I would recommend Ableworld. Denise in the Newport store was very helpful and knowledgeable when purchasing a mobility rise and recline chair for my mum. The delivery men were excellent, explained eve... See more
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What can I say! Service and staff were wonderful. ! Made me feel at ease , as I was reluctant to purchase a mobility scooter ,due to my own vanity! There was no pressure selling ,which was another... See more
Company replied
My mother is in a care home near Newport. Ableworld (Newport) was recommended by someone at the home. We were looking for a recliner chair. I am in London and was unable to take measurements, visit th... See more
Company replied
Denise knew exactly what we needed, handled mums questions with ease, ensured she was comfy and made mum feel in charge. Denise was incredibly helpful. knowledgeable and kind. Chair delivered when... See more
Company replied
Company details
- #34 of 72 best companies in Mobility equipment supplier
- #19 of 37 best companies in Disability equipment supplier
- #16 of 26 best companies in Hospital equipment and supplies store
- #8 of 13 best companies in Wheelchair Shop
About Ableworld - Newport (South Wales)
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Malpas Road 219, NP20 5PP, Newport, Wales, United Kingdom
- 01633 960 779
4.3
Excellent
7 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Excellent service
I would recommend Ableworld. Denise in the Newport store was very helpful and knowledgeable when purchasing a mobility rise and recline chair for my mum. The delivery men were excellent, explained everything to my mum about the remote and phoned to let us know when they were 30 minutes away. Ordering to delivery only took 2 weeks. Excellent service and good price
21 August 2025
Unprompted review
Reply from Ableworld - Newport (South Wales)
Hi,
Thank you so much for your kind words! We’re thrilled to hear that Denise and our delivery team could make the process smooth and informative for your mum. We’re delighted that you had a positive experience from ordering to delivery, and we truly appreciate your recommendation!
Take care,
Ableworld
What can I say!
What can I say! Service and staff were wonderful. ! Made me feel at ease , as I was reluctant to purchase a mobility scooter ,due to my own vanity! There was no pressure selling ,which was another thing I was dreading! Chelsea was so knowledgeable , and patient !
I have already recommended this store to a friend!
Thankyou for making this experience so smooth!
15 August 2025
Unprompted review
Reply from Ableworld - Newport (South Wales)
Hi Carol,
Thank you so much for your lovely feedback! We’re thrilled to hear that Chelsea made you feel at ease and provided such knowledgeable and patient support. It’s wonderful to know you had a smooth, pressure-free experience, and we really appreciate you recommending us to your friend!
Take care,
Ableworld
Highly recommended
Visited the branch on Saturday to get a new chair for my m-i-l , Denise made our visit a lovely experience , no hard sell like some places just good information and a patient presence
12 July 2025
Unprompted review
Reply from Ableworld - Newport (South Wales)
Hi,
Thank you for your lovely feedback! We're so pleased to hear Denise made your visit such a positive experience. 😊
We believe in offering helpful advice without the pressure, so it's great to know that came across. We'll be sure to pass your kind words on to Denise — she'll really appreciate them!
Thanks again for choosing us.
Take care,
Ableworld
outstanding service -helpful and kind
Denise knew exactly what we needed, handled mums questions with ease, ensured she was comfy and made mum feel in charge. Denise was incredibly helpful. knowledgeable and kind.
Chair delivered when was due to be, promptly and mum very happy . thank you
2 September 2024
Unprompted review
Reply from Ableworld - Newport (South Wales)
Hi Marina,
Thank you for taking the time to leave us this review. We are thrilled to hear our Newport South Wales store (especially Denise) was able to assist you and your mum on your visit to the store. We appreciate all your lovely words and hope to see you again soon.
Take care,
Ableworld
Sensitive to needs of long distance purchase
My mother is in a care home near Newport. Ableworld (Newport) was recommended by someone at the home. We were looking for a recliner chair. I am in London and was unable to take measurements, visit the store, etc. I had several long conversations with different members of staff who listened to what I was saying and went out of their way to help me. They were also willing to go out to the care home to take measurements, and liaised directly with care staff for this and for delivery rather than relying on me to organise it. They were authentic and reliable throughout, eg., talking about choice of colour - perhaps choosing a darker colour for someone with Parkinson's who might spill their drink. And the chair, which is exactly what we hoped for, arrived very promptly following payment. Highly recommended.
31 October 2024
Unprompted review
Reply from Ableworld - Newport (South Wales)
Hi Claire,
Thank you for taking the time to leave us this review. We are so thrilled to hear our Newport South Wales store was able to assist you and your mum in getting her the perfect riser recliner for her specific needs! We wish you both all the best and hope to see you again soon.
Take care,
Ableworld
Bought a scooter from Ableworld
Bought a scooter from Ableworld, Newport and Paul was amazing. He was so knowledgeable and extremely patient with us, he is an absolute credit to the Newport store. If we require any further products, we will not hesitate to return. A very positive, shopping experience.
29 May 2024
Unprompted review
Reply from Ableworld - Newport (South Wales)
Hello Jo,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Newport South Wales team provided great service on your visit. We hope to see you again.
Take care,
Ableworld
Visited Newport South Wales store and…
Visited Newport South Wales store and was extremely impressed how professional friendly and easy to speak to the staff. 10/10
15 April 2024
Unprompted review
Reply from Ableworld - Newport (South Wales)
Hello,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Newport South Wales team provided great service on your visit. We hope to see you again.
Take care,
Ableworld
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