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See what reviewers are saying

Rated 1 out of 5 stars

Stay away , I applied through Facebook advertising and I attended a few lessons , it was a makeup lesson , no practical teaching at all , the teaching was extremely lazy and terrible , I decided to st... See more

Rated 5 out of 5 stars

Yet another module on the Level 5 HR course, and yet another successful learning session. Michelle's method is amazing, very clear and concise. I couldn't ask for a better tutor. Happy to have had he... See more

Company replied

Rated 5 out of 5 stars

A huge Thank you Acacia for your support during my year of studies. Really easy to correspond, fast to respond and always keen to help. I met with inspiring tutors and the flexibility around the diff... See more

Company replied

Rated 5 out of 5 stars

Studying is not easy specially after having a job ad long break from studies but as Natalie said 'Its hard but studying is worth it' & this instantly gave me a positive vibe and motivation to do the c... See more

Company replied

Company details

  1. Career and Education Provider
  2. Adult education centre
  3. Education Centre
  4. Educational institution
  5. Learning Centre
  6. Training Centre

About Acacia Learning

Written by the company

We are a learning company founded on a passion to deliver the highest quality and most flexible training programmes possible – ones that make a real difference to learners and employers alike. Since we started, we have helped thousands of people to take their knowledge, skills and careers to the next level.

We are specialists in Human Resources, Learning & Development covering the full spectrum from entry-level courses through to postgraduate-equivalent qualifications. Our 30+ expert tutors work at the forefront of new thinking and practice, and we’re delighted to have been recognised as one of the best CIPD training centres.


Contact info

3.6

Average

TrustScore 3.5 out of 5

228 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Natalie is great!

Natalie was a pleasure to speak with. At all times, Natalie was extremely attentive and responsive.

Looking forward to getting started with the programme!

30 November 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Dean,

Thank you so much and im happy to hear Natalie has enrolled you into our course. Enjoy the modules!

Liisa
Acacia Learning

Rated 5 out of 5 stars

Great support from Sophie and the rest…

Great support from Sophie and the rest of the team when enrolling. I hope to have a great student/study experience with Acacia.

21 November 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Blessing,

Looking forward seeing you in our course! Enjoy the studies with us!

Liisa Johvik
Acacia Learning

Rated 5 out of 5 stars

Natalie was a great help!

16 November 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

So happy to hear that Natalie was so helpful! Hope to meet you in our courses!

Liisa
Acacia Learning

Rated 4 out of 5 stars

Natalie was very helpful

Natalie was very helpful, she was on hand to answer any questions

14 November 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Good afternoon,

Lovely to hear Natalie was helpful. Hope you enrolled and are shortly enjoying studies with us!

Liisa
Acacia Learning

Rated 5 out of 5 stars

Great Enrolment Process

Enrolled onto the course after speaking with Natalie who was extremely helpful! Found other providers quite pushy but Natalie was consultative and friendly at all times.

7 November 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Georgia,

Thank you for the lovely feedback and great to hear Natalie was helpful. Enjoy your studies with us!

Liisa
Acacia Learning

Rated 5 out of 5 stars

Helpful Experience

Ms Ali was very helpful on live chat about the courses in Saudi and London. I finished the call with my questions answered and extra information that I hadn’t considered.
Thank you.

7 September 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Karen,

Thank you for your feedback. Great to hear you had a helpful chat with Sophie. I will pass on your feedback to her.

Liisa

Rated 1 out of 5 stars

Cancelled classes, confusing information, no choice of optional modules

I recently enrolled on the CIPD Level 5 in People Management with Acacia Learning and have had a very disappointing experience so far, even before classes have started. I signed up to Acacia because they were the only provider I could find offering face-to-face classes. The first three classes were cancelled due to train strikes even though the classes were taking place on Wednesdays, and no strikes were planned for these days. I was offered an alternative to join one of the online classes instead, however the timetable was not clear so I called the centre for clarification, only to be told there must have been some mistake because they were not running face-to-face classes at all! Someone did come back to me to confirm the classes were going ahead, but with no explanation or apology for the confusion.

Secondly, I received an email to say the optional module would be Employment Law. The course material provides a list of optional modules to choose from, and all materials and study guides reference having a free to choice to pick which one you would like to do. This is not the case. Acacia decided it would be Employment Law with no prior consultation of the study group. I queried whether it was possible to pick another module and join one of the online workshops for those classes instead (as was offered when classes were cancelled for the train strikes), but was told this would not be possible. It is disingenuous to advertise the choice of modules and then not offer the choice to students.

I haven’t yet started classes but I don’t have confidence based on my experience so far.

17 October 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear E,

Thank you for your feedback and appologise for the delayed response in here.

I am very sorry we had to re-arrange the dates for the first set of face to face classes that we planned to run. I can see our face to face classes are running currently in central London and all students are attending which i hope you are enjoying.

Please don’t hesitate to contact me directly in Student Support should you have any further concerns to raise and i'm happy to help.

Liisa
Acacia Learning

Rated 4 out of 5 stars

Samson was excellent and quick to get…

Samson was excellent and quick to get back to me. He made my enrolment super easy and quick!

21 October 2022
Unprompted review
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Reply from Acacia Learning

Hi Ros, I'm happy to hear you had such a great experience with Samson. Good luck with your course.

Rated 5 out of 5 stars

Great support from Natalie when…

Great support from Natalie when enrolling. I am looking forward to starting my course with Acacia! Thanks for your help so far!

14 October 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Louise,

Thank you for the great feedback and i'm happy to hear you received great support from Natalie.
Good luck with the course!

