Absolute Fire & Security Systems Ltd Reviews 

67
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

System upgrade We have had an Alarm system installed by Absolute Security for over 20 years and decided to upgrade. We felt we needed additional detectors and wanted the system connected to our m... See more

Company replied

Rated 5 out of 5 stars

Paul was amazing, helpful and very professional. Paul & Jordan were both at my offices for three days installing intruder alarm, both were friendly but at the same time understanding of my heavy work... See more

Company replied

Rated 5 out of 5 stars

We have used Absolute for years and they provide consistently great service. We recently needed to upgrade our very old alarm system and this was completed with minimal fuss and without an off putting... See more

Rated 4 out of 5 stars

Everything went as planned on the installation. John was friendly, helpful and informative. He also consulted us on where we wanted sensors so they did not look out of place (as well as being effect... See more

Company replied

Company details

  1. Security System Installer

Written by the company

Based in Godalming, Surrey we help homeowners, businesses, schools and other not for profit organisations find the right security system to create the protection they want. We cover the South East of England and offer intruder alarms, burglar alarms, wireless security systems, fire detection systems, CCTV, access control and other security solutions across Surrey, Hampshire, Thames Valley, London and the Home Counties.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(67)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Friendly, helpful and supportive

Everything went as planned on the installation. John was friendly, helpful and informative. He also consulted us on where we wanted sensors so they did not look out of place (as well as being effective). We subsequently had an issue with one of the settings, which it transpired was due to a faulty sensor. John came out and fixed it within a few hours of us calling Absolute. Overall, very pleased with the service so far.

5 January 2022
Unprompted review
Absolute Fire & Security Systems Ltd logo

Reply from Absolute Fire & Security Systems Ltd

Dear Graham,
Thanks very much for the kind and positive review. Glad everything is working well and you are happy with the service received.
Kind regards
Absolute Security Systems

Rated 5 out of 5 stars

Fantastic service from Jordan went…

Fantastic service from Jordan went above and beyond

21 December 2021
Unprompted review
Absolute Fire & Security Systems Ltd logo

Reply from Absolute Fire & Security Systems Ltd

Dear Mini,
Thanks so much for your kind review and compliments of Jordan. This has been passed on to him! Many thanks from all at Absolute Security Systems

Rated 5 out of 5 stars

Loyal customers having new digital system installed for a house move. …

We were moving house locally and have been customers of Absolute Security for over 20 years and have always had a good service from them, including the annual service. As we needed a new alarm system for our new home we opted to go for a digital system The 2 engineers who attended , John and Jordan, were able to install the new digital system efficiently and left the place tidy . They carefully explained how the system works . The whole installation took less than a day . I would not hesitate to recommend Absolute Security , especially as their customer services have always been very good .

7 December 2021
Unprompted review
Absolute Fire & Security Systems Ltd logo

Reply from Absolute Fire & Security Systems Ltd

Thanks very much for your review and years of custom. All the best Absolute Security Systems

Rated 5 out of 5 stars

Outstanding Job

Having recently moved into the area we needed an alarm system and video entry system installed on our property. Absolute Security very quickly sent to incredibly knowledgable assessors for both parts and gave an acceptable quotation. For the two days it took to complete the installation Paul and Jordan were efficient, clean, patient and thorough in the work they did. We could not be happier with the result and would recommend the company and the team without hesitation.

17 November 2021
Unprompted review
Absolute Fire & Security Systems Ltd logo

Reply from Absolute Fire & Security Systems Ltd

Thanks very much for your review, I'm glad everything went well. Enjoy your new home. Best wishes - Absolute Security

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look