Accu is an amazing company. They have so many types of screws, bolts, rivets, clips, bits, etc. I needed some Imperial machine screws, which arrived very fast. The screws are excellent quality- s... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I was looking for washer to raise my rather heavy garden gate. Most websites sold the item I was after - washer with 15mm bore - but Accu was the only one I found with detailed drawings of their item... See more
Company replied
Easy to use website to identify exact measurement fixing screws and nuts. Nylon type in my case. You specify exact quantity and pay per screw/nut, which are split into resealable bags. Package arr... See more
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In this day and age it is very rare to find a company that actually delivers outstanding customer service. Many promise, very few actually deliver. Accu does exactly that. As a DIY user, I have ordere... See more
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Company details
- Fastener supplier
- Industrial Supermarket
- Machinery parts manufacturer
- Manufacturing Service
- Precision engineer
About Accu Components
Written by the company
Accu supplies a wide range of precision engineering components to over 50% of the world's top 100 manufacturers.
Building Tomorrow
Building tomorrow isn’t just about selling components. It’s realising that the human truth that Accu serves is progress, and empowering the makers, engineers and innovators to build tomorrow.
We care about the small things - taking pride in working with our customers to create life changing advancement. From tiny screws in children's prosthetic limbs, to precision bolts within fusion reactors that promise unlimited clean energy; our components are delivered across the world to help build a better tomorrow.
AccuPro
AccuPro is built for engineers & creators who fully understand that speed is key to the design & build process. For just £30, you receive 1 year’s express delivery on all orders, big or small. So you can turn your concept into a working prototype faster than ever before.
Trusted By The Global Engineering Community.
- 30,000 Positive Customer Reviews.
- 750,000,000 Components Sold.
- 125+ Countries Served Worldwide.
Contact info
Hope Bank Works, HD9 6QA, Huddersfield, United Kingdom
- 01484 937010
- help@accu.co.uk
- accu.co.uk
4.7
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good products and great service.
Products were only found here, price was competitive and delivery was smooth and informed. Would use again without hesitation.
2 February 2026
Unprompted review
Reply from Accu Components
Hello Bill,
Thank you for taking the time to share this review.
We’re delighted you found what you needed at a competitive price, and that delivery was smooth with clear updates. It’s great to know you’d return to us without hesitation, consistency and communication are what we strive for.
What an AMAZING company!!!
In this day and age it is very rare to find a company that actually delivers outstanding customer service. Many promise, very few actually deliver. Accu does exactly that. As a DIY user, I have ordered many Precision screws, Bolts, Nuts, washers and specialist parts to help me build my kit car. Accu have never failed to supply what is needed. Also twice assisted me when delivery issues arose and have helped me for free, no questions asked. The last order placed on a sunday is arriving today by 11 am. Brilliant delivery options and fantastic customer service! Well done to the Accu team!
9 February 2026
Unprompted review
Reply from Accu Components
Hello Gareth,
Thanks so much for your brilliant feedback, it means a lot to our team.
We’re delighted you’ve had consistently great service and smooth deliveries. It’s fantastic to hear our team stepped in quickly when you needed support, and that our delivery options worked well for your timeline. That’s exactly the reliable, friendly experience we aim to provide every day.
I was looking for two spacers in order…
I was looking for two spacers in order to fit a wing mirror conversion to my motorcycle. I searched the Internet until I found Accu. I quickly found the exact spacers I wanted with minimum fuss. The customer service was great ( not AI generated !!! ) . I had some issues with the courier service delivering to another address, but Accu immediately sent me a replacement order, again with no fuss, at no cost. Thank you.
2 February 2026
Unprompted review
Reply from Accu Components
Hello George,
Thanks for the great review.
We’re thrilled you found what you needed with little fuss, this is exactly the experience we aim to deliver.
It’s great to hear our team made a positive impression, they will be pleased to hear this.
Sorry about the mix-up, and thanks for giving us the chance to put it right.
Enjoy riding your motorcycle.
ACCU didnt pay shipping charges to Fedex
I received an invoice from Fedex to pay shipping and duty charges to United States that was paid upon the time of purchase for screws and nuts from ACCU. On the declaration form, ACCU put the responsible person as the "consignee" (me) and added a different invoice (minus the shipping charges).
7 February 2026
Unprompted review
Reply from Accu Components
Hello Michael,
Thanks for your review.
We’re sorry to hear about your experience and understand how frustrating unexpected costs can be.
These customs duties and transaction fees are set externally and are unfortunately outside of our control, but we do recognise the impact this can have on our customers.
We appreciate your feedback and will continue working to make our ordering and delivery process as transparent as possible.
A little expensive but always get…
A little expensive but always get exactly what I want delivered fast too.
4 February 2026
Unprompted review
Reply from Accu Components
Hello Philip,
Thanks for your review.
We’re pleased you always receive exactly what you need, and delivered fast.
We are always working to keep our prices as low as possible without sacrificing the quality or service to our customers, we’ll keep working on it!
Hope to see you again soon.
