Absalom Classics Reviews 

138
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lovely shelf, customer service was prompt and helpful with my inquiries. Will be back to purchase the desk version to match!

Rated 5 out of 5 stars

I ordered a bar stool in green to go with my A0 drawing board. Absolom made a custom height stool. It is perfect! The craftsmanship and the colour are fantastic ☺️

Rated 5 out of 5 stars

I ordered three bar stools in aged oak and green moss steel and whilst the wait felt like forever (3 weeks) when they did arrived they took my breath away. These are beautifully designed and cons... See more

Rated 4 out of 5 stars

Lovely bookshelf which matches a sideboard we ordered a few years ago perfectly! Delivered with care by an excellent courier. Only minor gripe would be I hadn't realised the side supports extend above... See more

Company details

  1. Home Furniture Shop

Information provided by various external sources

We make the highest quality industrial style solid wood furniture for classy homes and businesses throughout the UK and Europe. With our focus on quality, sustainability, and durability, we simply cannot be beaten on value.


Contact info

4.8

Excellent

TrustScore 5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(138)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great, stylish, functional desk. Perfect for my lock-down office. A desk to last a lifetime

24 April 2020
Unprompted review
Rated 5 out of 5 stars

Really pleased with the desk

Really pleased with the desk. A good solid piece of furniture and looks good too. Delivery was in about three weeks so almost two weeks quicker than the estimated time.
Overall, really happy and would use them again.

18 March 2020
Unprompted review
Rated 5 out of 5 stars

Really happy with my purchase

Really happy with my purchase. Arrived in just under 4 weeks (3-5w estimated), and it's gorgeous. Quality workmanship, even better than it looked in the picture. Highly recommended.

18 March 2020
Unprompted review
Rated 5 out of 5 stars

Quality product and helpful service

I needed a custom size table rather than a standard and Absalom were prompt and helpful in assisting with this and again when I needed to change the delivery date.

The table and stools arrived on time and seem like very good quality and just as described. I particularly like the smooth wooden top as it's being used as a kitchen island so any cracks, knots etc. would make it difficult to clean.

20 February 2020
Unprompted review
Rated 5 out of 5 stars

Console table and shelf

I ordered a console table and shelf. The console table needed to be a specific size to fit the space. Absalom Classics were able to make it to my specification.

It looks amazing and the quality is excellent, would highly recommend.

20 February 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely Absalom!

I like the fact the wood is reclaimed and it is a very sturdy steel frame construction (heavier than it looks!). Nicely stained, very well wrapped on delivery, dimensions accurate. All good.

13 February 2020
Unprompted review
Rated 2 out of 5 stars

Furniture ok but zero customer service.

I bought a desk online in January, a basic industrial item for £339 which is not cheap but I liked the sound of the company. I chased after not hearing about delivery, and again when the advised time frame came and went. On the day of delivery the time slot came and went with no communication. The desk was eventually dumped on my doorstep with no explanation or apology. I then contacted Absalom Classics to express my frustration. That was a week ago and I haven’t heard back….

12 February 2020
Unprompted review
Absalom Classics logo

Reply from Absalom Classics

Thanks for the review, and apologies for the issues with delivery -

Your order was delivered exactly 5 weeks after ordering, which is line with the '3-5 weeks' advertised on our website, but our customer service team advised you that it would be sooner (i.e. closer to the 3 weeks) and it was of course later - apologies for this, this was due to issues with our goods dispatching service at the time. We have reviewed our website to make sure the delivery times are clear.

Regarding the 'dumping' of the desk on your doorstep - we've never before heard this from our courier service in the large number of orders they've delivered. We employ them for their premium delivery service, which should include an allocated timeslot (and on-time delivery), two-person delivery to a downstairs room of choice, and communication with an actual person (rather than an automated booking service) - we've asked them to respond as this is certainly not what we expect or understood to be going on.

We received your email - you mentioned that you had to cancel patients, that 'the desk had better be bloody amazing', and that our Google reviews are not an accurate reflection of our service - we had taken this to be an expression of your - understandable - frustration, and did not realise that you expected a response.

Again, apologies for the problems with the delivery timeslot - as mentioned we are awaiting feedback.

If an order is urgent, or there is a delivery deadline, we advise our customers to select the 'priority manufacture and delivery service', and to let us know of any deadlines so we can organise appropriately.

Thanks







Rated 5 out of 5 stars

The gold standard of quality

The gold standard of quality. Quality product, quality service. I’m glad I didn’t bother with the high street brands. This is quality at its finest. Please bring an Absalom Classics Outdoor range to market for next summer. Thanks Paul.

13 November 2019
Unprompted review
Rated 5 out of 5 stars

Amazing product, amazing customer service

I ordered a few items including a custom made desk and the Absalom team were so accommodating and quick to reply to my various queries and requests. The quality of the pieces is top notch, delivery was great, and I wouldn’t hesitate to use them again.

3 October 2019
Unprompted review
Rated 5 out of 5 stars

A beautiful product that was delivered…

A beautiful product that was delivered quickly and efficiently.

I have been looking for this type of desk for a really long time and I cannot recommend it enough. It is a wonderfully crafted piece of furniture.

15 September 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful bespoke table

I loved Absalom Classics breakfast bar but wanted it to be a bit larger. They were more than happy to create a bespoke table for me! They had it finished in 4 weeks and it was even more beautiful than I expected when it arrived! I’m so happy with the table and would 100% order from them in the future!

14 September 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look