed
So many thanks
Ivan

5 October 2022
Unprompted review
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Reply from Ableworld - Newark

Hello Ivan,

Thank you for taking the time to leave us a great review. We are so pleased to hear that you and your wife had a good experience with Sharna at our Ableworld Newark store. It's also excellent to hear that your wife's needs were understood and we hope she is happy with her new walker. We hope to see you again in the near future.

Take care
Ableworld

Rated 5 out of 5 stars

Price was our initial reason to visit…

Price was our initial reason to visit Ableworld Newark because no other scooter retailer could match it. So I knew what I wanted when my husband & I visited. However, the warm and welcoming service given to us by Sharna & Nick was just right. Although I knew vaguely how to use the Alumalite scooter, Nick gave thorough instructions on the process. I was allowed to ride it, take it down and reassemble it under supervision with alternatives offered if they seemed tricky for me. Both were great, informative giving full details of the insurance and warranty and pointing the way forward in that the store is our first point of access should I need any support. Visit to Ableworld Newark was brilliant!

28 July 2022
Unprompted review
Ableworld - Newark logo

Reply from Ableworld - Newark

Hello Diane,

Thank you for taking the time to leave us some wonderful feedback. We are thrilled to hear that you received a warm and welcoming service recently. We hope to see you again in the near future!

Take care,
Ableworld

Rated 5 out of 5 stars

Efficient Service

This was our first time in Newark visiting a large outdoor event , my wife has mobility issues at the moment, we hired an electric mobilty scooter for the first time from Ableworld , Newark , we were served by Nick who we found very polite and helpful .we are planning another visit to Newark in the future and will certainly use Ableworld again .

6 June 2022
Unprompted review
Ableworld - Newark logo

Reply from Ableworld - Newark

Hello Mr Stewart,

Thank you for leaving us a great review. We are thrilled to hear that Nick from our Newark store was polite and helpful during your visit. We hope your wife enjoys her mobility scooter. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

Helping hands

We had a family emergency and had urgent need of a wheelchair, to be delivered to a hotel some distance from the shop. Nick had immediate understanding of the problem, and absolute willingness to solve it. Wheelchair was delivered on time - and of excellent standard too. Service from this shop is exceptional. A real gem. Highly recommended

1 March 2022
Unprompted review
Ableworld - Newark logo

Reply from Ableworld - Newark

Hello Jenny,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Nick from our Ableworld Newark store was able to help you in your family emergency by providing you with a Wheelchair in a timely manner. We hope to see you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Disability Equipment

Recently having to start buying disability aids from both the Lincoln and Newark branches I have been very impressed by the care shown to all customers from both the staff in the shop to the engineer delivering any equipment bought. Advice and guidance is given for each item purchased and the engineer goes that extra mile to make sure everything is understood and fitted correctly.

15 August 2021
Unprompted review
Ableworld - Newark logo

Reply from Ableworld - Newark

Hello Vulcan,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that both our Newark and Lincoln store teams have always shown care to customers when you visit. It's great to hear our team go the extra mile to make sure everything is understood. We hope to see you again.

Kind Regards,
Ableworld

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