ABS Entertainment Payroll & Production Payroll Reviews 86

TrustScore 1.5 out of 5

1.7

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Rated 2 out of 5 stars

Late…due to an “I.T. Meltdown”. Or “Solar Flares”, or a wire-transfer glitch. I don’t know who runs ABS, but my gut tells me they’re a running-dog lackey of the AMPTP. Production blames ABS, and doesn... See more

Rated 3 out of 5 stars

The actual payroll services provided by ABS were great. Problems arose when trying to get a refund of the initial payroll deposit. First off, be very aware in the contract that ABS can / will hold y... See more

Rated 4 out of 5 stars

I've used ABS on 3-4 low-budget films (ranging from $375K-$1M) and have been very happy with their work. They are fast and friendly and always fit our budget. They understand the requirements of SAG... See more

Company details

  1. Payroll Service Provider
  2. Accounting firm
  3. Film and Video Producer
  4. Film Production Company
  5. Payment service

Written by the company

ABS Entertainment Payroll and Production Accounting Services have been providing production companies and entertainment clients with full-service accounting since 1985. Different from some of the other Hollywood payroll companies who only want "large accounts", our company was founded on helping the smaller, independent filmmaker. As such, we're known as the "The Independent Filmmaker's Choice."®


Contact info

1.7

Bad

TrustScore 1.5 out of 5

86 reviews

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Rated 5 out of 5 stars

ABS Killed it for our production!

Everyone at ABS specifically Justin Gourlay were incredible during our indi production. I felt totally comfortable reaching out to Justin at anytime with any question and he was always friendly, patient and beyond helpful. I will be turning to ABS for all future payroll needs hands down.

Thanks guys!

7 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Justin Gourlay, Kris King, & Daniel Willett are so amazing. They have all been so incredibly helpful and communicative since the first day I began working with them. They helped make the entire process so easy and smooth and I will use them again for services and recommend them to anyone and everyone in the future. Thanks so much to you all at ABS for your hard work and efficiency!!!

Jess

31 May 2016
Unprompted review
Rated 5 out of 5 stars

Consistent, Speedy Service

Justin Gourlay, Daniel Willett, and the entire ABS team were so helpful in making what is normally a huge headache for me as a production accountant/line producer/UPM/producer into a streamlined, stress-free process.

19 May 2016
Unprompted review
Rated 5 out of 5 stars

Accurate, fast, courteous, and professional

My experience with ABS was excellent. Every interaction with them was enjoyable and they helped at every step. Our representative, Justin Gourlay, was amazing. The process was super easy, timely, accurate, and accomplished with great attitude.

26 April 2016
Unprompted review
Rated 5 out of 5 stars

Great System and attentive support staff

Just finished my second film using ABS as our payroll house. Their upload system is extremely user friendly. We've also been assigned very attentive and easy to reach representatives that have helped us in our execution and understanding of their system. Looking forward to using ABS on many more projects to come.

8 April 2016
Unprompted review
Rated 5 out of 5 stars

They said yes when others said no.

I was doing a small indie project that no other payroll company would help me with. ABS stepped up and did a great job on a one-time, low-budget project. They saved me a ton of worry and were very professional, especially my payroll coordinator Violet.
I hope I have need of their great services again!

7 April 2016
Unprompted review
Rated 5 out of 5 stars

Total Pros!

I approached ABS with a small project and their staff and, in particular, our payroll coordinator Violet Romero, handled it like it was a big one. From my first inquiry to wrapping up the final payroll, I always felt like all attention was on my project, with efficiency, attention-to-detail, precision and care. Violet and ABS made my job easier so I could tackle the other one million production fires that had to be put out.

2 March 2016
Unprompted review
Rated 5 out of 5 stars

Dependable and Kind

I love ABS - they are so dependable AND they are so nice! I had tons of questions and they were always at the ready with answers, not once treating me as though I should have known. I would HIGHLY recommend them and will definitely use them again.

11 January 2016
Unprompted review
Rated 5 out of 5 stars

Great experience!

We have used ABS on two Modified Low Budget Features and they were fantastic on both! Whenever we had payroll questions, especially SAG related, they were extremely patient and knowledgeable! It made the process much less stressful and we look forward to working with them again in the future!

