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Accessorize USA Reviews 290

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TrustScore 4 out of 5

4.2

Fashion accessories shop
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, finding them well-made and beautiful. Many people appreciate the versatility and design of items, noting they are often true to size and exactly as pictured online. The service is frequently described as excellent, with consumers highlighting the ease of ordering and the helpfulness of staff. However, some customers experienced issues with delivery services, particularly concerning next-day delivery options. There were instances where orders arrived later than expected or were not delivered at all, leading to frustration. A few other people also felt that some products, like sandals, had changed in sizing, or that certain clothing items were too sheer or low-cut.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers praise the quality, design, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast and quick delivery,... See more

Quality

Users describe positive interactions with quality, frequently praising the good quality of clothing,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of ordering... See more

Service

People report positive experiences with service. Many customers praise the fast, efficient, and excellent... See more

Based on these reviews

Rated 4 out of 5 stars

The shopping experience itself was flawless. The dress fit perfectly and I loved the material, however you would think in this day and age with women constantly bemoaning the lack of pockets in dresse... See more

Company replied

Rated 5 out of 5 stars

The shoulder bag is very versatile. It has the shorter double straps or the adjustable single wider strap which will be useful if the bag is heavy or I'm wearing it for a long time. It can be worn on... See more

Rated 5 out of 5 stars

Very quick delivery as promised, delighted with my bag as it exactly what I was looking for. Well made, good size and the double zip pockets and magnetic middle button close compartment are roomy enou... See more

Rated 5 out of 5 stars

Used the click and collect service, which was extremely quick. Bag is exactly as described on the website and will be perfect for summer holidays as will go with all outfits and plenty room for purse... See more

Company replied

Company details

  1. #238 of 282 best companies in Fashion accessories shop
  2. #32 of 39 best companies in Bag shop
  3. #44 of 54 best companies in Bags and luggage shop
  4. #35 of 45 best companies in Handbags Shop
  5. #266 of 296 best companies in Jewellery shop
  6. #190 of 258 best companies in Ladies' clothes shop

Information provided by various external sources

New women's fashions accessories have landed! Our Accessorize bags, purses, jewellery, shoes, accessories, gifts and beachwear will get you up-to-the-moment.

Contact info

4.2

Great

TrustScore 4 out of 5

290 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great product

Great product. This is the 2nd handbag I have purchased and a great range of colours to choose from. Good delivery service too.

5 April 2026
Rated 1 out of 5 stars

Made order had it accepted payed for…

Made order had it accepted payed for and to pick up next day. On the day of pick up order cancel no reason given.Plus took my money on the day and tell me I have to wait ten days to get it refunded!

5 April 2026
Accessorize USA logo

Reply from Accessorize USA

Hello,

Thank you for your review.

We're sorry to read of your disappointment and frustration.

Please be assured that we appreciate all customer feedback and will share this with the relevant teams.

Thank you again for reaching out to us.

Many thanks, Accessorize

Rated 5 out of 5 stars

Very quick delivery as promised

Very quick delivery as promised, delighted with my bag as it exactly what I was looking for. Well made, good size and the double zip pockets and magnetic middle button close compartment are roomy enough to hold phone, makeup, keys and more.

7 April 2026
Rated 5 out of 5 stars

Great Service

The website is easy to navigate and your items arrive promptly and considerately packaged with updates in between. Great service.

5 April 2026
Rated 4 out of 5 stars

Lovely bag,better than in pictures

Lovely bag,better than in pictures. Easy online ordering process. Would recommend.

4 April 2026
Accessorize USA logo

Reply from Accessorize USA

Hello,

Thank you for your review.

Please be assured that we appreciate all customer feedback and will share this with the relevant teams.

Thank you again for reaching out to us.

Many thanks, Accessorize

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