AB Plumbing & Heating Reviews 

343
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We recently had our bathroom completely renovated by AB Plumbing & Heating, and I couldn't be happier with the finished result. From the initial consultation through to completion, the service wa... See more

Rated 5 out of 5 stars

AB Plumber arrived on time, was courteous, efficient and explained what he was doing and why, also asked me if I was happy at each stage, and tidied up at the end!, so no regrets. He also popped out t... See more

Rated 5 out of 5 stars

Clear, transparent free assessment highlighting risk factors of working on dated CH system. This gave me confidence to proceed with works. Scheduled appointment - Adams team are in demand. T... See more

Company replied

Rated 5 out of 5 stars

New Worcester boiler installed after my very old one broke down. Absolutely excellent service. Quickly sent an engineer to check safety of the old boiler. Admin staff were really helpful and made an e... See more

Company replied

Company details

  1. Heating service
  2. also in
  3. Gas installation service
  4. Plumber

Written by the company

A Bailey Plumbing & Heating Ltd was established in 2015 trading as AB Plumbing & Heating. Since then has been providing professional plumbing, heating and gas services. We provide high quality installation, maintenance and repair to domestic households and businesses throughout Birmingham. Our customers benefit from fully qualified and experienced plumbers and gas safe registered engineers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

343 reviews

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4.5

All reviews

(343)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service from first contact with Sam in the office to completing the job and getting the boiler up and running. I had not used this company before but will do so in the future because of the service received. Thank you from a very grateful customer.

21 April 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Lynda,

Thank you for your excellent feedback. I have passed your comments over to Sam and she is very appreciative of your review.
We're glad to hear you're satisfied with our engineers work and we look forward to working again with you in the future.

Thank you,
Adam

Rated 5 out of 5 stars

Great communication

Great communication, covid secure delivery of service.
The plumber just got on with the job in hand and done quickly and professionally :)

19 April 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi,

Thank you for leaving us an excellent review, we appreciate your comments.
Enjoy your new tap!
Don't hesitate to get in touch with our office if you ever need us again in the future. Thank you.

Adam

Rated 5 out of 5 stars

Excellent and very friendly service…

Excellent and very friendly service received from start to finish from AB plumbing for a very reasonable price.
Its was our first time using AB but they will definitely be our plumbers of choice in the future.
Experts with worcester bosch boilers and very informative whilst carrying out the work. Thanks again

16 April 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Chris,

Thanks for your kind words. We work hard to be the go-to company and earn that trust so we appreciate your comments.
Please don't hesitate to contact us if you need us again in the future. Take Care.

Adam

Rated 5 out of 5 stars

Adam and Team were great

Adam and Team were great, really nice bunch of people! I had a new boiler installed to a new location, very knowledgeable and informative in what they do. Amazing job all round and completed everything as promised.

Will definitely be using AB again in the future, well done guys!!

15 April 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Dan,

Thank you very much for your detailed review, we really appreciate it and we're glad we've left you a happy customer.
You're always welcome whenever you need us, just reach out.
Have a lovely week ahead.

Adam

Rated 5 out of 5 stars

Excellent Service

As usual, very friendly efficient service from Sam when booking my boiler service and from Adam who is always excellent at his job. Thank you.

31 March 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Jaydee,

Thank you very much. I have passed your kind words to Sam, she appreciates you leaving a comment. Here if you need us anytime soon. Have a lovely Easter weekend!

Adam

Rated 5 out of 5 stars

I've been a regular customer for a…

I've been a regular customer for a number of years and have always been happy with the work done.

4 March 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Arnie,

Thank you very much for your kind feedback. We appreciate your loyalty here. You know where we are if you need us.

Adam

Rated 5 out of 5 stars

Excellent service

Very easy to book and reliable.
Two plumbers came , who were polite and finished the job quickly.
No mess left behind.
Strongly recommended !

1 March 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi R A,

Thank you for your excellent feedback. I have passed this onto the engineers. We appreciate the effort. Keep Safe and don't hesitate to contact us if you need us in the future.

