Stay away , I applied through Facebook advertising and I attended a few lessons , it was a makeup lesson , no practical teaching at all , the teaching was extremely lazy and terrible , I decided to st... See more
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Yet another module on the Level 5 HR course, and yet another successful learning session. Michelle's method is amazing, very clear and concise. I couldn't ask for a better tutor. Happy to have had he... See more
Company replied
A huge Thank you Acacia for your support during my year of studies. Really easy to correspond, fast to respond and always keen to help. I met with inspiring tutors and the flexibility around the diff... See more
Company replied
Studying is not easy specially after having a job ad long break from studies but as Natalie said 'Its hard but studying is worth it' & this instantly gave me a positive vibe and motivation to do the c... See more
Company replied
Company details
- Career and Education Provider
- Adult education centre
- Education Centre
- Educational institution
- Learning Centre
- Training Centre
About Acacia Learning
Written by the company
We are a learning company founded on a passion to deliver the highest quality and most flexible training programmes possible – ones that make a real difference to learners and employers alike. Since we started, we have helped thousands of people to take their knowledge, skills and careers to the next level.
We are specialists in Human Resources, Learning & Development covering the full spectrum from entry-level courses through to postgraduate-equivalent qualifications. Our 30+ expert tutors work at the forefront of new thinking and practice, and we’re delighted to have been recognised as one of the best CIPD training centres.
Contact info
7 West Nile Street, G1 2PR, Glasgow, United Kingdom, United Kingdom
- 0208 239 1323
- courses@acacialearning.com
- acacialearning.com
Hasn’t replied to negative reviews
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Easy enrolment process
The enrolment process was quick and straightforward. They were also very quick in responding to emails and setting everything up. I hope that the quality of service provided will remain this high throughout the entire duration of my study.

Reply from Acacia Learning

Reply from Acacia Learning
Really easy enrollment process
Really easy enrollment process, Natalie at Acacia was very helpful. The team were quick to come back to queries, all round a good service.

Reply from Acacia Learning
Student support are amazing
Student support are amazing, especially Liisa and Natalie that enrolled me. The level 5 lectures were great and the tutors are exceptional. I would recommend Acacia, they have a great website as well.

Reply from Acacia Learning
Extremely poor student support
I’ve found the experience of doing my course with acacia learning to be very poor, specially in regards to the admin/student support side. The teaching standard varies, with some teachers notably better than others.
I’ve had my direct debit taken on the wrong date, despite confirming in writing the day to be charged, with no apology for this error. Cancelled classes, emails sent to me incorrectly for modules I’m not due to take, having to be followed up multiple times by confused teachers and admin themselves! Learning options aren’t flexible at all, with one module only having teaching dates on one day of the week, from July onwards. How does this work for people who work in an office and can’t get home in time for the course to start? This means having to wait months (and I’m talking 7 months until weekend dates will be released to complete that module!)
Student support are quick to get back to you when they are signing you up and taking your money but I promise you, the second you become a student the communication drops drastically and communication is poor. Your ‘personal tutor’ takes over a week to respond and once, responded to me ‘have you tried Googling it’ in response to me asking for the source material from an unsourced quote in one of the lessons.. so so shocking!
Having used other providers previously, I do not recommend Acacia and will be completing my level 7 elsewhere. Acacia are pricier than competitors and the student support service is a shambles.

Reply from Acacia Learning
Natalie is a superstar!
Natalie has been extremely helpful and prompt on responding to my never ending queries, she has been always there to support.

Reply from Acacia Learning
Easy Enrolment, Request a timetable.
Samson was really helpful and quick to respond. The course looks good and enrolment was really easy - which was a breath of fresh air from my last experience with another provider. There are quite a few options to choose when to do your modules but I'd suggest asking to see the timetable upfront, as whilst it mentions you can do one module a month, there are limitations to which ones are available in which months so takes a little planning.

Reply from Acacia Learning
Excellent customer service
Samson was really helpful and professional. Was able to answer all my questions and provided excellent customer service

Reply from Acacia Learning
Clear and helpful enrolment with Natalie
Enrolment process has been quick, easy, and clearly communicated thanks to Natalie! She's set the bar high for the rest of the course, and looking forward to diving in!

Reply from Acacia Learning
Level 7 Advanced
Registration was easy.
A lot of useful online information has been supplied.
Slightly disappointed not to have had any 'human' contact when registering or subsequent follow up since registering.

Reply from Acacia Learning
Natalie was very helpful in assisting…
Natalie was very helpful in assisting me with enrolling onto the most relevant course for my career development. The onboarding process has been very smooth, with Acacia being quick to respond to any queries.

Reply from Acacia Learning
Natalie was extremely helpful and…
Natalie was extremely helpful and knowledgeable. The enrolment process has been very smooth and straightforward. Looking forward to starting my CIPD Level 5!

