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Company details
Written by the company
Spécialiste de l'énergie (piles, batteries, chargeurs...)
Contact info
4.3
Excellent
413 reviews
Replied to 62% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Total ripoff
Total ripoff.
Charger was very bad quality. Broken after 4 days. Returned on my own costs and never got a refund for the charger or the shipping costs. Seller ignored all my e mails after returning the goods.
Never had this type of experience. This company are scammers.
COMMANDE #15000
31 May 2025
Unprompted review
Reply from Accessoires Energie
Nous vous confirmons avoir bien répondu en temps et en heure à votre message et réceptionné le chargeur retourné.
Celui-ci a été testé dans notre laboratoire : il fonctionne parfaitement et recharge normalement les batteries, y compris la gestion de fin de charge.
Tous nos articles sont systématiquement contrôlés avant leur expédition depuis nos entrepôts, et la garantie d’un chargeur dépend d’une utilisation correcte. Dans ce cas précis, le chargeur n’étant pas défectueux, il est probable que la panne provienne plutôt de la batterie ou du connecteur de charge de l’appareil.
Notre équipe reste disponible pour conseiller nos clients et identifier l’origine réelle d’un problème, mais nous tenons à préciser que le produit expédié et retourné a été vérifié conforme.
Everything ok
28 March 2025
Worst experience
The order was made on 27th of December and today it's 17th of January almost a month still my item that I paid for is not shipped, basically they take your money and not send your items they give a tracking number to keep you satisfied still nothing the post office claims that there is no item received, and no one from this company wants to help, or check with the post office, more than 7 emails have been sent. Worst experience with a company!! I held on writing a review as I waited for them to resolve the issue however they didn't!
27 December 2024
Unprompted review
Thanks for the quick delivery!
26 November 2024
Reply from Accessoires Energie
vous avez commandé une Batterie K560 d'origine pour téléphone Wiko Y61
qu'avez vous reçu??
Transaction rapide
25 July 2023
Très content
5 June 2022
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