Accessoires Citroen-lorient Reviews 2,153

TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

I have ordered 2 parts for my 1990 Cintroen XM. It was suprise to be able to order them after 28 Years. But. The parst aren't available anymore even though they are listed on the site and orderable. A... See more

Rated 5 out of 5 stars

Respect des conditions de la commande et emballage de qualité

Rated 2 out of 5 stars

Ordered some scent refill for my Citroen C4. Gave my correct address and waited for 2 weeks but nothing arrived at my home. Contacted support but they couldn’t help me. I needed to go after it myself.... See more

Rated 3 out of 5 stars

I didn't like the experience very much. It took too long to arrive coming from Europe. very expensive the cost of transportation and it came in a box without any reference to be from the brand, wit... See more

Company details

  1. Auto parts shop

About Accessoires Citroen-lorient

Information provided by various external sources

www.accessoires-citroen-lorient.com MIDI AUTO LORIENT

Pièces Officielles Citroën

 

Boutique en ligne de Pièces de Rechange et Accessoires Citroën. Pièces origine Citroën, livraison chez vous en 48 heures.


Contact info

3.2

Average

TrustScore 3 out of 5

2k reviews

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Rated 4 out of 5 stars

Thanks for the tapis

Thanks for the tapis! All the very good only for the back is not completely covered but yet this little problem is perfect

20 May 2017
Unprompted review
Rated 3 out of 5 stars

Folded Boot Mat

Easy order system, quick dispatch and reception. However the boot mat ordered had been folded in two to fit into a smaller box. This has left small dents in the boot mat.

6 March 2017
Unprompted review
Rated 4 out of 5 stars

Good product and services

Original items from Citroen.
4 items were ordered in total, however only 3 were delivered.
After clarification, the 4th item was shipped separately.
Prompt respond from seller.
Will order again.

26 January 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Cheap, quick, accurate, what more could you want, France is slowly entering the 21st century :o)

12 December 2016
Unprompted review
Rated 4 out of 5 stars

good solution after problem

I have ordered a package on the 26-11-2016 and payed on the 28-11-2016.
the package was still not send.
After corresponding with Accessoires Citroen Lorient, they told me they had a computer malfunction.
They gave priority on my order and they shipped it the next day.

good solution

10 December 2016
Unprompted review
Rated 5 out of 5 stars

thank you

I've got your products within a week in japan. I am satisfied for your job. Thank you.

14 November 2016
Unprompted review
Rated 2 out of 5 stars

Produit non conforme à la photo

1 - Tapis de protection plancher non conforme à la photo.
2 - Produit non adapté à une C5 phase 2...Visiblement plus adapté à une C5 phase 1. Est-ce une erreur de préparation en prélevant dans le stock ?...

25 September 2016
Unprompted review
Accessoires Citroen-lorient logo

Reply from Accessoires Citroen-lorient

Bonjour,

Je me permets de vous contacter concernant votre commande.
Je voulais trouver une solution à cet incident.
Malheureusement, j'ai trouvé dans l'historique de vos commandes, aucun achat qui concerne des tapis de sol.
Votre commande concerne un jeu de coquilles de rétroviseur livré le 6 septembre.

Pouvez vous me contacter au 02 97 81 45 14.

Cordialement,

Jean-Philippe
Le service clients.

Rated 4 out of 5 stars

Delays and lack of communication. Finally i received a phone call - and most items I ordered.

I ordered several items and made an immediate payment. Two to three weeks later I then sent multiple requests for ETA. No reply whatsoever. After having rated my two-star experience here I received a phone call from the supplier. Apparently the shipment was pending availability of some items I had ordered. We then agreed a refund for the missing items and immediate shipment for the rest - which finally arrived a few days later. This was my second order from this supplier. Might still go for another one.

17 June 2016
Unprompted review
Accessoires Citroen-lorient logo

Reply from Accessoires Citroen-lorient

Bonjour M Ismo,

Nous prenons bien note de votre message concernant notre manque de réactivité.
Après vérification, il s'avère que vos mails nous ont été livrés dans les indésirables.
Nous mettons tout en oeuvre pour vous répondre dans les meilleurs délais.

Je vous prie de nous excuser pour la gêne occasionnée.

Cordialement,

Jean-Philippe
Le service clients.

Hello M Ismo,

We take good note of your question about our lack of responsiveness.
After verification, it turns out that your mails were delivered us into unwanted.
We do our best to answer you promptly.

Please excuse us for the inconvenience.

Regards,

Jean Philippe
Customer service.

Rated 5 out of 5 stars

Great service and communications.

I would have no hestation in recommending this company.
Very easy ordering, updates when awaiting delivery, which was very quick and product was exactly as described and of excellent quality.

30 May 2016
Unprompted review

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