Outlook.com Reviews 3

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

hideous

hideous, hard to get in, although everything is fine with the account, checking for not being robot take ages, sms confirmation don't work for no reason. what's happening? every time, same nasty experience.. please stop

31 January 2025
Unprompted review
Rated 1 out of 5 stars

I had a very poor experience using…

I had a very poor experience using outlook.com. They locked my account every time I created a new one, and there was no verification procedure other than the contact number, which never worked for me. Every time, they said to try another verification method, but no other method was available.

26 December 2024
Unprompted review
Rated 3 out of 5 stars

Slow.

Accessing application consent management (/consent/Manage) is incredibly slow, to the extent that I frequently see the undermentioned:

> We're working to restore all services as soon as possible. Please check back soon.

If you want a reference, see the undermentioned:

> Ref A: DCDE5DCEEFE44786821CE0AFF42DA512 Ref B: LON04EDGE1210 Ref C: 2024-12-21T17:40:37Z

21 December 2024
Unprompted review

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