Liisa

Rated 5 out of 5 stars

Superb!

Natalie has been a great help to me and made everything so easy and straight forward. I had lots of questions and nothing was too much trouble. Acacia is a professional organisation who are happy to help people invest in themselves. Thank you!

28 September 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Dear Kirsty,

Thank you for the lovely feedback. Will pass on your words to Natalie and enjoy your studies with us!

Liisa
Acacia Learning

Rated 5 out of 5 stars

Acacia Learning has provided excellent support and flexibility…

Acacia Learning has provided excellent support throughout my 3.5 year journey with my CIPD L7. I was utterly delighted to open my recent exam results and see that I got a Distinction! My results have often surpassed my expectations during my study and I put that down to the fantastic support of their tutors and the flexibility that they afford to students. It's been the toughest period I've ever faced in my life during my study journey, as I became a carer overnight to my lovely Mum who was diagnosed with Young Onset Alzheimer's Disease in 2019. I'm also a serving RAF Officer and have changed postings during this time and faced numerous challenges at work.

It is the flexibility with your course that has meant I've completed all my modules - despite needing to take some time out and for that I'm incredible grateful.

30 March 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Hi Rosie,

Thank you ever so much for taking the time to leave a review for us and future learners.

I’m delighted to hear you’ve received the excellent level of service and support we aim to deliver to all of our students.

Despite your personal challenges, with your hard work and sheer determination you’ve achieved great results – congratulations!

Best wishes,

Sharon
Acacia Learning

Rated 5 out of 5 stars

Great experience and Loving My Course

Great team of tutors with very professional support. The new CIPD moderation windows (set by the CIPD) caused a lot of challenges for Acacia but we were informed every step of the way. Don't listen to the bad reviews- the courses are great and the support is there, all you need to do is call them and someone will help. Special thanks to Lisa who was really helpful and always called me back. A great company to study CIPD with.

14 January 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Hi Jez,

Thank you ever so much for taking the time to share your feedback with us and future learners.

Our aim is to ensure that every student feels supported throughout their learning journey and they receive excellent service from our teams. I’m delighted to hear you’ve had a really positive experience studying with us and I'll be sure to share your great feedback with Liisa in our Student Services team.

Please don’t hesitate to reach out to us when you need us!

Best wishes,

Sharon
Acacia Learning

Rated 1 out of 5 stars

Would leave a zero but not an option

Would leave a zero but there isn’t an option. Since the new CIPD qualification Acacia learning don’t even know what day of the week it is. Absolute SHAMBLES tutors teaching modules with no marking guidance, students not receiving marks in time, constantly blaming CIPD when it has nothing to them the list is endless.

Completed my last module In August and I still have no certificate due to the student supports incompetence.

Very quick to take our money but not so quick to support us…

6 January 2022
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Hi Lauren,

We appreciate the time you’ve taken to share your feedback.

At Acacia Learning we aim to offer excellent service and support to all our students, and I am naturally disappointed that you’ve not had a great experience studying with us.

Unfortunately, I am unable to locate your student record with the information you have provided on your review to give me the opportunity to fully investigate your concerns.

I would encourage you to contact our Student Services team directly with the information to allow us to trace your record. On receipt I will investigate your concerns and contact you directly.

Thank you in advance and we hope to hear from you soon.

Best wishes,

Sharon
Acacia Learning

Rated 5 out of 5 stars

Good place to learn, efficient support team

Very happy and will return for other qualifications. Good support when I wasn't sure what course to choose and great assistance throughout my studies.

Keep up the good work!

23 February 2020
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Thank you for your feedback Aura, great to receive this. We hope you continue to grow and learn with us. Best wishes for your future HR career.

Rated 4 out of 5 stars

HR Diploma

Good resources, excellent tuition and support. Definitely recommend this learning experience

4 February 2020
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Thank you for your feedback Linda it's really important to our team here at Acacia Learning. Wishing you every success with your study journey and HR Diploma! Best wishes.

Rated 5 out of 5 stars

Great Teachers!

Great Teachers!
Nice and friendly support from the office.
Nice people overall!

2 February 2020
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Thank you for your kind review. Great to hear this feedback and we wish you every success with your studies!

Rated 5 out of 5 stars

Great company to pursue a qualification with

At the half way point in my course I have been able to reflect on ACACIA and what a great organisation it is. The staff are incredibly accommodating, tutors knowledgeable and material covered is interesting and relevant. I particularly like how you can chop and change the learning to suit your needs - be it virtual, in person at the weekend or evenings. I would definitely recommend pursuing a qualification with ACACIA Learning.

27 January 2020
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Hi Doris,
Thank you for your reflection and kind words. Giving our students flexibility will always be at the core of Acacia Learning. We're glad you're enjoying your time with us. Good luck on completing your CIPD course.

Rated 5 out of 5 stars

Great CIPD Training

Acacia's team specialise in CIPD training. What I think is so helpful is that they offer a number of ways to train so you can choose the method which suits you best. There's always lots of knowledgeable support available as well as the excellent tutors.

19 December 2019
Unprompted review
Rated 5 out of 5 stars

Specialists in CIPD courses

The team at Acacia are specialists in CIPD learning and really understand what is needed to deliver courses effectively.
As a family business, I feel they genuinely care and go out of their way to help, whether you're looking for advice on which course to take, or needing support with your learning.
I'd recommend their courses for CIPD.

11 December 2019
Unprompted review
Acacia Learning logo

Reply from Acacia Learning

Hi Karen,
Happy holidays, thank you for the kind words :)
Best of luck with the future.

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