absence.io Reviews 548

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the user experience, highlighting its ease of use, intuitiveness, and straightforward design. Many people find the tool minimalistic and super user-friendly, making tasks like vacation planning very convenient. The interface is often described as smooth and efficient, with everything working quickly and obviously. However, some people mentioned occasional UX issues that can slow down daily usage, such as difficulties with attaching documents after filling an absence or problems with dragging and dropping vacation dates. A few other people also felt that the login process could be time-consuming.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its ease of use, intuitive... See more

Website

Consumers find the website experience to be ambiguous. Many users praise the super easy, user-friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm overall satisified with the service but there are some UX issues which can slow down the daily usage. I know that "some issues" is not a help but I'm currently too tired to give you details but d... See more

Company replied

Rated 5 out of 5 stars

Does what it says on the tin. What would make it better would be able to create a list of people to notify rather than having to add them for each and every absence.

Company replied


Company details

  1. Software Vendor
  2. Recruitment
  3. Software company

About absence.io

Written by the company

English

absence.io has been a trusted partner for digital HR solutions for over 10 years – proudly developed by our small and dedicated team based in Munich and Berlin.

Our intuitive software combines four essential features in one platform:
  • Leave management
  • Time tracking
  • Digital personnel files
  • Expense and travel reimbursement

We help companies of all sizes simplify and streamline their HR processes – from vacation planning to working hours and document management – all in one secure system.

Our platform is fully GDPR-compliant, hosted exclusively on servers located in Germany, and meets the highest security standards. Accessible via web and mobile app, absence.io gives employees and managers easy access anytime, from anywhere.

With a focus on ease of use, legal compliance, and continuous development, absence.io is HR software – made in Germany.

---------------------------------------------------------

Deutsch

absence.io ist seit über 10 Jahren der zuverlässige Partner für digitale HR-Lösungen – entwickelt von einem engagierten Team in München und Berlin.

Unsere benutzerfreundliche Software vereint vier zentrale Funktionen in einer Plattform:
  • Abwesenheitsverwaltung
  • Zeiterfassung
  • digitale Personalakte
  • Spesen- und Reisekostenabrechnung.


Wir unterstützen Unternehmen jeder Größe dabei, HR-Prozesse effizient, transparent und rechtskonform zu gestalten. Ob Urlaubsplanung, Arbeitszeiterfassung oder digitale Dokumentenverwaltung – mit absence.io behalten HR-Teams stets den Überblick.

Unsere Lösung ist komplett DSGVO-konform, erfüllt die höchsten Sicherheitsstandards und wird auf Servern in Deutschland gehostet. Dank Web-Anwendung und mobiler App haben Mitarbeitende jederzeit und von überall Zugriff.

absence.io steht für einfache Bedienung, rechtliche Sicherheit und kontinuierliche Weiterentwicklung – made in Germany.

Contact info

4.2

Great

TrustScore 4 out of 5

548 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I find it easy to make an absence in…

I find it easy to make an absence in various ways. the tool is flexible and clean design.

20 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Khaled,

Glad you enjoy using our app! Thanks for the awesome review :)

Best,
your absence.io team

Rated 5 out of 5 stars

Excellent

very useful ! excellent App ever

20 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Noura,

Thanks so much for the great review!

Have a great week,
your absence.io team

Rated 5 out of 5 stars

easy to use

easy to use, made our life much easier.
fact that it is connected to slack is great!

18 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hey Marc,

Thanks for the awesome review! We're happy to hear that we've made your life easier :D

Happy Friday,
your absence.io team

Rated 3 out of 5 stars

Hi all

Hi all,
overall it is ok, I do not work with it much.
I do not like you can only book off the morning or the afternon in blocks, sometimes you just need 1 or 2 hours off, and that feature is not there.
Maybe it is the version we use.

Thanks,
Alexa

18 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hey Alexa,

Thanks for your feedback! We totally hear you and are working on this feature so please hang tight as we refine this :)

Have a great weekend,
your absence.io team

Rated 5 out of 5 stars

Great tool

Great tool! Easy to use.

