Acast have made podcasting easy. We're two friends who talk a lot about many subjects and decided to do a podcast, The Kev and Em Chat Show. All very amateurish, we record via a phone and upload it to... See more
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An amazing platform for podcasters. It gives me the minute by minute, episode by episode analytics I need to see what’s working and what’s not. I particularly love the feature that lets me see what... See more
Almost non existent support. Total lack of communication over the switch to video. There are press releases going out mentioning video for apple podcasts and then no communication from Acast to custo... See more
Acast is the best Podcasting Host available. With the free version, you get more than you ask for, let me explain, you can make multiple shows without fearing of losing them after a couple of months,... See more
Company details
Written by the company
Acast is the world's leading independent podcast platform, empowering creators to build sustainable podcasting businesses through innovative monetization tools. Our all-in-one solution handles everything from hosting and distribution to audience analytics and revenue generation, with no content mandates or IP restrictions. Having paid out over $440 million to creators since our founding, we're trusted by more than 140,000 podcasters globally, from independent voices to major media networks. Acast combines cutting-edge technology with premium advertising partnerships, helping podcasters of all sizes transform their passion into profit while maintaining complete creative control.
Contact info
United States
- acast.com
4.0
Great
188 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I have been a Marc Maron fan for many…
I have been a Marc Maron fan for many many years. I signed up the minute I thought I might get some additional, personal extras. If you check back you will see how UNSUCCESSFUL your directions have been.
I run a large company and have IT specialists available.
We have not yet been able to get the extras though I have paid for on my Amex card. I have shown proof of this numerous times.
1 September 2022
Unprompted review
Reply from Acast
Hello Myra,
In this case, can you please reach out to our support team via join@acast.com?
Please indicate as well your email address used for the Marc Maron Acast+ subscription when sending the email.
All the best and I hope to resolve this quickly.
I asked to cancel my account two weeks…
I asked to cancel my account two weeks ago, was told that I would be put on the “free” tier. Smash cut two weeks later and hey pestro two attempts for 35 dollars happens, tried to cancel my account. Can’t without an Acast RSS feed, which I no longer have as I have left the service. Try to contact via chat, no answer. Do not use this service.
13 September 2022
Unprompted review
Reply from Acast
Hello Damian,
I am sorry for the negative experience when trying to cancel your Acast account and subscription.
My colleagues have verified your account and payment collection is turned off.
I will separately email you our cancelation form so we can process your request. This is necessary since the account deletion is irreversible.
All the best
Questions about the intro audio file
I had some questions about the intro audio file and then i noticed some problems (it took several hours to be available on every episode, i have about 100) and support answered very quickly and very kindly as usual.
6 September 2022
Unprompted review
I’m the Host/Creator of NFT and Chill…
I’m the Host/Creator of NFT and Chill one of the most popular web3 podcasts on the planet and I’m enjoying having my show hosted by Acast.
9 September 2022
Unprompted review
best podcast hosting I’ve found
It’s one of the best podcast hosting platforms out there. Analytics, seamless distribution, and really helpful support. I’ve been podcasting for just over 6 months and my show has tripled in size with them.
24 August 2022
Unprompted review
Would give it 0 but TP wont let me
Would give it 0 but TP wont let me
No visibility or transparency with advertising revenue
No person to speak to on the phone for help
No response to requests of support
Online chat rubbish
High cost of subscription
I do not recommend
20 June 2022
Unprompted review
Reply from Acast
Hello there,
We’re really sorry to know you were disappointed with our product and and not receiving adequate help from our support team.
Can you please send me the name of your podcast and a colleague of mine will get in touch with you and try to resolve all outstanding questions and issues.
Once again, I apologize for any inconvenience this may have caused.
Wish a good end of the week.
Martin
RUN FAST, RUN FAR, Their customer service is DONKEY !!!!!!!!!
i have tried several times now to get my password reset by email so i can sort a, and no emails been sent, I've been online with customer services that clearly don't care to get very urgent problems fixed, and im a paying member which doesn't help if im not getting the service ive paid for
15 June 2022
Unprompted review
Reply from Acast
Hello,
I'm really sorry for the delay in getting back to you and failing to resolve your urgent problem in a timely manner.
Can you please send me the name of your podcast so that I can resurface the issue with my colleague and investigate what went wrong.
Once again, I apologize for any inconvenience this may have caused and wish you a good weekend.
Martin
Avoid Acast Like The Plague
This company sent me an unsolicited email designed to poach me from another platform which currently hosts my podcasts. When I declined and I told them that I didn't appreciate them sending me emails they sent me a further email several days later which ignored my protestations and which was once again designed to poach me again. I responded in the same way again and I asked them to stop emailing me, but they ignored my request and my protestations again and they sent me a third email.
2 June 2022
Unprompted review
Reply from Acast
Hello Steward,
Thank you for sharing your thoughts and I am really sorry for your negative experience and the emails you have received from our behalf.
I want you to know that your complaint has been taken seriously and forwarded for investigation to the responsible team.
Once again, I sincerely apologize for the inconvenience and wish you a pleasant weekend.
Acast
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