Reply from Acacia Learning
Hugely disappointed - avoid
I signed up with Acacia to do my Level 5 diploma in strategic people management. The tutors who deliver the classrooms are great but the rest of it is a complete shambles. They have destroyed my motivation through marking errors, no accountability and no support, empty promises and fobbing me off. My last assignment was returned to me in error by the marker on 26th June after submitting on 15th June. Myself and several other students are currently still waiting for our assignments to be marked after 6 weeks. I have been in contact countless times via the tutor and student services and still waiting. I now have one week left to have my assignment marked and to utilise my other 2 submission attempts before the deadline of 31st July which is clearly impossible given it has taken 6 weeks so far to get my first submission marked. This has caused huge stress and unnecessary upset. I would never recommend Acacia to anyone, after my experience with them. When I signed up in December and paid out a lot of money, I was so excited to start my level 5, this motivation has now been successfully crushed thanks to Acacia. Awful experience.

Reply from Acacia Learning
Had a really good enrollment experience…
Had a really good enrollment experience with Natalie

Reply from Acacia Learning
Natalie is super helpful!
Natalie helped me to enrol for my level 5 through the company I work for and it was a great experience overall. She provided all of the information I needed to make the right decision and her communication was great as she responded promptly to help move the process along.
Overall great experience and looking forward to getting started!

Reply from Acacia Learning
Great experience!
I have just signed up for my level 3 and found the enrolment process very easy. Natalie was super helpful and gave all the information needed.
Looking forward to starting!

Reply from Acacia Learning
Such wonderful experience
I had such wonderful experience with ACACIA staff, tutors and service.
I received I great deal of support form Lissa Johvik her help was exceptional, helping me to manage Leve 3 and 5 CIPD qualifications, successfully graduating.
Highly recommended as course provider.

Reply from Acacia Learning
A Transformational Learning Experience with Acacia Learning's CIPD Level 7 Course
I recently had the pleasure of studying the CIPD Level 7 course with Acacia Learning, and I must say that my experience was nothing short of exceptional. From the moment I enrolled until the completion of the course, Acacia Learning went above and beyond to ensure that my learning journey was both enriching and rewarding.
One of the standout features of Acacia Learning is their team of knowledgeable and dedicated tutors. Throughout the course, I had the opportunity to interact with experienced professionals who not only possessed a wealth of industry expertise but also demonstrated a genuine passion for teaching. Their guidance and support were invaluable in helping me navigate complex concepts and apply them effectively in real-world scenarios. The tutors fostered an inclusive and engaging learning environment, promoting lively discussions and offering personalized feedback that greatly enhanced my understanding of the course material.
Acacia Learning's commitment to customer support is truly commendable. Their team was always available to address any queries or concerns promptly, ensuring a smooth and seamless learning experience. Whether it was a technical issue or a course-related question, I could rely on their friendly and efficient support staff to provide timely assistance. This level of responsiveness and attentiveness contributed significantly to my overall satisfaction with the course.
Moreover, Acacia Learning offers a range of additional benefits that enhance the learning experience. Their online learning platform is user-friendly and intuitive, providing easy access to course materials, resources, and interactive learning tools. The comprehensive study materials, including well-structured modules, practical case studies, and relevant examples, helped me develop a solid understanding of the subject matter. Additionally, the opportunity to engage with fellow learners through online forums and group activities facilitated networking and knowledge-sharing, enriching the overall learning experience.
Acacia Learning's dedication to continuous improvement is evident in their commitment to staying up-to-date with industry trends and best practices. The course content was comprehensive, relevant, and aligned with the latest developments in HR and L&D. I appreciated the practical emphasis of the course, as it enabled me to apply the theories and concepts to my professional role effectively.
In conclusion, my experience with Acacia Learning and their CIPD Level 7 course exceeded my expectations in every aspect. The outstanding tutors, exceptional customer support, and array of additional benefits provided a truly transformational learning experience. I wholeheartedly recommend Acacia Learning to anyone seeking to advance their knowledge and expertise in the field of HR and L&D. They are undoubtedly a leading provider of professional development courses, committed to empowering learners and driving excellence in the workplace.

Reply from Acacia Learning
Answered all of my questions
Answered all of my questions, and supported me through a lengthier application process. Worked together with me on adjusted timelines, with patience and understanding. 10/10 would recommend.

Reply from Acacia Learning
I have just signed up for my CIPD level…
I have just signed up for my CIPD level 5 and have found the enrolment process very simple and straight forward.
Natalie was great with her communication and gave me all the information I needed to enroll.
I have emailed the support people to start booking my courses. Looking forward to starting!

Reply from Acacia Learning
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