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Ableworld - Stockton Reviews 

45
TrustScore 4.5 out of 5

4.7

3 Collectables Retail Park, Portrack Lane, TS18 2LX Stockton on Tees, Durham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I rang Ableworld due to damage on my mums stair lift that stopped working, they responded brilliantly changing appointments to fit in our repair. The engineer came same morning carrying replacement pa... See more

Company replied

Rated 5 out of 5 stars

The manager and engineer at the Ableworld shop on Portrack Lane, Stockton were ‘knights in shining armour’ on Friday 6/1/23. My daughter is a Community Nurse and had stopped to complete some paperwork... See more

Company replied

Rated 5 out of 5 stars

Just left the Ableworld Stockton store after going in to purchase mobility scooter batteries for my dad's scooter. We were assisted by a lady called Gemma who was an absolute gem, she was super helpf... See more

Company replied

Rated 5 out of 5 stars

Well,what can I say,Diane and Mark have done it again. What a fantastic team they are, no pressure put on me and my friend when we visited the Stockton store, let us browse without being behind us a... See more

Company replied


Company details

  1. #33 of 72 best companies in Mobility equipment supplier
  2. #19 of 37 best companies in Disability equipment supplier
  3. #15 of 26 best companies in Hospital equipment and supplies store
  4. #8 of 13 best companies in Wheelchair Shop

About Ableworld - Stockton

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • 3 Collectables Retail Park, Portrack Lane, TS18 2LX, Stockton on Tees, Durham, United Kingdom

  • 01642 602962

4.7

Excellent

TrustScore 4.5 out of 5

45 reviews

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4.7

All reviews

(45)

493 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited stockton store and was well…

Visited stockton store and was well dealt with by shiela who couldn’t do enough for me I purchased a new scooter which I thought was very good and the delivery was great everyone was very good and helpful much appreciated thank you very much

6 October 2021
Unprompted review
Ableworld - Stockton logo

Reply from Ableworld - Stockton

Hello Norman,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that our Stockton team were helpful with finding you a new scooter recently. We hope you like it and we hope to see you again soon.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommended And a big thank you to Gemma and Co for a wonderful experience.

19 September 2021
Unprompted review
Ableworld - Stockton logo

Reply from Ableworld - Stockton

Hello Alex,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Gemma and the team delivered a wonderful experience when you visited in store recently. We hope to see you again.

Kind Regards,
Ableworld

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