Above Lending Reviews 4,571

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,058 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and extensive knowledge, making the loan application process smooth and understandable. Many highlight the exceptional customer service, noting that representatives are supportive, clear in their explanations, and dedicated to addressing all concerns. The overall service is described as excellent, with people appreciating the ease and efficiency of the process, from initial application to setting up payment schedules. However, some people were dissatisfied with aspects related to payment and the clarity of information provided. A few customers mentioned confusion regarding additional funds or felt that certain details, such as the tax implications of debt settlement or income verification requirements, were not adequately explained upfront.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Service

People report positive experiences with service. Customers praise the ease and efficiency of the loan... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the flexibility in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more

Company replied

Rated 5 out of 5 stars

Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more

Company replied

Rated 5 out of 5 stars

I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more

Company replied

Rated 5 out of 5 stars

Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Very informative and pleasant young…

Very informative and pleasant young lady I delt with. Happy with outcome.

29 April 2026
Above Lending logo

Reply from Above Lending

Hi Douglas!

Thank you so much for taking the time to share your experience, and congratulations on the exciting strides you’re making towards reaching your goals!

We’re delighted to hear that our team member was both informative and pleasant throughout the process and that you walked away happy with the outcome. That’s exactly the kind of experience we hope to provide, and we’re grateful you chose Above Lending to be part of your journey.

If you ever have any questions or need anything along the way, please don’t hesitate to reach out to us at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 1 out of 5 stars

Interest rate are ridiculous High

Interest rate are ridiculous High! I would avoid using above lending services.

16 April 2026
Above Lending logo

Reply from Above Lending

Hi Feyishara!

Thank you for sharing your thoughts. We understand that interest rates are an important part of any financial decision and can sometimes feel overwhelming.

We appreciate you recently choosing Above Lending to assist with your financial goals. Many customers come to us looking for a way to consolidate payments, resolve balances faster, and create a more structured repayment plan moving forward.

While rates can vary based on a number of factors, we do work to remain competitive within the lending space. One advantage of the loan is that there are no prepayment penalties, so customers always have the flexibility to make additional payments and reduce their overall interest over time.

If you’d like to speak with our team about your account, we’d be happy to help at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Very friendly and answered my questions

Very friendly and answered my questions

5 May 2026
Above Lending logo

Reply from Above Lending

Hi Amanda!

Thank you so much for the kind review, and congratulations on the exciting progress you’re making toward your financial goals!

We’re so happy to hear our team members were friendly, helpful, and able to answer your questions throughout the process. Making sure our customers feel comfortable and supported every step of the way is incredibly important to us, so your words truly mean a lot.

Thank you again for choosing Above Lending! If you ever need us, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Everyone that I came in contact with at…

Everyone that I came in contact with at Above Lending has been very helpful, friendly and professional. God bless all of them and they all deserve a raise 🫡

28 April 2026
Above Lending logo

Reply from Above Lending

Hi Lavell!

Thank you so much for the amazing review and congratulations on the exciting progress you’re making toward your financial goals. We’re truly grateful you chose Above Lending to be part of the journey with you.

It means a lot to hear that every team member you connected with left such a positive impression. Creating a helpful, friendly, and professional experience is exactly what we strive for, and your kind words absolutely made our day.

If you ever need us, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Libby was great

Libby was great. She walked me through every step of the process and was very patient.
Give her a raise

5 May 2026
Above Lending logo

Reply from Above Lending

Hi Anne!

Thank you so much for the review, and congratulations on getting to the finish line with your loan approval!

We love this!...and Libby will definitely be smiling when we pass this along to her! We’re so glad she walked you through everything and made the process feel easy and comfortable.

If you ever need anything, please feel free to reach out to us at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

We spoke with Patrick

We spoke with Patrick. He was awesome, very friendly, very helpful and very knowledgeable. He took his time and patience and explained everything to us. Thank you for all your help. And thank Patrick for us too.

5 May 2026
Above Lending logo

Reply from Above Lending

Hi Harvey!

Thank you so much for the kind review, and a HUGE congratulations on your new loan with Above Lending!

We’re so glad to hear that Patrick made such a strong impression. Friendly, knowledgeable, and patient support goes a long way, and it’s great to know he took the time to walk you through everything. We’ll absolutely pass this along to him and his manager, they’ll really appreciate it!

If you ever need anything, please feel free to reach out. We’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Customer service.

Customer service.
Detailed.
Friendly.

27 April 2026
Above Lending logo

Reply from Above Lending

Hi Tamara!

Thank you so much for the review, and congratulations on the progress you're making. We truly appreciate you choosing Above Lending to be part of your next steps!

We love hearing that your experience was detailed, friendly, and centered around great customer service. That’s exactly what our team works hard to deliver every day.

If you ever need anything, please feel free to reach out. We’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Great customer service …

The person I spoke with work me through the process and explained what I should expect going forward. Thank you

4 May 2026
Above Lending logo

Reply from Above Lending

Hi Delmy!

Thank you so much for the wonderful review, and congratulations on your approval!

We’re so glad to hear you had a great experience and that our team member took the time to walk you through the process and set clear expectations for what’s ahead. That kind of support is exactly what we aim for.

If you ever need anything, please feel free to reach out. We’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

It was easy and fast

It was easy and fast
Patrick was great and made the process easy.-

4 May 2026
Above Lending logo

Reply from Above Lending

Hi Kari!

Thank you so much for the review, and congratulations on getting through the process so smoothly. We truly appreciate you choosing Above Lending to be a part of the next chapter in your financial journey!

We’re so glad to hear everything felt easy and fast, and that Patrick made the experience that much better. We’ll be sure to let him and his manager know, they’ll be excited to hear this!

If you ever need anything, please feel free to reach out. We’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Lady on phone was very knowledgeable

Lady on phone was very knowledgeable, helpful and a delight to talk to.

4 May 2026
Above Lending logo

Reply from Above Lending

Hi Kim!

Thank you so much for the kind words, and congratulations on the great progress you're making. We truly appreciate you choosing Above Lending to be part of this experience.

We’re so glad to hear that our team member was knowledgeable, helpful, and a delight to speak with. That’s exactly the kind of experience we aim to provide, and it’s great to know it came through.

If you ever need anything, please feel free to reach out. We’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

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