18 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Kenneth,

Great review! Thanks :)

Best,
your absence.io team

Rated 5 out of 5 stars

Absence

Intuitive and gorgeous UI, been using it for over a year without problems

18 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hey Jose,

Our developers will be flattered! Thanks for the stellar review :D

Happy Friday,
your absence.io team

Rated 5 out of 5 stars

a nice and easy to use solution

a nice and easy to use solution, thanks to the team.

18 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Alper,

You're so welcome - we're happy if you're happy so thanks for the great feedback.

Sincerely,
your absence.io team

Rated 5 out of 5 stars

It was one of the best platforms to…

It was one of the best platforms to work with in a multi-cultural company. Simple, intuitive, integrating.

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Corina,

Thanks for the awesome feedback - we're glad to hear that our software fits nicely in your organization :)

Sincerely,
your absence.io team

Rated 4 out of 5 stars

Easy, simple, slightly clunky UX

Enjoy the simplicity of the product. Consistently a little buggy/clunky in terms of UI/UX.

Recent bug example: Calendar numeric dates not matching the correct day of the week.
Clunky example: Selected absence specifics don't save when dates are adjusted. As in, end_at:lunchtime becomes end_at:evening if the days are altered.

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hey Nick,

Thanks for the feedback! One of our Customer reps will get in touch shortly regarding this issue.

Best,
your absence.io team

Rated 4 out of 5 stars

A review obviously has to have a great title! ;)

You're awesome! 4 stars only because I still can't find all the team calendars created in my company so that I can easily import them to my google calendar.

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Jacek,

Thanks for your feedback - a Customer Support rep will get in touch with you regarding the Team Calendar issue!

Best,
your absence.io team

Rated 5 out of 5 stars

No Hesitation to Recommend this Product

Although I only utilise the Absence Management side of this product I wouldn't hesitate in recommending this product to other people

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Kim,

Thanks for the recommendation! Happy to hear that we're fulfilling your absence management needs.

Best,
your absence.io team

Rated 4 out of 5 stars

Easy to use and quite intuitive

The SW is easy to use and quite intuitive. The navigation across pages is sometimes a bit cumbersome and it is not always easy to find information about my own people. On the other hand, I find that a full share of absences from the whole organization is a bit too extensive, not everybody should be entitled to see everybody's else absences and reasons.

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Franco,

Thanks for the feedback regarding our app! I've passed this on to the Product team so they can work to improve our app.

Sincerely,
your absence.io team

Rated 2 out of 5 stars

Clunky interface

Clunky interface, not integrated with my normal calendar.

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Gustaf,

Thanks for your feedback - we would like to invite you to write us at hello@absence.io with your suggestions and comments regarding our app.

Best,
your absence.io team

Rated 5 out of 5 stars

The Absence site is awesome

The Absence site is awesome. Excellent way to see about days and Holidays.

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Eugene,

Happy to hear you think our app is awesome - we think you're pretty awesome too!

Best,
your absence.io team

Rated 5 out of 5 stars

I like the program.

I like the program.

It's nice.

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hey Jennifer,

We like you too! Thanks for the lovely review.

Sincerely,
your absence.io team

Rated 5 out of 5 stars

Simply and useful

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Jalil,

Thank you for the kind words!

Best,
your absence.io team

Rated 5 out of 5 stars

Super enjoyable app

Super enjoyable app! Easy to use and nice overview

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Stefan,

Happy to hear that you find our app enjoyable - we do too! Thanks for the awesome review :)

Best,
your absence.io team

Rated 5 out of 5 stars

It is a great tool to work with

It is a great tool to work with. Recommend it.

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Atanas,

Thanks for the recommendation that means a lot to us!

Best,
your absence.io team

Rated 3 out of 5 stars

No part-time support

Does not support the concept of part-time work. Have to select half office days manually and issue multiple vacation requests...

17 May 2018
Unprompted review
absence.io logo

Reply from absence.io

Hi Foobar,

Thanks for your feedback - I've passed this on to our Product team so they can take a better look at this!

Sincerely,
your absence.io team

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