Absorb Online Learning Reviews 

229
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TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I paid for a full spread of GCSE's for my son, and he was progressing well and then suddenly was not able to log in anymore, and no emails answered, and the contact number refused to answer (although... See more

Rated 1 out of 5 stars

Impossible to get in touch through the system (Contact Us button doesn't work - its a dead end) or by phone to resolve an issue affecting courses automation. Their representatives are always 'busy'. T... See more

Rated 1 out of 5 stars

Awful. I paid for tutor support, yet have been unable to contact any of my tutors. The courses are majority youtube videos, meaning they are basically just profiting off of someone else’s work, probab... See more

Rated 5 out of 5 stars

My son is doing x2 A levels with Absorb. He has changed his course three times with no additional costs. They have been understanding, informative and above all kind. I wish we'd found them earlier... See more

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Company details

  1. Education & Training

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Helping thousands of students explore their interests, gain qualifications and move on to new careers. Expert tutor support, engaging lessons and interactive resources.


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2.5

Poor

TrustScore 2.5 out of 5

229 reviews

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2.5

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Rated 5 out of 5 stars

My son has been studying for the…

My son has been studying for the computer science course and is only a month in. So far so good. He is really enjoying the course and is finding it easy to understand and manage, so really pleased with how it's going

7 July 2021
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Reply from Absorb Online Learning

Great to hear that your son is enjoying computer science it is rapidly becoming one of our most popular A Levels and IGCSEs. Your comments regarding the content will be passed on to the tutor who works hard to ensure that the content is accessible and easy to follow. Thank you for taking the time to post a review.

Rated 4 out of 5 stars

IGCSE sign-up: easy and pain-free

Signing up for an iGCSE course was extremely easy, and the monthly payment plan option is useful. I was able to get stuck into my course straight away and there is some good guidance available to support this. Can’t comment on the tutor support yet as haven’t really needed it. But so far everything has been very straightforward and accessible. Will likely use Absorb again following completion of this course.

5 July 2021
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Reply from Absorb Online Learning

Thank you for taking the time to post a review. It is great to hear that you found the enrolment process straightforward and the study guide useful. We hope that you enjoy your IGCSE and don't forget to contact your tutor whenever needed for that extra support and guidance.

Rated 4 out of 5 stars

Absorb Online has really helped my…

Absorb Online has really helped my Dister with her GCSE. There is follow up and very good support. I would recommend Absirb for anyone wanting to do a GCSE course oine

9 June 2021
Unprompted review
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Reply from Absorb Online Learning

Great to hear that we were able to help your sister with her GCSE courses and that you found the support effective. Thank you for taking the time to post a review and for the recommendation.

Rated 5 out of 5 stars

IGCSE Double Science

IGCSE Double Science,
I have found the course very easy to follow and informative and have enjoyed my course, I haven't experienced any problems with tutors replying to my queries, they have always replied quickly offering any advice needed.
Although Bridgette was not my tutor, she has always been very helpful to me throughout my course and after; including offering to personally invigilate my exam for me if needed, she is a real asset to Absorb Learning .
I Would definitely recommend and use Absorb Learning again in the future.
J Green

7 June 2021
Unprompted review
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Reply from Absorb Online Learning

Thank you for taking the time to post a review and for the recommendation. It is great to hear that you enjoyed your course and found the tutors helpful and quick to respond. Your comments will be passed on to the relevant members of the team. We hope that Absorb Online Learning has helped you take the next step in whatever you are doing next.

Rated 1 out of 5 stars

Really awful experience

Really awful experience. Constantly went against their tutor policy in response time. every time they did respond it seemed the tutors were fed up with discussions. Every tutor marked assessment was graded at least two weeks late. The videos were few and far between, and were very hard to follow. I can't imagine passing any exam if I used their help solely; I had to hire a tutor and used other apps. Complete waste of money. The layout of the information and teaching was horrendous, especially when you got to the statistics and mechanics sections of the course

1 June 2021
Unprompted review
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Reply from Absorb Online Learning

We have reviewed your account and contact that has been made with Absorb Online Learning regarding your course. In the review it is clear that there were a number of occasions where your messages were unanswered. It appears that this was the result of a technical fault which was then remedied. Had we been made aware of this via email this would have been resolved much sooner.