5 January 2016
Unprompted review
Rated 5 out of 5 stars

Payroll & Production Accounting

ABS helped us navigate payroll and SAG requirements for an Ultra Low Budget feature film. Without them, our lives would've been much more difficult. I will definitely use ABS for all my future payroll needs. They're the BEST!

10 December 2015
Unprompted review
Rated 5 out of 5 stars

Website and My representative

I have been using ABS for a few short months to process my company's entertainment payroll. Though I have experience issues of items not uploading, when I upload over 25 items my representative displays great customer service to get us through. Several times we have experienced start paperwork files not showing on his end but showing as uploaded for me. Again he displays patience and customer service and asks me to re-upload it again, sometimes it works and I believe once I had to sent it to him. With my many, many timecards with information sometime missing and acronyms listed that I forget to tell him what they mean, he always shoots me an email back with a Thank you and a smile.

22 October 2015
Unprompted review
Rated 5 out of 5 stars

Friendly, Affordable, Reliable! Amazing Customer Service!!

I have worked with ABS Entertainment Payroll on 6-7 projects over the past 5 years and I am always thoroughly amazed at their professionalism, speed, and friendly service. They are a boutique payroll company that shows individualized service to every one of their customers. I hire them at every opportunity to handle our payroll for features, short films, etc. You can't go wrong with these guys! They know their stuff and they're there to help!

22 August 2015
Unprompted review
Rated 5 out of 5 stars

Totally Pro!

As a small, independent SAG signatory project, ABS was the best choice we could have made! Justin and Kris were professional, attentive and refreshingly caring. Every question was answered quickly and with the utmost respect. Not to mention, this company knows its stuff. Whether you're big or small, ABS should be on your radar. I'm a fan! Big thanks to Justin and Kris for helping us along and even holding our hand a time or two!

21 August 2015
Unprompted review
Rated 5 out of 5 stars

Great experience

ABS was very easy to work with. I had a very last minute payroll need and they jumped right in and treated my small account with the utmost courtesy and attentiveness. I would recommend them.

31 July 2015
Unprompted review
Rated 5 out of 5 stars

The Best

I was working on a tiny web series, but wanted to do it right. I had no idea how to do taxes, union P&H contributions, etc. And I was positive no one would handle a project this small. But ABS was fantastic at a really low service fee. Kris and Daniel got me set-up, then Fanny took me through the process. I couldn't be happier and I will definitely use them again. They're the best.

14 April 2015
Unprompted review
Rated 5 out of 5 stars

Big job or small, ABS does it all!!

And they do what they do professionally, thoroughly, and good-naturedly without drama. My first experience with ABS happened to be an extremely complicated forensic accounting problem involving numerous parties, and despite the many challenges they took it on and saw it through successfully to the end. Throughout the long and often frustrating process, everyone at ABS persevered and never lost their patience with us. We couldn't have done it without them. And after having resolved this nightmare, I've no doubt that more straightforward production needs will be a dream!

8 February 2015
Unprompted review
Rated 5 out of 5 stars

Detailed, helpful, and easy going communication

ABS payroll has been amazing to work with! They are quick and responsive. Every time I've needed clarification on something they take the time to answer all my questions. They are detailed and communicate well. I will definitely be using them again and again.

2 February 2015
Unprompted review
Rated 5 out of 5 stars

Incredible Service and Professionalism!

ABS Payroll and their team are amazing.
We have worked with them in all of our productions for the past two years and the service provided has been outstanding.
Their rates are definitely competitive and being able to talk directly with our Payroll Coordinator and receive automatic response is priceless.
We are sticking around :)

Thank you ABS!

30 January 2015
Unprompted review
Rated 3 out of 5 stars

Questionable policy

The actual payroll services provided by ABS were great. Problems arose when trying to get a refund of the initial payroll deposit. First off, be very aware in the contract that ABS can / will hold your money for 60 days... at least. And there's no time limit. Basically, ABS can keep your money as long as they like. Took me over 75 days to get my refund, after multiple requests. Not so friendly for the cash-crunched indie filmmaker.

18 January 2015
Unprompted review

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