Absolutely abysmall company. Won't allow me to withdraw the money from my own ISA. Doesn't bother themselves respinding to emails, phone calls etc. Stay well away.
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See what reviewers are saying
I applied to take my 25% tax-free cash – £18,500 – back in November 2025. They took 90 minutes on the phone with me just to confirm they'd send a form. A month went by. I hadn't got it. I called aga... See more
abrdn Self Investor Platform. I originally started investing in funds when the platform was AXA but now its abrdn who 'run' the self investor platform. Its closed to new users now (thank God!) and the... See more
Company replied
What happened ? There I was merrily plodding along with a few Standard Life Shares , getting dividends every year . Filing my tax returns, downloading easily accessible statements. Happy Days . Then... See more
Company details
- Investment company
- Asset manager services
- Financial advisor
- Financial Planner
- Fund management company
- Investment service
Written by the company
At abrdn, our purpose is to enable our clients to be better investors. Our business is structured around three vectors – Investments, Adviser and Personal – focused on the changing needs of our clients: - Across markets globally, we build investment solutions to enable clients to create more opportunities for their futures. - Our platform technology and tools help UK wealth managers and financial advisers create more opportunities for their clients and their businesses. - Our personal wealth business offers tailored services to help individuals in the UK create financially secure futures in a way that works for them. abrdn plc manages and administers £542 billion of assets for clients, and has over 1 million shareholders. (Figures as at 31 December 2021) abrdn.com Capital at Risk.
Contact info
1 George Street, EH2 2LL, Edinburgh, United Kingdom
- abrdn.com
1.2
Bad
182 reviews
Replied to 11% of negative reviews
Typically replies within 2 weeks
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Disappointing
After standard-life has apparently sold, I am a new shareholder and customer at abrdn. I am very dissatisfied. Long processing times, very long queues for callers from Germany. Made very complicated, if you want to get your money.
31 August 2021
Unprompted review
Tried to book on here
Tried to book an Airbnb place on this site and got totally lost. Think I'll spend my money on shares instead.
7 August 2021
Unprompted review
Truly awful company
Truly awful company. Service is at snails pace at best. They have dragged their heels when dealing with my Aunts will/estate, hiding behind COVID for their inefficiencies.
20 June 2021
Unprompted review
Lacking ESG (Environmental Governance)
Have 3 different accounts here for my nieces and nephews. Wrote to Aberdeen Standard Investments to cancel all the very bulky company reports I was receiving for their investment trusts held. Received a reply from them stating this currently can not be done and all hard copies of reports must be sent to me. That is X3 the amount required to the same address which go into the bin.
In this day and age of global warming and targeted carbon expenditure I am shocked at Aberdeen Standard Investments lack of accountability by sending hard copy Investment Trust Company reports.
They are lacking Environmental Governance (part of ESG).
This is terrible in the 20th century and investors who are aware of environmental impacts and global warming should think carefully before joining Aberdeen Standard Investments.
27 May 2021
Unprompted review
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