With regard to your tutor marked assessment, as the tutor explained due to the situation with the exams this year, tutors have faced unprecedented levels of marking leading to longer marking times than usual. This included an additional timed assessment which was provided, administered and marked completely free of charge so that we had sufficient evidence to satisfy the exam centres and exam boards. This was provided at significant cost to Absorb, despite not being part of the course you purchased.

We always welcome feedback on our courses and are constantly reviewing our courses to make them as effective as possible for learners. This is reflected in the 90% of students who achieved A-C grades at A level in 2020 after studying with us.

Rated 5 out of 5 stars

Very supportive

Plenty of assessments to test yourself and I received a lot of support and reassurance in what was a very stressful few months.

26 May 2021
Unprompted review
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Reply from Absorb Online Learning

Thank you for taking the time to post a review. Great to hear that you have felt supported over the last few months and that you have found the course effective.

Rated 4 out of 5 stars

My experience studying Philosophy and Law A-Level

I studied two A-levels with absorb online learning - Law and Philosophy.

My experience as a whole was positive, my philosophy tutor, Suzanna, was always incredibly helpful and easy to contact if I ever had any questions. Her lessons were always informative and there was never any gaps in the teaching, similarly the mini assessments after each lesson were relevant and well structured/written. I feel the resources she suggested to me from the very beginning were very beneficial to my learning! I really enjoyed my philosophy course overall and I am happy with my marks!

Bridgette was not a tutor of mine, but if I ever had any queries or concerns, I felt comfortable in contacting her and she was always so polite and extremely helpful and understanding throughout the entirety of my learning. She always got back to me quickly and sorted out any issues swiftly, she’s truly amazing and I am so grateful to have had her throughout my time with absorb.

However, my law A-level I feel was not to the same standards as my philosophy. I found it difficult to get in touch with my tutor and mainly had to go through other people to get in contact with them.
I feel there was gaps in the lessons (resulting in me having to buy two textbooks in order to supplement my learning) as well as this, the mini assessments were not always relevant to what I had just learnt and there were many gaps in these too, as some assessments were missing.
I also had trouble with my tutor in that they did not mark my work within the 10 days after I had submitted it and when asking for a predicted grade to send to my university, they downgraded me by two grades which caused me immense stress, luckily the grade was eventually changed to what it should have been and it didn’t jeopardise my opportunity of getting into my chosen university.

As I was doing two a-levels I was able to compare the standards against each one, so overall I would recommend absorb online learning and definitely philosophy!

23 May 2021
Unprompted review
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Reply from Absorb Online Learning

Thank you for taking time to post a review and for the recommendation. It is always great to get feedback on our content and tutor support. Your comments will be passed on to ensure that team members get the positive feedback, but also so that we can review any areas for improvement. Our content is constantly being reviewed and updated to ensure that it covers the specifications and is as effective as possible for learners.

Good luck with your application to university, we hope that Absorb Online has been able to help you take that next step in your learning journey.

Rated 5 out of 5 stars

Fantastic company 100% recommended

I have had a great experience with this company. My son has completed 5 GCSEs with them. I found them to be very reasonably priced in comparison to their competitors and the material and the course was organised really well. The contact and assistance my son received from the tutors was always positive and constructive and they were available to him as much as he needed and were always available for explanations or to clear things up. From my point of view the administration was great. All emails were answered promptly and during the exam cancellation chaos and all the extra work this entailed for them, they continued to go above and beyond to support my son. I really recommend them 100%!

12 May 2021
Unprompted review
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Reply from Absorb Online Learning

Thank you for taking the time to post a review. It is great to hear that you and your son have found the materials and courses well-organised. I will pass on your comments to the tutor team, they work hard to ensure that students get rapid feedback and support. Good luck to your son with whatever he decides to do once he receives his exam results.

