Absolutely no customer service, delivery was over 4 weeks late infact the only thing they did right was take my money, well done will never use again!! There was no email on the 18th or 20th infact i... See more
Company replied
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EDIT: After contact from Blue Line it appears it was an error on behalf of their suppliers logistics partner. Only a 4-star review due the fact that if I had not raised the issue they would just... See more
Company replied
After ordering online, they contacted me by phone to apologise that one of the products would not be available for 4 weeks. I was offered a few options included a refund , which I took this time. It m... See more
Company replied
excellent packaging, prompt service. Chris at Blue Line took the trouble to inform me that some special sanding belts were instock. Will shop with them again as preference
Company replied
Company details
Written by the company
Abrasives Warehouse (formerly Blue Line Abrasives) is the UK's leading distributor of sia Abrasives. We supply a huge range of abrasive products to the building interior, furniture production, metalworking, aerospace and automotive industries. We offer bulk discounts on a large number of the sia Abrasives products we offer; including abrasive rolls, sandpaper sheets, sanding strips, foam pads & blocks, abrasive discs, delta discs, flap discs, flap wheels, sanding belts, brushes, polishing systems and system components. Free delivery is available on any orders over £30. Products in stock at our UK warehouse will be delivered next day, if ordered by 10:30am. Payment options accepted include PayPal, Mastercard and VISA.
Contact info
36 Stanley Road, Whitefield, M45 8QX, Manchester, United Kingdom
- hello@abrasiveswarehouse.co.uk
- abrasiveswarehouse.co.uk
10% Off Your First Order
3.5
Average
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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Reply from Abrasives Warehouse
Thank you for your review Rasool!
excellent packaging and service
excellent packaging, prompt service. Chris at Blue Line took the trouble to inform me that some special sanding belts were instock. Will shop with them again as preference
20 May 2025
Reply from Abrasives Warehouse
Thank you for the great review Chris!
When i ordered it said in stock and…
When i ordered it said in stock and available 2-3 days.
now saying 6 weeks......avoid!!!!
2 May 2025
Reply from Abrasives Warehouse
Hi Peter, sorry to hear you feel you have had a negative experience with us on this occasion. I have done some investigating into the matter and can see you purchased a pack of ‘1919 siawood + Wide Sanding Belts 930 x 1,525mm’ in P150 grit on 2nd May 2025.
Whilst most of the grit sizes for this product are stocked in the UK and available on a next-working day delivery, the P150 grit option is a made to order product. Therefore, this item has a 5 – 6 week lead time, as shown on the product page after selecting the grit size ‘150’. This shipping period is also stated in the ‘Description’ tab on the product page, the basket area and the confirmation email you would have received after placing your order. I can see your order is expected to be with you around 3rd June 2025.
In addition, I can see you placed an order for the same product on 14th September 2024. Following this order, we discussed the delivery period and you were informed then that the 5 – 6 week lead time was correct. However, as there was stock in the European warehouse, we were able to supply this quicker on this occasion.
We strive to provide our customers with the best shopping experience we can, which includes providing all relevant information on shipping times at the point of sale, to allow our customer’s to make an informed decision on their purchase. If you feel we haven’t lived up to this expectation, please contact us on hello@bluelineabrasives.co.uk and we can investigate the matter further.
Great service and prices
Great service and prices, adjusting quantities at online checkout can be slightly challenging but other than that excellent
28 April 2025
Reply from Abrasives Warehouse
Hi Daniel, thank you for your review. We are always looking for ways to improve our customer's shopping experience, so we will review our basket area to see how we can make this process smoother.
If there are any particular examples of how adjusting the quantities can be challenging, please send any feedback to hello@bluelineabrasives.co.uk so we can try to combat any challenges you may have come across.
Reply from Abrasives Warehouse
Hi Ian, thank you for your review!
We try to be as competitive as possible on our abrasives, whilst also offering a variety of discounts on bulk orders.
Please let us know on hello@bluelineabrasives.co.uk if you do find the same products cheaper elsewhere and we will see if there is anything we can do.
Reply from Abrasives Warehouse
Thank you for your great review Philip! We look forward to serving you again :)
Reply from Abrasives Warehouse
Thank you for your review!
Reply from Abrasives Warehouse
Thank you Clint :)
Order complete, happy customers
Order incomplete, efforts to contact blue line have been fruitless. Not sure I’d use them again
Our order has been completed, thanks to the help of Chris from Blue line, who kindly rang and explained the problem, which was out of their control.
Would recommend, he couldn’t have been more helpful.
Thanks.
3 December 2024
Reply from Abrasives Warehouse
We're sorry you feel you have had a negative experience with us. Looking through our inboxes and contact form requests, we haven't received any communication from yourself on the matter.
We are keen to investigate the issue, so please send an email through to hello@bluelineabrasives.co.uk with any details on why your order was incomplete.
Reply from Abrasives Warehouse
Thank you for your excellent feedback Jason!
Reply from Abrasives Warehouse
It's great to hear you enjoyed your ordering experience! Thanks Chris!
Great product quick delivery
18 September 2024
Reply from Abrasives Warehouse
Thank you for your feedback :)
Good prices with a fast service.
Good prices with a fast service.
I needed some information and I sent an email with the question. They came back straight away and even tried to get an answer for me even though it was a small question, thank you Chris
26 August 2024
Reply from Abrasives Warehouse
Thank you for your feedback Charles!
Great experience with the team
Great experience with the team, quick response to my query and excellent service all round.
Thanks you very much and I would certainly use you again next time.
24 June 2024
Unprompted review
Reply from Abrasives Warehouse
Thank you for such great feedback!
Good srvice from Blue Line
I ordered three different grades of velcro-backed abrasive sheets. All three packs came in one parcel within a couple of days of my placing the order.
The sheets I received were exactly what I had ordered and were of excellent quality.
8 April 2024
Reply from Abrasives Warehouse
Thank you Ian! :)
Quick response
Quick response to my queries. Great service. Look forward to receiving my parcel.
12 April 2024
Reply from Abrasives Warehouse
Hi Abel. As stated in our delivery policy, any orders placed after 16:00pm Monday - Thursday or 13:00pm on a Friday will be dispatched the next working day.
Since we received your order at 14:15pm on Friday, this was dispatched today on a next day delivery, so your products should be with you tomorrow.
You can find further information on our delivery policy here https://bluelineabrasives.co.uk/delivery-policy/ (also found in the footer of our website, under 'Customer Information').
If you haven't received your order by Wednesday, please contact us on hello@bluelineabrasives.co.uk and we will investigate further.
Perfect Service
Ordered a few disks and arrived next day perfect service.
3 January 2024
Unprompted review
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