The company is doing what it said it…
The company is doing what it said it will and getting the order on time which is very crucial for us.
4 February 2026
Unprompted review
Reply from Accu Components
Hello Alexander
Thanks for your great feedback.
We’re pleased we delivered as promised and that your order arrived on time, especially when timing is crucial for your team.
We hope to deal with you again soon.
Although there were delays in sourcing…
Although there were delays in sourcing the parts from the manufacturer Accu was very effective in communicating with me frequently which I appreciated.
30 January 2026
Unprompted review
Reply from Accu Components
Hello,
Thanks for your feedback.
We’re sorry for the delay in sourcing the components.
We’re glad our updates were helpful, and we appreciate your patience.
Reply from Accu Components
Hello Carl,
Thank you for your feedback! We're glad you found our ordering process easy, delivery timely, and value good. We appreciate your support!
Great service and value
Great service and value. Order was processed very quickly and delivered within two days. I only ordered two bolts, but felt that my order was important. Great people to deal with.
18 January 2026
Unprompted review
Reply from Accu Components
Hello John,
Thank you so much for the kind words! We’re really glad to hear you felt looked after, every order matters to us, no matter the size. Appreciate your support and hope to help you again soon.
Easy to deal with
Easy to deal with, tracking provided with the order and they update you on any delays.
23 January 2026
Unprompted review
Reply from Accu Components
Hello,
Thanks for your great review.
We're glad everything was easy and that the tracking and updates were helpful.
Hope to see you again soon.
My first order
This was my first time ordering from Accu Components, the website is really easy to use and to find the items required. I placed my order on a Sunday afternoon and they arrived the next day, even the padded envelope they were sent it was really good. Very happy with the service and will be back to order more items in the future, thank you
19 January 2026
Unprompted review
Reply from Accu Components
Hello Paul,
Thanks for your great review.
We’re thrilled you found the website was easy to use and that your Sunday order arrived the next day. It’s great to hear the packaging worked well too.
We look forward to seeing you again soon!
Excellent quality and great value…
Excellent quality and great value compared to auto supplier, combine this with prompt delivery and we have a great overall service 👍
23 January 2026
Unprompted review
Reply from Accu Components
Hello Michael,
Thanks so much for the awesome feedback! We’re really glad you’re happy with the quality, value, and prompt delivery. Appreciate you taking the time to share it!
Ordering and shipping was easy and I…
Ordering and shipping was easy and I feel like even though it wasn’t a big order, they made it happen quickly! Awesome stuff by the way!
1 January 2026
Unprompted review
Reply from Accu Components
Hello,
Thanks so much for the great feedback! We’re really glad everything was quick and easy for you, big or small, every order matters to us. Appreciate the kind words! 😊
Comprehensive product range
Comprehensive product range, competitive pricing and prompt delivery.
22 January 2026
Unprompted review
Reply from Accu Components
Hello John,
Thanks for your great feedback.
We’re glad our wide range, fair pricing, and prompt delivery worked well for you.
Hope to see you again soon!
Reply from Accu Components
Hello Ben,
Thanks so much for your great review!
We’re delighted to hear everything arrived as promised and that the quality met your expectations. That reliability is exactly what we aim for, precision, speed and clear communication from checkout to delivery.
Excellent all round
Had what I needed, when I needed it, delivered on time in perfect condition. What more can I say? Excellent all round
15 January 2026
Unprompted review
Reply from Accu Components
Hello Daniel,
Thanks for the lovely review!
Great to hear we had exactly what you needed, when you needed it, and that it arrived on time and in perfect shape. We aim to make sourcing the right parts simple, quick, and reliable.
Excellent Experience!
Excellent communications and package tracking service! Your counterparts in China could use some customer service lessons from you folks!
19 January 2026
Unprompted review
Reply from Accu Components
Hello Victor,
Thanks so much for your review!
It's great to hear our updates and tracking made things easy. We work hard to keep customers informed from checkout to delivery, and your feedback means a lot to the team.
Low value order; high value service.
A piffling order (£8); standard delivery; order placed pm Friday; delivered am Sunday.
That indicated rapid picking & dispatch; and excellent logistics (by DPD)
17 January 2026
Unprompted review
Reply from Accu Components
Hello Ron,
Thanks so much for your review!
We're delighted your order arrived so quickly!
Whether it’s a big basket or a small top-up, we want ordering to feel fast and easy every time.
They had the specialty item I needed!
They had the specialty, hard to find item I needed. Shipped quickly!
9 January 2026
Unprompted review
Reply from Accu Components
Hello Patrick,
Thanks for taking the time to share this great review.
We’re glad you found the hard-to-find item and that your order arrived quickly.
Our goal is to make sourcing precise components fast, reliable and hassle-free, we hope to see you again soon!
Only company to have so many…
Only company to have so many choices,first class service
20 December 2025
Unprompted review
Reply from Accu Components
Hello Tony,
Thanks for the great review!
We’re delighted our wide range gave you the choice you needed, and that our service felt first class.
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