Rated 4 out of 5 stars

Enjoying get into what I have to do and…

Enjoying get into what I have to do and where everything is as I have never done a on line course before

7 May 2021
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Reply from Absorb Online Learning

Thank you for taking the time to post a review - we hope that you enjoy the course. Don't forget you can contact your tutor(s) at any time for help and support

Rated 5 out of 5 stars

I highly recommend absorb learning

The absorb learning team are always happy to help and have been so understanding in regards to my current situation. The courses are easy to follow and my daughter is enjoying all four of her subjects. I highly recommend absorb learning to anyone looking to study.

16 April 2021
Unprompted review
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Reply from Absorb Online Learning

Thank you for your recommendation and for taking the time to post a review. Great to hear that your daughter is enjoying her courses and finding them easy to follow.

Rated 5 out of 5 stars

My son is undertaking a number of…

My son is undertaking a number of IGCSEs with Absorb and we have both been really happy with the service received and the help from tutors when my son has needed it. My son has progressed really well and managed to complete 3 of his iGCSEs in just 6 months!

The help and support of Bridgette during the stressful exam period and getting CAGs has been absolutely fantastic. Her emails are calming, reassuring and she has made being a parent of a home ed child much easier. Thank you so so much!

Jakob has 2 iGCSEs to complete and will be sitting his exams in November but our plan is to start him on A-levels in September and we will definitely be using Absorb Online Learning for this.

Thank you to all at Absorb and particularly Bridgette.

15 April 2021
Unprompted review
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Reply from Absorb Online Learning

Thank you for taking the time to post a review and for the recommendation. It is lovely to hear that your son has made such good progress and that we at Absorb have been able to support his home studies.
The exam situation has been an anxious and stressful time for all our students and we are glad that we have been able to support students through the process so far.
Great to hear that you will be returning to Absorb for your son's A Level studies. Your comments will be passed on to the team.

Rated 5 out of 5 stars

Great courses, would definitely recommend.

My daughter has been studying several IGCSE courses with Absorb for the past 8 months, and they have been nothing but patient and very helpful, in particular considering the exams are cancelled this year.

They are bending over backwards to help the students get tutor assessed grades. We made things a little more difficult for them as my daughter chose to study a History depth study which is not actually covered by Absorb (but is an accepted depth study by the exam board), and despite this making things far more awkward for the tutors, they managed to accommodate this. (It wouldn't have been a problem if exams had gone ahead of course, but obviously as we're now in a tutor assessment situation, her chosen depth study threw a spanner in the works.)

Bridgette, one of the tutors we have had the most correspondence with (Head Tutor perhaps, for lack of a better title), couldn't have been more helpful. We're so grateful to her for all her help.

My daughter is currently going through the timed assessments. We were notified well in advance when these would take place, and sent a timetable and clear instructions on how the assessments would take place.

At every step of the way, Absorb have kept us informed, and made us feel secure despite the chaos surrounding exams in these very strange times.

The only tiny hiccup that might be worth mentioning is that there was a missing topic in the History course, but as soon as I brought it to Bridgette's attention, within a matter of an hour or two it was added. The response time was impeccable.

Some of the tutors are quicker to respond than others if you have any course related queries, but given the current circumstances (exam chaos thanks to the pandemic) that's entirely understandable.

The courses are clear to understand, often with accompanying videos to further explain a topic, and at the end of each lesson there are mini quizzes which test your knowledge. At the end of the courses there are tutor marked assessments (exam style papers).

I would definitely recommend Absorb. My daughter will be continuing to study more subjects with them next year.

Thank you Absorb for your ongoing dedication to your students.

10 April 2021
Unprompted review
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Reply from Absorb Online Learning

Thank you for taking the time to post a review and for your recommendation.

It has been a challenging and stressful time for our students (and parents) this year and it is pleasing to hear that we have been able to make that a little easier for you.