Adam

Rated 5 out of 5 stars

Excellent service thank you

Excellent service thank you

David Mason

26 February 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi David,

Thank you for taking the time to leave us a kind review. The team appreciates it.

Adam

Rated 5 out of 5 stars

We needed an instant hot water tank…

We needed an instant hot water tank replacing. AB were incredibly helpful and efficient. Their approach is absolutely customer-focussed.

17 February 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Paul,

Thank you very much for your kind feedback, we appreciate you taking the time.
We are customer-focused here at AB, we want you to have a great experience from start to finish and i'm glad that has been conveyed. Have a great weekend and don't hesitate to reach out if you need us again!

Adam

Rated 5 out of 5 stars

Repair to a Sinkerator tap.

I wouldn’t hesitate to recommend this company and already have! Very professional plumber who was also friendly and respected the fact that he was visiting my home. He offered to remove his shoes, wore a mask and tidied up before he left. Sam, who my husband spoke to on the phone, was also friendly and helpful. We were particularly impressed with the follow up call to make sure we were pleased with the service. We will definitely be using them again!

14 February 2021
Unprompted review
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Karen,

Thank you so much for your brilliant review. I know Sam and Lewis were pleased to read this, it's great motivation for our team. Of course, don't hesitate to reach out whenever you need us, we're here to help.
In the meantime, keep safe and have a good weekend!

Adam

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Fixed my bath leak in an hour and communication was excellent. Thank you!

10 February 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Lydia,

Thank you for the 5star review! We're happy that you are satisfied with our service. Please reach out if you ever need us in the future. Stay safe.

Adam

Rated 5 out of 5 stars

Very impressed with AB…

I have been very impressed with AB Plumbing and Heating. From start to finish they have been professional, helpful and friendly - sounds standard but sadly vanishingly rare. I wouldn't hesitate to recommend them.

10 February 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Rachel,

Thank you for your excellent feedback! I hope you are happy with your brand new taps.
Sam informed me you were very happy with the service provided by our plumber, Lewis. We appreciate your comments, I know it means a lot to my team to hear they've done a great job.
Please don't hesitate to reach out to us if you ever need us in the future.

Adam

Rated 5 out of 5 stars

Fantastic work as always

Fantastic work as always. AB Plumbing are professional, friendly, and make sure the job's done right. I will always use them for my boiler and plumbing needs.

10 February 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Nathan,

Thank you very much for your excellent feedback. It's very much appreciated by the team and grateful to have a loyal customer. We hope you're well, keep safe and we'll see you next year, if not before!

Sam

Rated 5 out of 5 stars

Great job

Great job, thanks

9 February 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Joe,

Thank you for taking the time to write a review and for the 5stars!
Please don't hesitate to contact us if you need us in the future, we're here to help. Have a great day.

Adam

Rated 5 out of 5 stars

Excellent communication

Excellent communication, the engineer was punctual, thorough and provided good advice. Many thanks.

6 February 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi MD,

Thank you for your feedback, I know our team really appreciate these comments.
We've done a couple services for you now and I'm glad you can count of us to help when you need us.
Have a great weekend. Keep Safe and we'll see you next year!

Adam

Rated 5 out of 5 stars

Vaillant Ecotec annual service

Smart uniforms. Good communication. Good value for money. I have booked a reminder for my Vaillant Ecotec to be serviced next year already!

5 February 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Paul,

Thank you for your kind and honest review. We appreciate the 5- stars! We shall indeed see you in a years time for your next service. Please remember we are here if you need us in the meantime. Have a great weekend Paul.

Adam

Rated 5 out of 5 stars

Very professional

Very professional, polite and helpful. I will definitely use again
Arrived on time

30 January 2021
AB Plumbing & Heating logo

Reply from AB Plumbing & Heating

Hi Lisa,

Thank you so much for taking the time to write us a review. We hope you have received your boiler service report already and we look forward to seeing you again next year. Don't hesitate to get in touch with Sam if you need anything. Have a great week!

Adam

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