Your comments will be passed on to the team, they will be pleased to know that their efforts, to ensure that courses are continually updated and students supported through their studies, are appreciated. It is great to know that your daughter will be continuing to study with us.

Rated 5 out of 5 stars

A solid introduction to Maths

The GCSE Maths course is excellent. Everything is very clearly explained. It's a great way to build confidence in Maths in your own time if, like me, you were only so-so at it at school.

10 April 2021
Unprompted review
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Reply from Absorb Online Learning

Thank you for taking the time to post a review and for the recommendation. Great to hear that you are finding the course straightforward and that it has helped to rebuild your confidence in maths.

Rated 5 out of 5 stars

Absorb Online Learning is great

Absorb Online Learning is great. The team are amazing at helping me with any problems I had. Very helpful. Also very understanding of my situation. The courses are very detailed too.

14 March 2021
Unprompted review
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Reply from Absorb Online Learning

Hi Amanda
Glad we could get payment plan that suited your circumstances.

Rated 1 out of 5 stars

Unfortunately this is a scam…

Unfortunately this is a scam website.When the exams got cancelled I had to enroll into an online course,all rejected me saying it’s too late but absorb allowed and told me to pay now to get a discount which last 24 hours .it’s been 2 months and that timer is still on the website.I wanted to cancel my course after a few weeks but they said I still have to pay 150 pounds,I was gutted but understood.they said they will support me In paying it in an affordable way but never sent me an email.I kept emailing and they still wouldn’t reply.

5 March 2021
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Reply from Absorb Online Learning

As a distance learning provider we are supporting many students through, what are currently, very difficult circumstances.

Last year we successfully supported our students through this process and this resulted in all our students, who met the criteria set by the exam boards, being awarded grades. We intend to do the same this year and are working hard with the exam centres to ensure that this can happen. If you do not feel that you can meet the deadlines and criteria set for this summer, there is the option to take the exams in November 2021 or May/June 2022 - your course access and tutor support is for two years from the time you enrol.

It is clearly stated in the terms and conditions that customers have a 14 day cooling off period during which you can cancel. After this time you are deemed to have accepted the courses. We are happy to discuss payment options with you - please email info@absorbonlinelearning.biz

Rated 5 out of 5 stars

Everything seems great igcse Spanish

Everything seems great, easy to enrol, great course content all set out well, all questions answered from tutor and customer services was very fast and professional. Highly reccomended 👌

27 February 2021
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Reply from Absorb Online Learning

Thank you for your recommendation and for taking the time to post a review. Great to hear that you were able to enrol and get all the information you needed. Enjoy your studies.

Rated 5 out of 5 stars

Thank You

I would like to thank all the team at Absorb Online learning. My son is currently enrolled on some courses with Absorb. Once he has completed them he will go on to study further courses with them. I have always found the team very helpful with any enquiries that i have.
They are always polite and helpful. The course content for the subjects my son is studying for are excellent.
Every parent wants the best for their child. As a parent i wish i had discovered Absorb Online learning earlier i would definitely recommend them to family and friends.

25 February 2021
Unprompted review
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Reply from Absorb Online Learning

Thank you for taking the time to post a review and for the recommendation. Great to hear that all your enquiries have been dealt with in a polite and helpful way I will pass on your comments to the team. It is always rewarding when students choose to stay with us after GCSEs to study A levels.

Rated 5 out of 5 stars

Great ,

Great , really enjoying this course, as a mature student retaking

24 February 2021
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Reply from Absorb Online Learning

Thank you for taking the time to post a review - great to hear that you are enjoying the course.

Rated 5 out of 5 stars

They are absolutely brilliant

They are absolutely brilliant. Any questions someone will always get back to you (always sooner than you think) tutor response is always quick also. I will be doing plenty more courses with them. Thank you so much.

18 February 2021
Unprompted review
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Reply from Absorb Online Learning

Great to hear that you are looking to do more courses with us in the future. Thank you for taking the time to post a review and we are glad that we have been able to answer any questions that you have had whether about the course or admin queries.

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